How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for spider extermination
Clear ✕All 31 Google reviews tagged “Spider extermination”
I had a great experience with Truly Nolen! Josh came out to my home and did a thorough assessment of the issues I was having in both my front and backyard. He explained what was going on, what needed to be done, and what he recommended. At first I thought the price was a little high, but I knew the problem needed…
Great service and Josh had tons of knowledge.
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
Professional and timely, Josh and Paul were very thorough in explaining the entire process and providing a solid first defense application.
They are always going above and beyond. Well done all.
The ants only changed places in my yard and never left. Possibly the rain washed away the treatment? Roaches are still found inside the house. Spiders are back as well.
This is my second home using Truly Nolen and I can honestly say that no other pest company compares. No matter the pest issue I have, Truly Nolen is always consistent in their knowledge, care, and professionalism. Any time I’ve called with an issue, they make it a priority to come out as soon as possible, and that…
I had a very positive experience today from my visit with technician Joshua Oaxaca from Truly Nolan pest control. He was thorough and knowledgeable on the pest services I received for my home! My husband and I are expecting a baby soon and I know we can rest better now that we’ve started services with Truly Nolan!…
I woke to the news that there’s a spider outside my front door, I did not tried to inspected nor see if it was dead or alive. I called truly Nolen and they couldn’t send someone till Friday, I was angry because I didn’t know if the spider was poisonous or violent. While I’m trying to figure out what to do with it I…
Excellent Customer Service, and we highly recommend them. Joshua Oaxaca is always a phone call away for us! Keep it up Truly Nolen!!!
all the above
Good experience - we are now rid of ants !
It was my first service with them and it was excellent! They were very professional!
Joshua always does a great job at my property to eleviate any worries or concerns that I have about insect invaders inside as well as outside of my home. Also, he is always prompt and professional. Thank you, Josh, for doing a great job!
Oscar is super professional and helpful. He's the best
Great service! Always on time and quick dispatch anytime I need service right away. Shoutout to Josh the technician which has come to service my home every time I call. Definitely 5 star service.
Im new to the Desert , Summer came and all of a sudden I was being attacked by crickets! a TON were entering from the garage into my home and they would not let me sleep because they would party all night long in the back yard , I was surrounded! My technician Joshua Oaxaca did a great job , they are no longer…
Oscar is amazing. Always friendly and gets those bugs
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
