Two Men and a Truck Moving and Storage logo

Two Men and a Truck Moving and Storage

Mover · Columbus, OH · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 49 piano moversPosition by Experts Score among all companies we track in this category. · better than 17%
4.8 ★★★★★ 2,945 Google reviews · 19 photos
93%five-star reviews
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$1.1ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Two Men and a Truck Moving and Storage at a glance

Google reviewers rate the company 4.8 out of 5 based on 2,945 reviews, with the owner responding to 96% of feedback. Customers frequently praise the movers for punctuality, careful handling of fragile items, and transparent communication during the moving process. However, lower-rated excerpts highlight recurring issues with drivers ignoring traffic laws, lost or damaged goods, and high costs relative to the service provided.

  • Google rating: 4.8 out of 5 from 2,945 reviews (93% five-star).
  • Reviews on this page: 2,945 Google reviews (2,417 with written comments, 47 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Piano Mover serving Columbus, Ohio.

Data from Google, last updated October 25, 2026.

Score profile vs other piano movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

Satisfaction82Reliability71Craft & service80Value100Momentum93Replies to reviews100Satisfaction: 82 (median 92)Reliability: 71 (median 89)Craft & service: 80 (median 96)Value: 100 (median 100)Momentum: 93 (median 100)Replies to reviews: 100 (median 86)
This companyPiano Movers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Two Men and a Truck Moving and Storage: 82/100 on this factor. Category median: 92.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Two Men and a Truck Moving and Storage: 71/100 on this factor. Category median: 89.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Two Men and a Truck Moving and Storage: 80/100 on this factor. Category median: 96.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Two Men and a Truck Moving and Storage: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Two Men and a Truck Moving and Storage: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Two Men and a Truck Moving and Storage: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

2,945 Google reviews we collected

  • 5 stars2,73293%
  • 4 stars672%
  • 3 stars271%
  • 2 stars221%
  • 1 star973%

Praise vs complaints

Phrases our text analysis found in 2,417 written reviews

  • Praise4,64996%
  • Complaints1994%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price9629%
  • Reasonable21766%
  • Overpriced113%
  • Not sure62%
$1.1k+22% vs typical piano movers

Middle half of what 292 customers paid ($680–$1.8k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,55132%
  • Speed & response1,10123%
  • Quality & results78916%
  • Would recommend74615%
  • Price & value3397%
  • Communication2154%
  • Honesty & trust1072%

What customers talk about

We read 2,417 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very consistent and compassionate service from the office staff to the movers.”
    “Very unprofessional first crew, second crew saved it from being one star.”
  • “They were efficient and took great care of my home and the machines.”
    “Today’s driver didn’t even slow, and the unsafe driving report number was covered.”
  • “Great service from preparing the quote to performing the delivery.”
    “I had an awful experience with Two Men and a Truck and would not recommend them.”
  • “We couldn't be happier with their hard work and highly recommend this team.”
    “Based on this- the experience was terrible and I wouldn’t recommend them- especially to anyone with disabilities who’s hiring a company to do a good,…”
  • “They placed the furniture in its new home and thoughfully reassemble for a reasonable cost.”
    “The scheduler told us one price and we got charged hidden fees.”
  • “The communication, the price, the quality of the movers.”
    “They never answer the phone……it’s so hard to get a hold of somebody in order to receive any service”
  • “They were very transparent during the process as well.”
    “Stay away from Two Men and a Truck unless you like being scammed.”

People customers mention

  • Tyler 42 reviews
  • Dean 30 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Two Men and a Truck Moving and Storage for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Reta6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I have used Two Men and A Truck several times and each team has been exceptional. Very consistent and compassionate service from the office staff to the movers. Great people!! I highly recommend them!

Paid $1,000–1,500Reasonable priceLocal moving
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Raven "Ring Leader" was excellent precise made sure the crew did everything right. Eric "Mighty Mouse" as the crew called him was worth his weight in gold even after rolling his ankle coming off the ramp. "Scissorhands" Carson put forth great effort. "Too many moves" Tyler came up with creative ways to move…

Paid $4,000–4,500Reasonable priceLocal moving
KelseyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Two Men and a Truck was great! This was the first time we had hired movers and they were very professional and helpful with getting everything done. They were very transparent during the process as well.

Paid $4,000–4,500Reasonable priceLocal moving
FeliciaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

So calm, quiet and professional while moving my beloved solid wood Amish furniture. They carefully disassembled my furniture then put a moving blanket over the pieces, further wrapped the pieces in saranwrap to prevent scuffs, scratching and dings. They placed the furniture in its new home and thoughfully reassemble for a reasonable cost.

Paid $500–1,000Reasonable priceSenior movingLocal movingFurniture assembly
Libby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rylan and Eric helped move an in-home washer dryer upstairs. They were efficient and took great care of my home and the machines. Would highly recommend them!

Paid $1–500Great priceLocal moving
Ginger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great company. Professional and respectful. Worked so hard and worth every dime!!!

Paid $1,000–1,500Reasonable priceLocal moving

Photos

Customer reviews

4.8 ★★★★★ 2,945 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Reta Didonato6 reviewsTotal number of Google reviews Reta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Two Men and A Truck several times and each team has been exceptional. Very consistent and compassionate service from the office staff to the movers. Great people!! I highly recommend them!

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Zachary AucielloLocal Guide · 42 reviewsTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team did a great job moving.

  • Services: Local moving
Tim Krauss5 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Raven "Ring Leader" was excellent precise made sure the crew did everything right. Eric "Mighty Mouse" as the crew called him was worth his weight in gold even after rolling his ankle coming off the ramp. "Scissorhands" Carson put forth great effort. "Too many moves" Tyler came up with creative ways to move difficult pieces in tough circumstances. All on all these guys hustled even in the late hours of a very long difficult day that included 450 boxes up and down stairs. Hats off to this crew!! They were great!!

  • Price assessment: Reasonable price
  • Price: $4,000–4,500
  • Services: Local moving
Response from the owner · 5 days ago

Thank you, Tim, for sharing your positive experience with our team! We're thrilled to hear that Raven, Eric, Carson, and Tyler provided exceptional service and handled the challenges with such dedication. Your feedback is greatly appreciated!

Glenn K8 reviewsTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Guys were early and got to work right away. Loaded a 1 bedroom apartment and moved it into our new home in less than 3 hours (30 miles away). They took great care of of fragile items and i would highly recomend using them.

  • Services: Local moving
Response from the owner · a week ago

Thank you, Glenn, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and appreciate your recommendation.

Ken Gunderman1 reviewTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We appreciated the kindness and efficiecny of their work. Thanks two men and truck!

  • Services: Local moving
Response from the owner · a week ago

Thank you, Ken, for your kind words! We're so happy to hear you appreciated the kindness and efficiency of our team.

Kelsey DiRutiglianoLocal Guide · 35 reviewsTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Two Men and a Truck was great! This was the first time we had hired movers and they were very professional and helpful with getting everything done. They were very transparent during the process as well.

  • Price assessment: Reasonable price
  • Price: $4,000–4,500
  • Services: Local moving
Response from the owner · a week ago

Thank you, Kelsey, for your wonderful feedback! We're pleased to hear that your experience with Two Men and a Truck was positive and that our team met your expectations.

Lori Reynolds6 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, friendly, punctual. Great experience!

  • Price assessment: Great price
  • Price: $1–500
  • Services: Moving-related packing
Response from the owner · a week ago

Thank you, Lori, for your wonderful feedback! We're thrilled to hear you had a great experience with us.

Keith Carey84Local Guide · 182 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can tell you from 2 scheduled trips that THESE 4 MEN ARE EXCEPTIONAL ...Two men for each trip. I should have a picture of the 2 guys - Luke and Devon - that moved a 52 year old China Cabinet having a glass front with a center door. They shrink wrapped all around the glass! With impeccable care, this was very carefully moved and placed in Linda's daughter's home. My gratitude for a job so well done leaves me wanting more acronyms of Thanksgiving. The 2nd Move was just as carefully moved to my wife's Apartment in Assisted Living. Kolby and Keenan worked through a precarious problem to unlatch the back of a 3-seat sofa. THEY NEVER GAVE UP. Kolby and Keenan discovered that each Seat Section has its own latching mechanism. They even found that the 4 glass door bookshelf was undeliverable because the base was rotted out from our 4 cats that passed within the last two years...their "mark" was a final epitaph! DO give their Westerville location HQ a call for your next move. Trust them to deliver with CONFIDENCE in EVERY MOVE.

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Senior moving
Response from the owner · a week ago

Wow....Thank you, Keith, for sharing your wonderful experience with our team. We're glad to hear that Luke, Devon, Kolby, and Keenan provided exceptional service during your moves. Your detailed feedback is greatly appreciated, and we'll be sure to pass along your kind words to them.

ChloeLocal Guide · 88 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience with Two Men and a Truck was incredibly frustrating. I moved from Columbus, Ohio, to Chicago, Illinois, and my $3,000 desktop computer went missing during the move. The Columbus location confirmed in writing that it was loaded into the shipping crate, yet the Chicago location says it never arrived. The conflicting stories are extremely concerning, and neither location has taken meaningful responsibility for figuring out what happened. I’ve had to chase them for answers, and no one has proactively offered to help resolve the situation or discuss compensation. Instead, I was essentially told they couldn’t find my computer and that I should file a police report. It’s unacceptable to pay for a professional moving service and then be left on your own to deal with missing property while two locations point fingers at each other. I expected much better, and based on how this has been handled, I would not use this company ever again. I wouldn't trust them with any of your belongings.

  • Price assessment: Not sure
  • Price: $3,000–3,500
  • Services: Interstate moving
Response from the owner · 2 weeks ago

We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to have a valuable item go missing during a move, especially when you have received conflicting information and have had to follow up repeatedly for answers. This is not the experience we want any customer to have. We take your concerns seriously and recognize the importance of clear communication, accountability, and a thorough review when an issue like this occurs. Our team has conducted an investigation into the missing computer as you mentioned above, but unfortunately, we have not been able to locate it. We understand this is not the outcome you were hoping for, and we regret the inconvenience and disappointment this has caused. If you have further questions, please reach out to us via email as you have communicated so far.

Felicia DrummeyLocal Guide · 25 reviewsTotal number of Google reviews Felicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So calm, quiet and professional while moving my beloved solid wood Amish furniture. They carefully disassembled my furniture then put a moving blanket over the pieces, further wrapped the pieces in saranwrap to prevent scuffs, scratching and dings. They placed the furniture in its new home and thoughfully reassemble for a reasonable cost.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Senior moving, Local moving, Furniture assembly
Response from the owner · 2 weeks ago

Thank you, Felicia, for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and that your furniture was handled with care.

Two Men and a Truck Moving and Storage on Google Maps →

Business details