How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for home inspection
Clear ✕All 44 Google reviews tagged “Home inspection” · showing 40
I had a great experience with Truly Nolen! Josh came out to my home and did a thorough assessment of the issues I was having in both my front and backyard. He explained what was going on, what needed to be done, and what he recommended. At first I thought the price was a little high, but I knew the problem needed…
Going through a difficult process with my mother’s home. Paul and the Truly Nolen crew have been kind, honest, willing to work with us under incredibly difficult circumstances. Cannot say enough about their service.
Paul did an excellent job explaining what my bug problem was. Hector sprayed and made sure I was satisfied. Both gentlemen were professional, knowledgeable, and efficient.
Truly Nolen has taken care of my residence for almost 6 years, with great service. In addition to quarterly inspection and treatment, they also come out as needed if something crawls in between those scheduled visits. I particularly like Lauro's professionalism in working with customers to determine and meet their needs.
Great service and Josh had tons of knowledge.
Very professional, quick service, and knowledgeable about their business. Paul and Josh were great in what they do. Highly recommended.
Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog
Mr. Torres and his Nolan crew are truly amazing!
Mr. Herman Pulido is awesome!! Did a great job I feel comfortable that my home will be taken care of from exterior and interior all year long.
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
Well lets start off with Mike, he came to assess the situation walk the property took as many pictures as he could of any warning spots around the house and on top of the house. Then put together a game plan on how his team is going to attack the situation. He is very nice, courteous and understanding on what a toll…
Truly nolen always gives their 100% service every time they come out! I’m so glad I switched to them. They’re highly recommended to anyone looking for pest control service
Josh did a great job. He was extremely professional and worked quickly and efficiently. He was pleasant to interact with and made the whole process easy to understand. I would highly recommend him.
My experience with this pest control company started when I found tiny crawling insects near my bedroom skirting boards and behind furniture. The technician carefully inspected the entire room, including less obvious areas like under the bed frame and behind curtains. He pointed out that dust buildup and slight…
Paul has been consistently great and extremely knowledgeable about any issues related to pest control. We appreciate his professionalism.
They are always going above and beyond. Well done all.
Javi is amazing! He came and helped me in my home. He was very helpful and informative.
Joshua Oaxaca (truly Nolan) was very helpful with great customer service with my dad. (Francisco Lozano) Explained thoroughly the process and was very helpful.
Great service.
So far happy with service. Wish we had less bugs (gnats, spiders, roaches, bats).
I can’t express how much I’ve come to depend on Truly Nolan’s services. Being a mom, the last thing I want to worry about is roaches. They have managed to keep them out of my house and if I do happen to see one, they send someone out the next day. Paul is a thorough service technician and with his work I’ve had…
Excellent service from Mike and Javier. Fast and effective!
Herman is THE BEST. Super professional, thorough and friendly.
They showed up on time and were very professional, as well as thorough. It was a great first impression and I look forward to continue to work with them.
We had an ant problem when we moved into our house that store bought insecticide just wasn’t enough for. I called Truly Nolen and Oscar came out. He remedied the issue immediately, much to my relief. They comment quarterly to spray for bugs or as needed between appointments. Oscar is incredibly thorough and…
I have used Truly Nolan off and on for many years. I recently needed immediate service and when I contacted them, they were able to come out within a couple of hours. Javier did an excellent job eliminating what could have been a huge problem with fleas, and Carlos was able to immediately resolve a misunderstanding…
This is my second home using Truly Nolen and I can honestly say that no other pest company compares. No matter the pest issue I have, Truly Nolen is always consistent in their knowledge, care, and professionalism. Any time I’ve called with an issue, they make it a priority to come out as soon as possible, and that…
Me respondieron todas mís dudas se tomaron el tiempo. Muy amables las personas que me ayudaron fueron Ann Marie Hernandez y el sr. Hector ramirez
We are very pleased with the service Herman provided us with today, he is very professional, attentive, polite. You can tell he enjoys his work, very detailed at what he does. It would be great if he were assigned to us permanently. The other tech that came last time wasn't as good, not even close.
Marcelo was super nice and he was able to help me catch 2 mice on my own before even starting the full service just with tips. Herman did extra just to make sure the house was sealed.
Hector was Awsome! He was very informative and engaging. I love it when the service out values the expense. Never had a pest control company provide customer service like this. Highly recommend.
Play for pest control, end up with more and different pests.
Truly Nolen truly saved us! We had a horrible ant infestation in our new home, and they came to the rescue! Completely professional, helpful and efficient. I recommend 100%!
I was able to schedule online for a 2-hour window of time. The tech was actually early. He was very professional & efficient. He took a lot of time to answer all of my questions and to explain what I should expect after the treatment.
I have not had any service for the past 3 weeks. I've had to purchase bait & traps. Failure to abide by contract - very disappointing...
John was awesome tech! He was friendly, knowledgeable and just awesome!
When i call, i get prompt response. Love this company.
Inspeccion comercial , primera vez.
excellent service, Thank you Josh
They're getting really expensive.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
