How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for home inspection
Clear ✕All 44 Google reviews tagged “Home inspection” · showing 20
I had a great experience with Truly Nolen! Josh came out to my home and did a thorough assessment of the issues I was having in both my front and backyard. He explained what was going on, what needed to be done, and what he recommended. At first I thought the price was a little high, but I knew the problem needed…
Going through a difficult process with my mother’s home. Paul and the Truly Nolen crew have been kind, honest, willing to work with us under incredibly difficult circumstances. Cannot say enough about their service.
Paul did an excellent job explaining what my bug problem was. Hector sprayed and made sure I was satisfied. Both gentlemen were professional, knowledgeable, and efficient.
Truly Nolen has taken care of my residence for almost 6 years, with great service. In addition to quarterly inspection and treatment, they also come out as needed if something crawls in between those scheduled visits. I particularly like Lauro's professionalism in working with customers to determine and meet their needs.
Great service and Josh had tons of knowledge.
Very professional, quick service, and knowledgeable about their business. Paul and Josh were great in what they do. Highly recommended.
Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog
Mr. Torres and his Nolan crew are truly amazing!
Mr. Herman Pulido is awesome!! Did a great job I feel comfortable that my home will be taken care of from exterior and interior all year long.
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
Well lets start off with Mike, he came to assess the situation walk the property took as many pictures as he could of any warning spots around the house and on top of the house. Then put together a game plan on how his team is going to attack the situation. He is very nice, courteous and understanding on what a toll…
Truly nolen always gives their 100% service every time they come out! I’m so glad I switched to them. They’re highly recommended to anyone looking for pest control service
Josh did a great job. He was extremely professional and worked quickly and efficiently. He was pleasant to interact with and made the whole process easy to understand. I would highly recommend him.
My experience with this pest control company started when I found tiny crawling insects near my bedroom skirting boards and behind furniture. The technician carefully inspected the entire room, including less obvious areas like under the bed frame and behind curtains. He pointed out that dust buildup and slight…
Paul has been consistently great and extremely knowledgeable about any issues related to pest control. We appreciate his professionalism.
They are always going above and beyond. Well done all.
Javi is amazing! He came and helped me in my home. He was very helpful and informative.
Joshua Oaxaca (truly Nolan) was very helpful with great customer service with my dad. (Francisco Lozano) Explained thoroughly the process and was very helpful.
Great service.
So far happy with service. Wish we had less bugs (gnats, spiders, roaches, bats).
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
