Window cleaning service · Albuquerque, NM · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 196 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 43%
5.0★★★★★267 Google reviews · 19 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tux Window Cleaning five stars based on 267 reviews, noting the owner replies to 55% of feedback. Customers consistently describe the staff as professional, punctual, and efficient, while praising their attention to detail and ability to handle difficult windows or screens. The service includes thorough cleaning of tracks and hard water stains, with clients highlighting easy scheduling and friendly communication. One review mentioned initial dissatisfaction with dirty tracks, but the company returned to correct the issue, resulting in a positive final outcome.
Google rating: 5.0 out of 5 from 267 reviews (99% five-star).
Reviews on this page: 267 Google reviews (211 with written comments, 8 with photos).
Owner responses: the business replied to 55% of reviews.
Most recent review: November 2, 2026.
Service: Window Cleaner serving Albuquerque, New Mexico.
Data from Google, last updated November 5, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Tux Window CleaningWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tux Window Cleaning: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tux Window Cleaning: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tux Window Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tux Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tux Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tux Window Cleaning: 50/100 on this factor. Category median: 85.C
50
Bar = this company · dark tick = category median.
Star ratings
267 Google reviews we collected
5.0of 5
5 stars26399%
4 stars31%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 211 written reviews
99%praise
Praise37299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5056%
Reasonable3943%
Overpriced11%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11430%
Staff & attitude10428%
Speed & response8021%
Would recommend4011%
Price & value205%
Communication123%
Honesty & trust41%
What customers talk about
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I couldn't be happier with the amazing job they did cleaning my windows!”
“They were incredibly professional, kind, and wonderful to work with from start to finish.”
“They were efficient and I was comfortable having them in my house.”
“I am beyond impressed and would HIGHLY recommend them to anyone looking for window cleaning services!”
“Tessa came right over and introduced herself and the company and said that they were cleaning my neighbors windows and would I be interested in a free estimate.”
“Their team is very communicative and left our windows sparkling!”
“We have some big, hard to reach windows, and they get them spotless!”
“Made the whole experience feel like i was doing business with someone i already knew and trusted”
People customers mention
Steph13 reviews
Tess5 reviews
Ailin4 reviews
Dylane4 reviews
Stephanie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tux Window Cleaning for 4 kinds of job. Pick one to see what they paid and said.
LLorrie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
They are always very efficient and professional. And as an added bonus, they always put up with my dog, Who is friendly but nervous.
Great priceInterior & exterior window cleaning
KKatie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I couldn't be happier with the amazing job they did cleaning my windows!! They were incredibly professional, kind, and wonderful to work with from start to finish. They paid great attention to detail, and my windows look absolutely fantastic! It's so refreshing to work with people who take pride in their work and…
Great priceInterior & exterior window cleaningGlass & mirror cleaning
CCateLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I appreciated their attention to detail. They were efficient and I was comfortable having them in my house.
TThereLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Dylane and Eileen went above and beyond again& again & again.... For the first time , I added inside windows with screens and outside. Wow, they are so considerate of everything in the house including tricky shades!!! They don't do frosted or windows with any film for a reason; As their cleaning supplies whilst…
RRebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My windows are sparkling inside and out. Tux staff is friendly and industrious. Planning on using them again in the future.
SSusan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tess and Stephanie are fast, professional, and friendly. 😃. They did great work and I highly recommend them ‼️
I couldn't be happier with the amazing job they did cleaning my windows!! They were incredibly professional, kind, and wonderful to work with from start to finish. They paid great attention to detail, and my windows look absolutely fantastic! It's so refreshing to work with people who take pride in their work and truly care about doing a great job. I am beyond impressed and would HIGHLY recommend them to anyone looking for window cleaning services! I will absolutely be using them again!
Thank you, Katie. We are thrilled you enjoyed the whole experience and that the attention to detail made your windows shine. Your high recommendation means a great deal to our team, and we appreciate you trusting us with your home. We look forward to working with you again.
C
Cate GoedertLocal Guide · 17 reviewsiTotal number of Google reviews Cate has written across all businesses on Google Maps, not just this one.
I appreciated their attention to detail. They were efficient and I was comfortable having them in my house.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Interior & exterior window cleaning
Response from the owner · 2 weeks ago
Cate, thank you for your kind words. We’re glad our careful approach and efficient service made you feel comfortable having us in your home. Your trust means a great deal to our team. We look forward to the opportunity to help you again.
T
There TomLocal Guide · 28 reviewsiTotal number of Google reviews There has written across all businesses on Google Maps, not just this one.
Dylane and Eileen went above and beyond again& again & again.... For the first time , I added inside windows with screens and outside. Wow, they are so considerate of everything in the house including tricky shades!!! They don't do frosted or windows with any film for a reason; As their cleaning supplies whilst simple, could damage the film. I had zero issues with the small inside bathroom windows not being done. My windows and screens r sparkling! Thanks again and .......I highly recommend their services. Oh and I have had three different teams come out and all of them perform to the highest level. They are window washing experts!
Response from the owner · 2 weeks ago
Thank you, Tom. We’re delighted Dylane and Eileen went above and beyond and that every team has met your expectations. It means a lot that you noticed our care with shades and delicate surfaces, and that your windows and screens are sparkling. We truly appreciate your recommendation.
R
Rebecca4 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
My windows are sparkling inside and out. Tux staff is friendly and industrious. Planning on using them again in the future.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 2 weeks ago
Thank you, Rebecca. We’re thrilled your windows are sparkling inside and out. It means a lot to hear our team was friendly and industrious. We appreciate your trust and look forward to serving you again.
D
DorothyLocal Guide · 37 reviewsiTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
We appreciate you noticing our consistency, Dorothy. It means a lot to hear we are punctual, careful, and deliver high quality work. Your trust motivates our team to keep up the effort. We look forward to serving you again.
S
Susan Wells1 reviewiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Great cleaning service. Fast and efficient and friendly
Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thank you for the kind words, Lina. We’re glad our team was fast, efficient and friendly for you. We appreciate your support and look forward to helping again.
J
J B7 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Exceptional window cleaning company. Crew members are professional and very skilled at cleaning windows, even very dirty windows! They arrive on time, understand the scope of work to be done, and leave everything in order. Best of all, they answer the phone when you call and scheduling is easy and prompt. Ten stars!
Response from the owner · a month ago
Thank you, J B, for the fantastic five-star review. We’re delighted our crew was professional, punctual, and thorough, and that scheduling and phone response met your expectations. Your kind words mean a lot to our team. We look forward to serving you again.
A
Ann Grimes3 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Very professional crew. Did an outstanding job, will use them again!
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 2 months ago
Thank you, Ann, for the kind words. We’re glad our crew exceeded your expectations and appreciate you choosing us. We look forward to serving you again.
