How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for cockroach extermination
Clear ✕All 40 Google reviews tagged “Cockroach extermination”
THE BEST! Less than a week after we received service we stopped seeing activity. Very pleased. Aaron was great!
Truly Nolen has taken care of my residence for almost 6 years, with great service. In addition to quarterly inspection and treatment, they also come out as needed if something crawls in between those scheduled visits. I particularly like Lauro's professionalism in working with customers to determine and meet their needs.
Great service and Josh had tons of knowledge.
Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog
I truly appreciate their professionalism and their willingness to work with me on scheduling.
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
Professional and timely, Josh and Paul were very thorough in explaining the entire process and providing a solid first defense application.
They are always going above and beyond. Well done all.
Javi is amazing! He came and helped me in my home. He was very helpful and informative.
I can’t express how much I’ve come to depend on Truly Nolan’s services. Being a mom, the last thing I want to worry about is roaches. They have managed to keep them out of my house and if I do happen to see one, they send someone out the next day. Paul is a thorough service technician and with his work I’ve had…
The ants only changed places in my yard and never left. Possibly the rain washed away the treatment? Roaches are still found inside the house. Spiders are back as well.
Paul was our pest control technician that took care of the roach problem in our house. Since the start he was very professional and made us feel comfortable with him being in our home. He did a thorough inspection of the spots that needed chemicals to kill the roaches. Throughout the inspection he was giving us his…
Josh at Truly Nolen was extremely helpful in getting our roach problem under control quickly! When I called as a new customer, they fit me in for a consult the very next day. Josh came out to inspect and was extremely kind, professional, and helped us talk through our options. He even got us on his schedule for our…
This is my second home using Truly Nolen and I can honestly say that no other pest company compares. No matter the pest issue I have, Truly Nolen is always consistent in their knowledge, care, and professionalism. Any time I’ve called with an issue, they make it a priority to come out as soon as possible, and that…
Javier came today for my service along with a trainee David. Both were very professional, kind, thorough in their service. Listened to all my concerns. I’m very pleased with my pest control service.
Play for pest control, end up with more and different pests.
They're getting really expensive.
I have always had great service with your company. Your Techs are very friendly and are always open for any questions that I may have.
Josh came as scheduled, explained what he would be doing and did it. It was a complete service and they'll be back to continue it. I'm pleased.
The technician that came to my home was great - He was very knowledgeable, professional, and helpful. The year service offers that you offer just suck!
Excellent Customer Service, and we highly recommend them. Joshua Oaxaca is always a phone call away for us! Keep it up Truly Nolen!!!
Good experience - we are now rid of ants !
It was my first service with them and it was excellent! They were very professional!
Joshua always does a great job at my property to eleviate any worries or concerns that I have about insect invaders inside as well as outside of my home. Also, he is always prompt and professional. Thank you, Josh, for doing a great job!
Thorough service & great representative
Oscar is super professional and helpful. He's the best
Great service! Always on time and quick dispatch anytime I need service right away. Shoutout to Josh the technician which has come to service my home every time I call. Definitely 5 star service.
Oscar is amazing. Always friendly and gets those bugs
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
