How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for rodent extermination
Clear ✕All 21 Google reviews tagged “Rodent extermination” · showing 20
I had a great experience with Truly Nolen! Josh came out to my home and did a thorough assessment of the issues I was having in both my front and backyard. He explained what was going on, what needed to be done, and what he recommended. At first I thought the price was a little high, but I knew the problem needed…
Going through a difficult process with my mother’s home. Paul and the Truly Nolen crew have been kind, honest, willing to work with us under incredibly difficult circumstances. Cannot say enough about their service.
I truly appreciate their professionalism and their willingness to work with me on scheduling.
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
Well lets start off with Mike, he came to assess the situation walk the property took as many pictures as he could of any warning spots around the house and on top of the house. Then put together a game plan on how his team is going to attack the situation. He is very nice, courteous and understanding on what a toll…
They are always going above and beyond. Well done all.
Been getting monthly service withTruly Nolan for years. Never disappoints. My facility never has any rodent or insect problems and their Technician Alex H. In particular does an excellent job making sure he hits the whole property and even accommodates me with hitting the residence found in the property. I’d give Alex 10 stars if it was possible!
BEST SERVICES ALWAYS
Marcelo was super nice and he was able to help me catch 2 mice on my own before even starting the full service just with tips. Herman did extra just to make sure the house was sealed.
Erica is amazing on asking all questions and helping on situatuon. Made me feel my money was being valued and safe to resolve the issue
I have not had any service for the past 3 weeks. I've had to purchase bait & traps. Failure to abide by contract - very disappointing...
They're getting really expensive.
I have always had great service with your company. Your Techs are very friendly and are always open for any questions that I may have.
Josh came as scheduled, explained what he would be doing and did it. It was a complete service and they'll be back to continue it. I'm pleased.
Joshua is great to work with. A true professional. I highly recomend Joshua and Truly Nolen. Our pest issue is taken care of, and we continue with Truly Nolen so that it won't return.
Joshua Oaxaca is the best - he has been to our house a few times already and has helped to get rid of the wasps and the ants that have made nests on our property. Today he came out to take care of the mice problem that we have and he went beyond the call of duty - he cleaned out their nesting quarters, set some…
Excellent Customer Service, and we highly recommend them. Joshua Oaxaca is always a phone call away for us! Keep it up Truly Nolen!!!
Good experience - we are now rid of ants !
It was my first service with them and it was excellent! They were very professional!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
