Dexter LockhartLocal Guide · 15 reviewsTotal number of Google reviews Dexter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNo issues, in and out, done in 45 mins
United Auto Glass LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%89+25.1Replies to reviews 8%48+4Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 68 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 45%
5.0 ★★★★★ 138 Google reviews · 23 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
10%reviews answered by the owner
Oct 2026latest review
United Auto Glass LLC at a glance
Reviewers consistently praise United Auto Glass LLC for rapid service, often completing windshield and window repairs within an hour. Customers highlight competitive pricing, professional communication, and the convenience of same-day appointments, noting that staff frequently clean up debris after installation. A recurring criticism involves a discrepancy between quoted estimates and final billing, with one reviewer reporting a significant price increase at the counter and difficulty obtaining a receipt.
- Google rating: 5.0 out of 5 from 138 reviews (98% five-star).
- Reviews on this page: 138 Google reviews (123 with written comments, 10 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: October 22, 2026.
- Service: Auto Glass Repair serving Milwaukee, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.United Auto Glass LLC: 94/100 on this factor. Category median: 92.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.United Auto Glass LLC: 89/100 on this factor. Category median: 91.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.United Auto Glass LLC: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.United Auto Glass LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.United Auto Glass LLC: 48/100 on this factor. Category median: 53.C
48
Bar = this company · dark tick = category median.
Star ratings
138 Google reviews we collected
- 5 stars13598%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 123 written reviews
- Praise27999%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Speed & response6122%
- Price & value6122%
- Staff & attitude5218%
- Would recommend5218%
- Quality & results4516%
- Honesty & trust62%
- Communication52%
What customers talk about
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Out of the three places I checked, United Auto Glass offered the best price, so I immediately booked an appointment for the same day.”
“Very good price and it only took an hour to replace my windshield.”
“They were very professional, responsive, and completed the job quickly without compromising the quality of their work.”
“I highly recommend United Auto Glass LLC to anyone looking for fast, reliable, and excellent service!”
“I had a great experience with United Auto Glass LLC.”
“These guys are kind, honest, efficient and affordable!”
“Mo was very professional, communicated well and was excellent at installing new windshield for me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired United Auto Glass LLC for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jerissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They were fast! No hidden fees & really kind. They even vacuumed all the glass from my broken window really well. I’m super happy with this place & will refer others
BlakeLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a great experience very fair price. Met me at my office replaced my windshield while I was working took no time out of my day
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Exceptional and fast service! I had a great experience with United Auto Glass LLC. They were very professional, responsive, and completed the job quickly without compromising the quality of their work. The whole process was smooth and stress-free, and I really appreciated how friendly and helpful they were. I highly…
Sucdo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
A deer shattered my front windshield this morning, so I called around to a few different auto glass shops to get estimates. Out of the three places I checked, United Auto Glass offered the best price, so I immediately booked an appointment for the same day. From the moment I arrived, I was greeted with a warm…
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The BEST auto glass replacement business in Milwaukee Wisconsin... When I say they do great business with fast turnaround and the BEST PRICES in town... Replaced my 97 Mercury Grand Marquis Rear Windshield and did it in 2 hours tops and that required removing my leather top. #UnitedAutoGlass #Legendary
90day1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great service! They got me in quickly, had the best price around, and were very professional. The windshield was replaced fast, and it comes with a lifetime warranty. I definitely recommend United Auto Glass!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 7 | — |
| Auto windshield repair | 2 | — |
| Auto side view mirror repair | 2 | — |
| Installation | 2 | — |
| Auto rear window replacement | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 138 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jerissa Sprewer1 reviewTotal number of Google reviews Jerissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were fast! No hidden fees & really kind. They even vacuumed all the glass from my broken window really well. I’m super happy with this place & will refer others
Rogelio Espinoza2 reviewsTotal number of Google reviews Rogelio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat to replace windshield toyota corolla and that's the best place end price
Jay Harris3 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood services and great work I recommend 100%
Blake KiserLocal Guide · 39 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a great experience very fair price. Met me at my office replaced my windshield while I was working took no time out of my day
Christine Clacken1 reviewTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional and fast service! I had a great experience with United Auto Glass LLC. They were very professional, responsive, and completed the job quickly without compromising the quality of their work. The whole process was smooth and stress-free, and I really appreciated how friendly and helpful they were. I highly recommend United Auto Glass LLC to anyone looking for fast, reliable, and excellent service!
Sucdo Nathan Clacken3 reviewsTotal number of Google reviews Sucdo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA deer shattered my front windshield this morning, so I called around to a few different auto glass shops to get estimates. Out of the three places I checked, United Auto Glass offered the best price, so I immediately booked an appointment for the same day. From the moment I arrived, I was greeted with a warm welcome and excellent customer service. The windshield replacement was completed in an hour and 15 mins, and the work was done amazingly well. I also had some rusting around the windshield area, as you can see in the photo, and they took the time to address it and make sure it was properly taken care of. I’m extremely satisfied with the quality of the work, the price, and especially the customer service. Their service is truly top-tier, and I would definitely recommend United Auto Glass to anyone needing windshield replacement. 5 stars well deserved! ⭐⭐⭐⭐⭐
Lizzeth Retana7 reviewsTotal number of Google reviews Lizzeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing and prompt service very reliable
Nancy G9 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, fast, done within an hour, would recommend. Also friendly crew!
Mazen1 reviewTotal number of Google reviews Mazen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGot my rear back window fixed great job very fast
Business details
- Address: 7320 W Florist Ave, Milwaukee, WI 53218
- Phone: (414) 544-6495
- Website: united-autoglass.com
- Service area: Milwaukee, WI