Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Google reviewers rate Uncle Ed's Oil Shoppe 4.8 out of 5 based on 1090 reviews, with the owner responding to 80% of them. Customers frequently praise the staff's friendliness, fast service, and thoroughness in checking vehicle issues beyond basic oil changes. However, several low-star reviews cite unclear pricing, unexpected bill amounts, and instances where coupons were not honored or basic maintenance tasks were missed.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
1,090 Google reviews we collected
Phrases our text analysis found in 775 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 775 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very good, very friendly service from the worker's.”
“The fact they acted as if they aired them up but didn’t is very unprofessional.”
“I have never had a problem, they are quick and easy.”
“I asked if they put air in my tires (one of my tires has a slow leak so my light was on and I knew I needed air) and they said they did even though they didn’t.”
“Once again a great experience (I know it s only an oil change)”
“Plus, the air pumps were not working to check the air in my tires not did they top off the washer spray.”
“I would definitely recommend working and receiving services through them again.”
“Strongly recommend going elsewhere, I remember Uncle Edds being overly kind, but obviously not overly excited to do their job properly.”
“If you want to be treated well and want your next oil change to be affordable, come here and ask for Terrence!”
“Won’t go back to my unskilled and (on my opinion) rip off artist, Uncle Ed.”
“They were honest and did a great job thorough I couldn’t ever think of going anywhere else to get an oil change.”
“Tony told me that a check was being sent to cover the tow and repair and lied.”
“Very friendly and answered all my questions and even suggested options”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Uncle Ed's Oil Shoppe for 8 kinds of job. Pick one to see what they paid and said.
Once again a great experience (I know it s only an oil change) We're very appreciative of the hard work this crew does and their thoroughness checking everything else as well. Need anything?? DESTINY is amazing, whole team Great!! Terence (manager) has taken over and running the place great!! THANKS Crew
I have always been happy with the service at Uncle Ed’s, but today was above and beyond my expectations! Logan and Cody went above and beyond to do everything necessary for my BMW. They took the time and had special items delivered to make sure everything was done correctly. Best Oil Change Ever!!
Matt and his team helped me big time… 3 weeks ago I had an oil change done by a different shop. They did not drain my oil correctly before refilling the oil. Matt pointed this out to me and educated me on why an Oil change shop should never do this. Thanks a lot Matt, you saved me from a huge future problem. I will be going to Matt from this point on.
Logan and Cody were the best! Informative, worked well together - Great experience
Went in and was greeted by smiling faces. They were honest and did a great job thorough I couldn’t ever think of going anywhere else to get an oil change. Logan knows his stuff and is a kind honest worker.
Logan was the attendant who helped me!!! He was wonderful and explained everything.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 324 | — |
| Air & cabin filter replacement | 72 | — |
| Tires | 40 | — |
| General repairs & maintenance | 31 | — |
| Wiper blade installation | 16 | — |
| Electrical | 8 | — |
| Auto engine diagnostic | 6 | — |
| Transmission | 5 | — |
4.8 ★★★★★ 1,090 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Professional, pleasant technicians.
Thanks for the 5-star rating! It looks like we hit the mark with our excellent auto care and customer service. We appreciate your business!
Once again a great experience (I know it s only an oil change) We're very appreciative of the hard work this crew does and their thoroughness checking everything else as well. Need anything?? DESTINY is amazing, whole team Great!! Terence (manager) has taken over and running the place great!! THANKS Crew
Thank you for shining the spotlight on our teams’ service and expertise! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, Francis! We look forward to seeing you again.
Very good, very friendly service from the worker's.
Thanks for the review, Anthony. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My service experience was excellent today!
Hello Erica, thank you for letting us know your service experience was excellent today! We appreciate your business and hope to see you back again soon.
Tiwan smith great job!!
Ryan was friendly and the service was fast. I will be back.
Hi Maureen, we're delighted to know that our team provided you with an excellent experience. Ensuring top-quality service is our priority, and we're glad to have met your expectations. We can't wait to welcome you back for your next visit!
Fast and efficient
Just the way your experience should be! Thank you for the nice feedback, John. Our team appreciates you very much and wishes you a great day!
I have always been happy with the service at Uncle Ed’s, but today was above and beyond my expectations! Logan and Cody went above and beyond to do everything necessary for my BMW. They took the time and had special items delivered to make sure everything was done correctly. Best Oil Change Ever!!
Hi Amy, we appreciate the feedback! Your praise has been shared with Logan and Cody for a job well done. We can't wait to see you again.
Matt and his team helped me big time… 3 weeks ago I had an oil change done by a different shop. They did not drain my oil correctly before refilling the oil. Matt pointed this out to me and educated me on why an Oil change shop should never do this. Thanks a lot Matt, you saved me from a huge future problem. I will be going to Matt from this point on.
Hi Jacob, thanks for your praise and kind comments for Matt and our team of experts. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience at our St. Clair Shores store. We look forward to seeing you again.
Logan and Cody were the best! Informative, worked well together - Great experience
Hi Marc, we're glad you had a great experience at our St. Clair Shores store! We look forward to helping you again. Take care!
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
