How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORETruly Nolen Pest & Termite Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 650 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for ant extermination
Clear ✕All 83 Google reviews tagged “Ant extermination” · showing 60
Very professional and courteous
Gage was very thorough when he serviced my home. He's a very polite and knows what he's doing. He took his time to make sure we were taken care of. I highly recommend Truly Nolen to take care of your home. They don't tell you something that they think you want to hear. Fair price for the service you get.
Ana and Theo did a thorough job on the visit today. They treated all areas that are covered by my contract. I mentioned that I had seen more ants than I expected after last visit. Ana and ztheo spent time treating those areas and baited to help kill survivors. They found a dead snake and disposed of it so it…
Professional, friendly and prompt in service by Anna
Gage was professional , understanding, very helpful.
Great service! Anna was very thorough and did a terrific job.
Gage is our service tech and he is also the tech at a friend’s home that I am responsible for. He is always so friendly and is the kindest person you could ever work with. He has gone above and beyond to help us MANY times in some very unique circumstances. No task is too big for Gage. He is very reliable,…
Gage has been our service technician for several months now and he is exemplary. Both professional and caring, he takes extra care with our pets, and minds their welfare, even when we are not home. I commend his service and would recommend him to anyone!
I a long time customer. I moved into a new home. Ana came to do the first treatment. She was very knowledgeable and caring. She did an awesome job. I love my truly Nolan team.
⭐⭐⭐⭐⭐ Exceptional Service from Gage Smith! We have been longtime Truly Nolen customers, so we are very familiar with the level of service the company typically provides. With that said, Gage Smith truly went above and beyond our expectations! Gage came out to treat an ant problem and was incredibly thorough from…
Gage has been absolutely amazing, he is very knowledgeable and friendly with an unparalleled level of workmanship and professionalism. I can’t see myself going to any other company or wanting any other technician, even my two dogs like him!
Wonderful. Please don't lose this lady. Friendly,thourgh,goes the extra mile. Always professional.
Gage and Hugo performed the quarterly ant treatment on my residence and were very professional, courteous, and thorough. I have been very satisfied with my service from Truly Nolen and would recommend them without hesitation.
Gage came by today to help with some ant/wasp/spider issues in our house. He was so friendly and courteous and made sure to address all of our concerns. He got through everything quickly while still taking time to provide information about his approach and answered all of my questions. He was also very kind to my…
Gage has been to my house a couple of times now. He has done an exellent job getting rid of everything that crawls, hops, runs, or flies. He has a great personality and has a complete knowledge of all the critters and how to get rid of them once and for all. He also takes time to anwere all of my questions. I look…
Ana was amazing, took care of all my needs and concerns
Great service by very nice people.
Gage and Hugo came same day when i was having some issues with bugs. Gage was very knowledgeable and made sure to let me know every step of the way when it came to the bugs trying to come inside. Hugo even nailed down some pieces of my garage to keep everything out. Those 2 together are the dream team thank you again
Everything has gone so smoothly. Still in the process of getting rid of carpenter ants in my wall. After they sprayed around the outside of the house for all insects, I have not seen any bugs of any kind in my house. That has never happened in 20+ years in my home. I am very happy.
Our first experience with this company was Amazing! Anna explained everything to me in detail from the treatment plan, to the target areas and even the chemicals they use, she totally went that extra mile and even knocked down & killed wasp nest, Anna made the whole process easy!
Es la primer agencia que recurro , quedé sorprendida de su excelente servicio ya que llame temprano a las 8 am y me dijeron que la inspección sería el día de mañana y a medio día me confirman por correo que mi inspección se haría en 2 horas del mismo día ,el técnico súper profesional y muy amable son muy…
Ana is amazing. Every time she comes, it's like a visit from a dear friend. She's professional, friendly, knowledgeable, and provides extraordinary service. If we ever have an issue outside of our scheduled treatments, Truly Nolen comes out right away to address it. We really appreciate their flexibility and tremendous customer service.
Amazing job. Had issues with spiders and ants but not anymore. Great work by Justin and Alec
I am highly pleased with the courtesy, cordiality, and professionalism of R.C., Justin & Billy, who came to inspect, inform and perform services. Truly Nolen has been around many years and are a very trustworthy company. How relieved I am to be under contract with them. The two technicians were very thorough in…
I want to recognize Justin for the outstanding job he did treating my home and lawn. He was professional, knowledgeable, and took the time to thoroughly address my concerns about ants, spiders, and wasps. Justin was punctual, courteous, and explained the treatment process clearly. He treated both the house and the…
We’ve been using Truly Nolen pest control service and couldn't be happier. Our technician Justin is always prompt, friendly, and incredibly thorough. Since he started treating our property, we haven't seen a single bug! Highly recommend!
Truly Nolan is truly Amazing! They are always punctual and great at what they do. I've been a satisfied customer for years. Ana serviced my house today. She is amazing! I had an ant problem around my gutters, I'm hoping this extermination takes care of the problem.
Great service and experience. They were professional and personable, explaining all that was being done and answering any questions we had to make sure we received what was needed to protect our home.
Ana did a great job! Definitely recommend her. She goes above and beyond every visit and is respectful of us and our home! She’s very informative of what she does and is always attentive if we have any concerns or questions. Highly recommend!
I wish more companies would approach customer service and customer satisfaction this way. I hired Truly Nolen to treat carpenter ants at my mother’s house as I’m preparing to sell it. There were a couple of small areas in one bath that needed to be treated. It was easy to book the appointment, and I was scheduled…
Honestly one of the best service experiences I’ve had. He was super friendly, really thorough, and paid attention to all the little details. He didn’t just spray and leave—he actually took the time to check everything and explain what was going on. I appreciated how clearly he broke things down for me. I felt like…
I was very impressed with the technician, Gage. He identified the problem quickly and was very knowledgeable about what should be done. Would recommend highly. CJ Colton
First and Foremost, I have never experienced such professionalism, care, altruism, and service in my 35 years from anyone like Justin. My housemates and I dealt with a horrendous roach issue caused by a former tenant. It was to the point where none of us wanted to even step foot in our kitchen, and common areas, let…
Justin has consistently done an excellent job, and goes above and beyond. He is always available for quick expertise on new conditions I am seeing and has helped to get himself or another technician out to my house with short notice to take care of emerging issues.
Justin has been so helpful in ridding our home of pests. The entire Truly Nolen staff has been helpful with tips on securing our home as well, couldn’t recommend more!
100% recommend! The tech Justin was very professional and respectful.
Within 5 days the ant mounds were back. Your treatment did NOT work. And I will NOT PAY ANYMORE MONEY FOR YOUR TREATMENTS! Do not contact me again.
We have been using Truly Nolen for our pest control for a few years now, and they are amazing! Our Service Professional Justin is very friendly, knowledgeable, and detailed!
Gage did a thorough job treating our home. He is very friendly and explained the application to us. He took the time to clean cobwebs from the outside of the house around the eaves, windows and doors prior to applying the outdoor treatment. He also showed me the results (dead ants) of the ant mounds he treated in…
Received a wonderful and detailed service from Gage S. He was very professional and understanding that there were kids running around and bit of a messy house. He worked around it with ease and was very kind. Would definitely recommend this companies service!
Justin Pillow was very professional and thoroughly explained the process so I understood what was going on.
James was super helpful and walking us through all that he would be doing as well as telling us when he would be back also made sure we had he card in case we saw anything that needs attention before he is scheduled to come back . I appreciate that he explained everything so well I had no questions and no worries…
We had Ana Medina come to our home today & she did a great job! She was very sweet & got the job done!
Ana was there on time and treated the house thoroughly and efficiently.
Great customer service! Friendly and professional! They came out within 3 days of initial start up and did a fantastic job! Definitely got the job done and quick too!
Justin and gage are amazing!
Gage&Justin, are absolutely wonderful job.
Joseph Mehlmann is amazing. We have the four seasons program and he never gets annoyed when I call back for them to come treat the ants. Our neighborhood has a huge problem, and he's been battling to help make our home ant free. We have used them for 2 years and have always received the most impeccable service.…
Excellent job !
Nothing but praises to be given to the company as a whole and especially Atheer who has been very attentive to my needs and most recently checking for any rodent or pest problems. He is always very thorough and answers all my questions. Love Truly Nolen.
Satisfied
Great experience with Ashley Luttrell and trainee Chris. Very transparent and knowledgeable employees. They spent plenty of time inspecting and treating our property and left us with a high degree of confidence in their abilities.
I called the company and they were very receptive to my pest control needs. We've used them twice so far. This lastest round, Ashley arrived promptly and professionally explained in terms that were easily understandable, the entire process. She literally answered every single question that I had. She is a tremendous…
Always great customer service-highly recommend!
They barely sprayed the house. For the price they charge they didn’t do a thorough job.
Ashley my tech is awesome, she checked through the property carefully and then explained the issues she saw and resolved them. Would recommend to anyone!
Aaron, is truly professional, and worked exceptionally hard in 106 degree weather. I would recommend his work to anyone.
We have used this service for years and are extremely satisfied. They are very responsive when we have had problems arise and always very professional and friendly.
Aaron is very thorough and professional. He always performs excellent service and removes spider webs and wasp nests around doors and windows. We are close to fully organic and have a yard full of beneficial insects including praying mantis, geckos and toads. Broad spectrum poison is disastrous and Aaron always…
Update: I never have to call them. They come as promised. Haven’t seen a bug in the home. Very pleased. Initial experience positive, was visited by both my quarterly tech, and an additional inspector. Thorough and conscientious. I've never had a pest control company in my previous city see and remove…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 89 | $66–$136 |
| Hornet & wasp extermination | 88 | $99–$246 |
| Bug & insect extermination | 87 | $68–$131 |
| Ant extermination | 82 | $66–$194 |
| Home inspection | 73 | $81–$146 |
| Spider extermination | 59 | $56–$126 |
| Cockroach extermination | 53 | $63–$214 |
| Rodent extermination | 36 | $76–$282 |
