Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%99+7Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Truly Nolen Pest & Termite Control

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #200Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 525 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 79% of wildlife removal services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 67% of wildlife removal services.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#159 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 15 Google reviews tagged “Hornet & wasp extermination”

Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

They left the bee hive on the ground and right now the bees are back

Customer photo from Laura's review
Paid $80–100Great priceHornet & wasp extermination
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
N13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mr. Torres and his Nolan crew are truly amazing!

Home inspectionHornet & wasp extermination
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!

Home inspectionHornet & wasp exterminationRodent extermination
MasoodLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Completely overpriced. I was told they’d need to send a specialist with protective clothing and special equipment to handle the wasp nests, which justified the $200+ charge. In reality, one guy showed up with a can of spray, was done in 5 minutes, and left. The job itself may have been fine, but price was absolutely ridiculous.

Paid $200+OverpricedHornet & wasp extermination
Gilberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best service by a pest control company. Had a behive on my roof and walls. Oscar Chacon, Herman Pulido, team, and Luis Perez were amazing. Great response time and took care of my issue with bees. I recommend them to anyone who needs pest control services.

Great priceHornet & wasp exterminationBee extermination
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They are always going above and beyond. Well done all.

Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Arlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service.

Home inspectionHornet & wasp extermination
Jenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul was our pest control technician that took care of the roach problem in our house. Since the start he was very professional and made us feel comfortable with him being in our home. He did a thorough inspection of the spots that needed chemicals to kill the roaches. Throughout the inspection he was giving us his…

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Esther13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you to Javier. I needed help with a wasp problem at my father’s house. I called Truly Nolan and they came out that same day. I also have with service for my house. No worries about bugs there.

Great priceHornet & wasp extermination
BERTHA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

BEST SERVICES ALWAYS

Reasonable priceHornet & wasp exterminationRodent extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

He came and sprayed outside the house, one week later had 2 wasps return. They are coming back to spray again

Bug & insect exterminationHornet & wasp exterminationMosquito extermination
PatriciaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joshua Oaxaca is the best - he has been to our house a few times already and has helped to get rid of the wasps and the ants that have made nests on our property. Today he came out to take care of the mice problem that we have and he went beyond the call of duty - he cleaned out their nesting quarters, set some…

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
bianka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service! Always on time and quick dispatch anytime I need service right away. Shoutout to Josh the technician which has come to service my home every time I call. Definitely 5 star service.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection51$63–$126
Ant extermination50$76–$246
Home inspection44$68–$161
Cockroach extermination40$79–$196
Bug & insect extermination35$71–$144
Spider extermination31$58–$136
Rodent extermination21$75–$323
Termite inspection17$81–$371

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