How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for termite inspection
Clear ✕All 17 Google reviews tagged “Termite inspection”
Truly Nolen has taken care of my residence for almost 6 years, with great service. In addition to quarterly inspection and treatment, they also come out as needed if something crawls in between those scheduled visits. I particularly like Lauro's professionalism in working with customers to determine and meet their needs.
Very professional, quick service, and knowledgeable about their business. Paul and Josh were great in what they do. Highly recommended.
I truly appreciate their professionalism and their willingness to work with me on scheduling.
Josh did a great job. He was extremely professional and worked quickly and efficiently. He was pleasant to interact with and made the whole process easy to understand. I would highly recommend him.
Javi is amazing! He came and helped me in my home. He was very helpful and informative.
Herman is THE BEST. Super professional, thorough and friendly.
Great work by Paul and Alex! We have already recommended the company to neighbors, family, and friends.
Very polite young men. Very knowledgeable in what they were doing.
I was able to schedule online for a 2-hour window of time. The tech was actually early. He was very professional & efficient. He took a lot of time to answer all of my questions and to explain what I should expect after the treatment.
Javier was a total seasoned professional. He thoroughly explained everything he had done and made suggestions on keeping our home less termite friendly. Great experience from a person that knew his profession well.
They're getting really expensive.
Josh did a great job clearing the pests that we had discovered and keeping the house and immediate ground clear of any pests previously noted.
Great experience with Leo. Very thorough. He explained everything in the service and started immediately inspecting the household. Great service experience.
Highly recommend! It’s the second time we use this company for two different properties and we are happy with the results. They’re very professional and their work speaks for itself. Seven years later, there are still no termites on the property!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
