BED BUG EXTERMINATORS · METHUEN, MA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%37+7.4Value 10%16+1.6Momentum 8%84+6.7Track record 7%57+4Accountability 5%78+3.9Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%37+7.4Value 10%16+1.6Momentum 8%84+6.7Track record 7%57+4Accountability 5%78+3.9Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREUltra Safe Pest Management
Better than 10% of bed bug exterminators · #26 of 29
4.7★118 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
7.4%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Ultra Safe Pest Management for ant extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$189
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 46/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 24
All 4 Google reviews tagged “Ant extermination”
pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We called after years of struggling with ants and bees and not being successful…..and couldn’t be happier. The owner super nice and very responsive. Kristen came right out and was knowledgeable and very thorough. After a week called and they came right out again and were great. Glad we finally took the step to get a…
Ant exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The technicians are very courteous, knowledgeable and efficient. My first experience was with bees, all it took was one visit to rectify the issue. I had rodents in the basement and attic, on the first visit the technician checked the entire foundation with a mirror and "plugged" the holes where they were entering.…
Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★
Not on time but precisely on time.
Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Rating only, no written review.
Ant extermination+ Professionalism
vs category
Blue = Ultra, grey = bed bug exterminators average
Rating over time
Price
$282+194% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 20%Reasonable 60%Overpriced 0%Not sure 20%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%19+2.9Craft & service 20%37+7.4Value 10%16+1.6Momentum 8%84+6.7Track record 7%57+4Accountability 5%78+3.9Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+26 / −0
Professionalism
+27 / −1
Responsiveness
+27 / −0
Punctuality
+24 / −0
Value
+17 / −1
