How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORETruly Nolen Pest & Termite Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 650 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for bug & insect extermination
Clear ✕All 87 Google reviews tagged “Bug & insect extermination” · showing 60
Very professional and courteous
Gage was very thorough when he serviced my home. He's a very polite and knows what he's doing. He took his time to make sure we were taken care of. I highly recommend Truly Nolen to take care of your home. They don't tell you something that they think you want to hear. Fair price for the service you get.
Thank you Ana for the professionalism, courtesy and reliable service. The Elite Four Seasons service is going wonderfully!
Ana and Theo did a thorough job on the visit today. They treated all areas that are covered by my contract. I mentioned that I had seen more ants than I expected after last visit. Ana and ztheo spent time treating those areas and baited to help kill survivors. They found a dead snake and disposed of it so it…
Truly Nolen is always professional. They provide exceptional pest control service. Couldn’t be more pleased with their services.
UPDATE: Sept., 2026 -- It's been a few years, and we are still big fans of Truly Nolen. They have been very responsive. Our current tech is Gage, and he is a very clear communicator, with a fine recollection of past concerns we have had with persistent pests. He was on time, kept an eye open for a problem I…
We’ve been using Truly Nolan for years and will continue. Their staff is always responsive and thorough, much more so than any other pest control service I used in the past. If problem isn’t gone within a few days, they come back to take care of it and check back in to make sure I’m satisfied. Gage is our regular…
Gage is our service tech and he is also the tech at a friend’s home that I am responsible for. He is always so friendly and is the kindest person you could ever work with. He has gone above and beyond to help us MANY times in some very unique circumstances. No task is too big for Gage. He is very reliable,…
Gage has been our service technician for several months now and he is exemplary. Both professional and caring, he takes extra care with our pets, and minds their welfare, even when we are not home. I commend his service and would recommend him to anyone!
I a long time customer. I moved into a new home. Ana came to do the first treatment. She was very knowledgeable and caring. She did an awesome job. I love my truly Nolan team.
We had big ant/spider problem. Gage Smith did an amazing job! He was friendly, professional, and genuinely passionate about what he does. He took the time to make sure everything was taken care of and made the whole experience easy and stress-free. It’s clear that he really cares about his customers and the work he…
⭐⭐⭐⭐⭐ Exceptional Service from Gage Smith! We have been longtime Truly Nolen customers, so we are very familiar with the level of service the company typically provides. With that said, Gage Smith truly went above and beyond our expectations! Gage came out to treat an ant problem and was incredibly thorough from…
Gage at Truely Nolan is by their best employee. This kid is honest and trustworthy and will go above and beyond. Truely….. a pleasure having him service our home. Give that dude a raise!!!
Gage has been absolutely amazing, he is very knowledgeable and friendly with an unparalleled level of workmanship and professionalism. I can’t see myself going to any other company or wanting any other technician, even my two dogs like him!
Wonderful. Please don't lose this lady. Friendly,thourgh,goes the extra mile. Always professional.
Thank you to Billy Baker for taking out the wasp that live all around my house. Billy sprayed multiple nest and they died instantly. Now I can walk in and out with ease :)
Gage came by today to help with some ant/wasp/spider issues in our house. He was so friendly and courteous and made sure to address all of our concerns. He got through everything quickly while still taking time to provide information about his approach and answered all of my questions. He was also very kind to my…
I Just moved into my home a week ago and discovered I had a little issue with pests,,, Contacted truly no one, which I have used in the past many years ago and was always satisfied with them. Long story short may the appointment they came out today and the two young men were on point asking me questions what my…
Gage has been to my house a couple of times now. He has done an exellent job getting rid of everything that crawls, hops, runs, or flies. He has a great personality and has a complete knowledge of all the critters and how to get rid of them once and for all. He also takes time to anwere all of my questions. I look…
Great service by very nice people.
The technicians was very professional and polite. I am very satisfied with the services. I just recently had the technician's Gage and Hugo come out to take care of an insect issue and they were very professional and polite. I am very happy with my services and would recommend them!
Gage and Hugo came same day when i was having some issues with bugs. Gage was very knowledgeable and made sure to let me know every step of the way when it came to the bugs trying to come inside. Hugo even nailed down some pieces of my garage to keep everything out. Those 2 together are the dream team thank you again
Everything has gone so smoothly. Still in the process of getting rid of carpenter ants in my wall. After they sprayed around the outside of the house for all insects, I have not seen any bugs of any kind in my house. That has never happened in 20+ years in my home. I am very happy.
⭐⭐⭐⭐⭐ Gage is always wonderful to work with! He’s incredibly easy to communicate with, responsive, and takes the time to address any issues or concerns we have. He’s thorough, reliable, and makes the whole process so easy. We really appreciate the great service!
Thanks, Gage, for the great service today! Really appreciate you taking care of everything and making the process quick and easy. Great experience with Truly Nolan!
Ana provided wonderful, thorough service during our pest extermination appointment. She was professional, knowledgeable, and took the time to explain the treatment process and answer any questions. She was very detailed and made sure every area was properly addressed. We really appreciated her attention to detail and commitment to doing the job right.
Justin and Billy were great! They were on time and got the job done quickly.
I had an outstanding experience with this company from start to finish! RC Green, the Sales Coordinator, was professional, knowledgeable, and incredibly responsive. He took the time to explain the entire termite treatment process, answered all of my questions, and made sure I felt confident every step of the way.…
Es la primer agencia que recurro , quedé sorprendida de su excelente servicio ya que llame temprano a las 8 am y me dijeron que la inspección sería el día de mañana y a medio día me confirman por correo que mi inspección se haría en 2 horas del mismo día ,el técnico súper profesional y muy amable son muy…
I am highly pleased with the courtesy, cordiality, and professionalism of R.C., Justin & Billy, who came to inspect, inform and perform services. Truly Nolen has been around many years and are a very trustworthy company. How relieved I am to be under contract with them. The two technicians were very thorough in…
We’ve been using Truly Nolen pest control service and couldn't be happier. Our technician Justin is always prompt, friendly, and incredibly thorough. Since he started treating our property, we haven't seen a single bug! Highly recommend!
Amazing service and affordable. Hugo and Anna were amazing great personalities and customer service. Their team was very thorough and pointed all the spots that may be problematic and provide great advice on how to resolve them. Turned what is usually a dreadful thing into a great experience.
Truly Nolan is truly Amazing! They are always punctual and great at what they do. I've been a satisfied customer for years. Ana serviced my house today. She is amazing! I had an ant problem around my gutters, I'm hoping this extermination takes care of the problem.
Ana did a great job! Definitely recommend her. She goes above and beyond every visit and is respectful of us and our home! She’s very informative of what she does and is always attentive if we have any concerns or questions. Highly recommend!
We really appreciate how detail-oriented and thorough Gage is with the service he provides. He took time to listen to my areas of concern and quickly discussed with me how he would address them. After providing the service, he followed up to explain what proactive actions he performed to assist the prevention of…
Honestly one of the best service experiences I’ve had. He was super friendly, really thorough, and paid attention to all the little details. He didn’t just spray and leave—he actually took the time to check everything and explain what was going on. I appreciated how clearly he broke things down for me. I felt like…
Gauge is very professional and took care of everything.
Working with Ed is always a pleasure. Today Trevor came out as well and did a great job covering any areas of concern properly treating the house along with the yard. The customer service is outstanding and I know I can trust their work once they finish up. Thank you guys!
Had a great experience working with Truly Nolen -Ana, Hugo, and Ed. They were on time professional, very helpful, They explained everything from start to finish. Excellent customer service and communication highly recommend Truly Nolen !!!
First and Foremost, I have never experienced such professionalism, care, altruism, and service in my 35 years from anyone like Justin. My housemates and I dealt with a horrendous roach issue caused by a former tenant. It was to the point where none of us wanted to even step foot in our kitchen, and common areas, let…
Ana was the tech that came out and she did the most thorough job since I’ve used Truly Nolan . 5 stars for Ana!
Good service. Nice lady
Justin has consistently done an excellent job, and goes above and beyond. He is always available for quick expertise on new conditions I am seeing and has helped to get himself or another technician out to my house with short notice to take care of emerging issues.
Justin has been so helpful in ridding our home of pests. The entire Truly Nolen staff has been helpful with tips on securing our home as well, couldn’t recommend more!
Justin my pest control technician is very professional and pleasant to work with
Excellent service on both of my properties.
100% recommend! The tech Justin was very professional and respectful.
Edwin and Anna were wonderful. All expectations were met. Both made sure I understood the process. I appreciate their patience. The work was exceptional.
We have been using Truly Nolen for our pest control for a few years now, and they are amazing! Our Service Professional Justin is very friendly, knowledgeable, and detailed!
Came and sprayed. Let the spray residue run down the front door and got all over the key code padlock. Wasps nest were knocked down and left around the perimeter of the house. No scrubbing of the nest residue to prevent future nesting. Left insulation on the floor that was tracked from the attic back into the house.…
Our technician Justin was very knowledgeable and did a great job treating the exterior of the home.
Gage did a thorough job treating our home. He is very friendly and explained the application to us. He took the time to clean cobwebs from the outside of the house around the eaves, windows and doors prior to applying the outdoor treatment. He also showed me the results (dead ants) of the ant mounds he treated in…
Ana did a great job. Very thorough and courteous. She made sure we understood everything she was doing.
Get service!
Received a wonderful and detailed service from Gage S. He was very professional and understanding that there were kids running around and bit of a messy house. He worked around it with ease and was very kind. Would definitely recommend this companies service!
Gage was amazing very detail on the process and the things that will be completed on today.
Gage and Ed was wonderful to work with. Didn’t take no time getting the job done. Wonderful and grate conversation.
Justin Pillow was very professional and thoroughly explained the process so I understood what was going on.
James was super helpful and walking us through all that he would be doing as well as telling us when he would be back also made sure we had he card in case we saw anything that needs attention before he is scheduled to come back . I appreciate that he explained everything so well I had no questions and no worries…
Ty came to us a couple days ago - super sweet, personable, knowledgeable. Asked us who we had for pest control, since we had so many spiders and other bugs all over our driveway, porch, etc (lol). He beat Terminex’s pricing by one THIRD. I’m paying $100 less for more treatment. Yesterday, we had Gage come out and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 89 | $66–$136 |
| Hornet & wasp extermination | 88 | $99–$246 |
| Bug & insect extermination | 87 | $68–$131 |
| Ant extermination | 82 | $66–$194 |
| Home inspection | 73 | $81–$146 |
| Spider extermination | 59 | $56–$126 |
| Cockroach extermination | 53 | $63–$214 |
| Rodent extermination | 36 | $76–$282 |
