How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORETruly Nolen Pest & Termite Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.8★ from 650 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for general pest inspection
Clear ✕All 89 Google reviews tagged “General pest inspection” · showing 80
I had an absolutely amazing experience with Truly Nolen Pest Control! Dominic, the inspector, and Hugo, the technician, were both exceptional. They were incredibly knowledgeable, professional, kind, and respectful throughout the entire process. They took the time to explain everything clearly, answered all of my…
Gage was very thorough when he serviced my home. He's a very polite and knows what he's doing. He took his time to make sure we were taken care of. I highly recommend Truly Nolen to take care of your home. They don't tell you something that they think you want to hear. Fair price for the service you get.
Thank you Ana for the professionalism, courtesy and reliable service. The Elite Four Seasons service is going wonderfully!
We’ve been using Truly Nolan for years and will continue. Their staff is always responsive and thorough, much more so than any other pest control service I used in the past. If problem isn’t gone within a few days, they come back to take care of it and check back in to make sure I’m satisfied. Gage is our regular…
Had to contact someone for my termites and decided that Truly Nolen was going to get my business! RC came out within two days and gave me great news. Signed up for termite traps and pest control that night. Hugo came out and made quick work of those termite traps and gave my entire house an inspection . Gage spent…
I have used Truly Nolen for several years now and have always had wonderful customer service, but my service technician, Gage, is above and beyond. He communicated in advance before arrival. He arrived on time. He was very thorough during his visit. I told him we had seen a couple of bugs and in what area and…
Gage is our service tech and he is also the tech at a friend’s home that I am responsible for. He is always so friendly and is the kindest person you could ever work with. He has gone above and beyond to help us MANY times in some very unique circumstances. No task is too big for Gage. He is very reliable,…
Gage has been our service technician for several months now and he is exemplary. Both professional and caring, he takes extra care with our pets, and minds their welfare, even when we are not home. I commend his service and would recommend him to anyone!
I a long time customer. I moved into a new home. Ana came to do the first treatment. She was very knowledgeable and caring. She did an awesome job. I love my truly Nolan team.
Gage at Truely Nolan is by their best employee. This kid is honest and trustworthy and will go above and beyond. Truely….. a pleasure having him service our home. Give that dude a raise!!!
Gage has been absolutely amazing, he is very knowledgeable and friendly with an unparalleled level of workmanship and professionalism. I can’t see myself going to any other company or wanting any other technician, even my two dogs like him!
Wonderful. Please don't lose this lady. Friendly,thourgh,goes the extra mile. Always professional.
We’ve been using Truly Nolen for a few years now after trying other pest control companies, and we’ve been very happy with their service. Gage and Hugo have been great—both are knowledgeable, professional, and always get the job done. Whenever we have an issue outside of the normal scheduled spraying, they’re quick…
Ana was amazing, took care of all my needs and concerns
Great service by very nice people.
Everything has gone so smoothly. Still in the process of getting rid of carpenter ants in my wall. After they sprayed around the outside of the house for all insects, I have not seen any bugs of any kind in my house. That has never happened in 20+ years in my home. I am very happy.
I am a long time Truly Nolen customer and have always been happy with the technicians, but Gage Smith is by far the best. He arrives when he says he will. He is always professional, efficient, knowledgeable, and friendly. I am always glad to see Gage because he knows how to handle the issue whatever it may be.
Trevor did an outstanding job and was very professional. We highly recommend him and Truly Nolen for all your pest control needs.
Justin and Billy were great! They were on time and got the job done quickly.
I had an outstanding experience with this company from start to finish! RC Green, the Sales Coordinator, was professional, knowledgeable, and incredibly responsive. He took the time to explain the entire termite treatment process, answered all of my questions, and made sure I felt confident every step of the way.…
Ana is amazing. Every time she comes, it's like a visit from a dear friend. She's professional, friendly, knowledgeable, and provides extraordinary service. If we ever have an issue outside of our scheduled treatments, Truly Nolen comes out right away to address it. We really appreciate their flexibility and tremendous customer service.
Justin is great. He’s very thorough and friendly. He keeps me informed even before the report is generated.
Gage always does an excellent job! He’s very thorough, professional, and takes the time to make sure every area is covered. We especially appreciate the extra attention he gives to treating for mosquitoes, which has made a huge difference around our home. We highly recommend Gage and are always happy when he’s our technician!
I am highly pleased with the courtesy, cordiality, and professionalism of R.C., Justin & Billy, who came to inspect, inform and perform services. Truly Nolen has been around many years and are a very trustworthy company. How relieved I am to be under contract with them. The two technicians were very thorough in…
I want to recognize Justin for the outstanding job he did treating my home and lawn. He was professional, knowledgeable, and took the time to thoroughly address my concerns about ants, spiders, and wasps. Justin was punctual, courteous, and explained the treatment process clearly. He treated both the house and the…
We’ve been using Truly Nolen pest control service and couldn't be happier. Our technician Justin is always prompt, friendly, and incredibly thorough. Since he started treating our property, we haven't seen a single bug! Highly recommend!
Justin always does an awesome job! He is also very personable, glad to have him as our tech.
Amazing service and affordable. Hugo and Anna were amazing great personalities and customer service. Their team was very thorough and pointed all the spots that may be problematic and provide great advice on how to resolve them. Turned what is usually a dreadful thing into a great experience.
It’s hotttt! Ana worked hard to get the job done, would recommend.
Anna has been out to treat our house and she is always respectful of our home! She is so polite when coming in and she attends to all of our concerns when it comes to our home. Highly recommend!
I wish more companies would approach customer service and customer satisfaction this way. I hired Truly Nolen to treat carpenter ants at my mother’s house as I’m preparing to sell it. There were a couple of small areas in one bath that needed to be treated. It was easy to book the appointment, and I was scheduled…
We really appreciate how detail-oriented and thorough Gage is with the service he provides. He took time to listen to my areas of concern and quickly discussed with me how he would address them. After providing the service, he followed up to explain what proactive actions he performed to assist the prevention of…
Gage is always personable and customer-focused. I appreciate that Gage is thorough and very conscientious about treatment around my edible gardens, both in-ground and in containers .. both front yard and back. He always answers my questions and always, always has a smile, even at the close of a long day. Thank you,…
Called to initiate service. Provided bank info. Unable to process... finally logged in and entered myself. During this time the tech came out for inspection, when he got ready to leave he told my husband someone would be here to treat in a hour to an hour and a half. No one showed, nor was there a call to explain.…
Trevor was very knowledgeable and friendly. He listened carefully and able to resolve all of our issues!
Working with Ed is always a pleasure. Today Trevor came out as well and did a great job covering any areas of concern properly treating the house along with the yard. The customer service is outstanding and I know I can trust their work once they finish up. Thank you guys!
Had a great experience working with Truly Nolen -Ana, Hugo, and Ed. They were on time professional, very helpful, They explained everything from start to finish. Excellent customer service and communication highly recommend Truly Nolen !!!
Our representative Gage was amazing. He was cheerful and professional providing prompt, efficient services. Thank you.
Ana was the tech that came out and she did the most thorough job since I’ve used Truly Nolan . 5 stars for Ana!
Good service. Nice lady
Anna is amazing! So kind, friendly & professional. Highly recommend Nolen Pest!
We decided to try a new pest control service that has been advertised in our neighborhood group. So glad we made the switch! Gage with Truly Nolen was incredibly thorough. He spent quite a bit more time inside, out and even in the attic for a regular pest control service. We were very impressed with his customer…
Justin has consistently done an excellent job, and goes above and beyond. He is always available for quick expertise on new conditions I am seeing and has helped to get himself or another technician out to my house with short notice to take care of emerging issues.
I was extremely satisfied with the service provided by Gage and Dominic. They were both professional and courteous, as well as very informative. I am enthusiastic about continuing our services to keep the pests away and am delighted to have chosen Truly Nolen.
100% recommend! The tech Justin was very professional and respectful.
Erik does a great job treating my house and yard. Always takes care of anything I need treated. Thanks Erik for caring about me as a customer!
We have been using Truly Nolen for our pest control for a few years now, and they are amazing! Our Service Professional Justin is very friendly, knowledgeable, and detailed!
Erik did such an Awesome job!!! He took the time to show me everything and discuss what will do. I would recommend him to anyone. He makes you feel like an old friend .
Justin Pillow was great and very professional
Received a wonderful and detailed service from Gage S. He was very professional and understanding that there were kids running around and bit of a messy house. He worked around it with ease and was very kind. Would definitely recommend this companies service!
Justin Pillow was very professional and thoroughly explained the process so I understood what was going on.
Justin did a great job servicing the house! He was there very thorough!
James was super helpful and walking us through all that he would be doing as well as telling us when he would be back also made sure we had he card in case we saw anything that needs attention before he is scheduled to come back . I appreciate that he explained everything so well I had no questions and no worries…
Ana was there on time and treated the house thoroughly and efficiently.
Gage was friendly and did a great job explaining the service before he got started, including what is included in the contract. More is included for less cost than my previous service, which is great.
I am truly impressed by Gage and his expertise. He was a sweetheart, well mannered and knew what he was talking about when explaining the process and products. There were huge spiderwebs in my backyard. After the treatment I was in the backyard with my dog and realized Gage had cleaned up all the spiderwebs from…
Justin and gage are amazing!
Trevor J has been by far HANDS DOWN the very best pest control guy you have ever sent to our business! He was way more through then any other technician and listen to our concerns. He is a great employee
I seriously thought spiders and wasps had claimed my place as their summer home. I honestly thought the spider and wasp situation was just my life now like, rent-free roommates I didn’t ask for. I tried everything, and nothing worked. No matter what I did, they just kept showing up like they owned the place. But…
Great service!! My serviceman was very attentive and understanding.
Joseph Mehlmann is amazing. We have the four seasons program and he never gets annoyed when I call back for them to come treat the ants. Our neighborhood has a huge problem, and he's been battling to help make our home ant free. We have used them for 2 years and have always received the most impeccable service.…
Excellent job !
Satisfied
Truly Nolan did a great job on their extermination service of my home. They were on time, informative, and listened to what my needs/expectations were. I will definitely have them come out again. If you can request Ashley Luttrell, you will not be disappointed.
Great experience with Ashley Luttrell and trainee Chris. Very transparent and knowledgeable employees. They spent plenty of time inspecting and treating our property and left us with a high degree of confidence in their abilities.
Truly Nolan inspector, Ashley Luttrell, arrived same-day request, on-time. She shared enough professional knowledge about our pests (carpenter ants) to make us comfortable, then performed a thorough attic-to-external foundation inspection. After telling us what she found and how we could help ourselves against…
Alex Avila was amazing ,professional ,educational and he stayed behind and let me know everything he did and what to look out for how to lower the risk of infestation in an apartment. Alex went above and beyond to make sure I was comfortable and understood everything he made sure that I wasn’t embarrassed about…
Ashley Luttrell came out to the house. 1-7-22. Very professional. Friendly and made sure we were protected from Covid exposure, She only did outside as requested. Highly recommend her.
Aaron, is truly professional, and worked exceptionally hard in 106 degree weather. I would recommend his work to anyone.
We have used this service for years and are extremely satisfied. They are very responsive when we have had problems arise and always very professional and friendly.
Aaron is very thorough and professional. He always performs excellent service and removes spider webs and wasp nests around doors and windows. We are close to fully organic and have a yard full of beneficial insects including praying mantis, geckos and toads. Broad spectrum poison is disastrous and Aaron always…
Excellent personal service, great problem solvers, willing to work around schedules- we have two little tiny kids and they always use safe, non- toxic sprays. Shout-out to Dave who is always friendly, flexible and reliable- we are lucky to be working with him and with Truly Nolen.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 89 | $66–$136 |
| Hornet & wasp extermination | 88 | $99–$246 |
| Bug & insect extermination | 87 | $68–$131 |
| Ant extermination | 82 | $66–$194 |
| Home inspection | 73 | $81–$146 |
| Spider extermination | 59 | $56–$126 |
| Cockroach extermination | 53 | $63–$214 |
| Rodent extermination | 36 | $76–$282 |
