Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
Google reviewers rate United Express Towing highly, praising quick arrival times, clear communication, and reasonable pricing for towing and transport services. Customers frequently note that drivers were professional, helpful with roadside issues, and careful with various vehicles, including motorcycles and low-clearance cars. However, a small number of low-star reviews cite significant delays in arrival or aggressive driving behavior, indicating that while most experiences are positive, service consistency can vary.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
176 Google reviews we collected
Phrases our text analysis found in 161 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Service was quick he loaded my vehicle and had it strapped in effectively and efficiently.”
“Great experience, Awesome People, Really Nice &’ Easy To Work With!”
“If You Need A Ride They Are There 100%, They Are Also Dog Friendly So If You, &’ Your Fur Baby Needs A Ride I Recommend Them!”
“Their pricing was very fair, and the entire team was organized and efficient from start to finish.”
“I received great service and will use again if needed.”
“If you’re looking for dependable, professional service at a great price, I highly recommend United Express Towing, Transport and Storage!”
“of just towing my vehicle, he took the time to diagnose the problem, explained everything to me in a way I could understand, and was 100% transparent…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired United Express Towing, Transport and Storage for 8 kinds of job. Pick one to see what they paid and said.
Great experience, Awesome People, Really Nice &’ Easy To Work With! If You Need A Ride They Are There 100%, They Are Also Dog Friendly So If You, &’ Your Fur Baby Needs A Ride I Recommend Them!
Akin seen me on the side of the road and pulled over too help me out. Great guy and great communication. I would recommend him any day of the week.
Called to get a pickup truck towed and the driver arrived within 30 minutes of the call. I could not start the truck but that was not a problem. I received great service and will use again if needed.
Just had my F350 towed and when I say this experience was so simple and nice. Dealing with a vehicle going down unexpectedly is already frustrating enough and the last thing you would want to deal with is a high priced tow company that takes forever. Akim from United made this experience so easy and relieved so much…
Excellent service, 100% 5 stars! Very professional and great price! Thank you!!!
Akim was very great and very trustworthy. Service was quick he loaded my vehicle and had it strapped in effectively and efficiently. Also the tow truck was low car friendly. Would recommend 100% definitely found my new emergency tow contact.
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 27 | — |
| Special vehicle towing | 12 | — |
| Local hauling | 8 | — |
| Car lockouts | 5 | — |
| Long distance hauling | 5 | — |
| Motorcycle towing | 4 | — |
| Battery service | 4 | — |
| Fuel delivery | 2 | — |
4.9 ★★★★★ 176 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience, Awesome People, Really Nice &’ Easy To Work With! If You Need A Ride They Are There 100%, They Are Also Dog Friendly So If You, &’ Your Fur Baby Needs A Ride I Recommend Them!
Akin seen me on the side of the road and pulled over too help me out. Great guy and great communication. I would recommend him any day of the week.
Called to get a pickup truck towed and the driver arrived within 30 minutes of the call. I could not start the truck but that was not a problem. I received great service and will use again if needed.
Just had my F350 towed and when I say this experience was so simple and nice. Dealing with a vehicle going down unexpectedly is already frustrating enough and the last thing you would want to deal with is a high priced tow company that takes forever. Akim from United made this experience so easy and relieved so much stress. Thank you agin excellent service. Highly recommend and ask for Akim.
Great service on time.
Excellent service, 100% 5 stars! Very professional and great price! Thank you!!!
Akim was very great and very trustworthy. Service was quick he loaded my vehicle and had it strapped in effectively and efficiently. Also the tow truck was low car friendly. Would recommend 100% definitely found my new emergency tow contact.
Broke down with a 40 passenger trolley during a tour, I called united and within an hour and half Akim shows up with the flat bed (what a gentleman). He tried to jump start the vehicle, but no luck. Time for the tow, very efficient and very careful with the vehicle. So glad I called them! Thank you Akim! Marc L.
Thank you so much, Marc, for sharing your experience! We’re glad Akim was able to arrive promptly, carefully assess the situation, and safely tow your 40 passenger trolley when the jump-start didn’t work. We know how stressful a breakdown can be - especially during a tour - so it means a lot to hear that his professionalism, efficiency, and care made the situation easier. Thank you for trusting United Express Towing! Best regards, United Express Towing Team
These guys were wonderful they came faster than expected. They were extremely nice as well as knowledge. They assisted with changing my tire and had all equipment needed cause I had nothing. Hakeem was very nice called to make sure I was taking care of. 💯 recommended 👌
Thank you so much, Ayesha, for your wonderful review and recommendation! We’re glad our team arrived faster than expected, had all the necessary equipment, and was able to help you change your tire. We also truly appreciate your kind words about Hakeem - making sure every customer is safe and fully taken care of is very important to us. Thank you for choosing United Express Towing! Best regards, United Express Towing Team
United Express Towing, Transport and Storage exceeded my expectations! I called them this morning to transport my golf cart and electric bikes, and the entire experience was outstanding. They arrived on time, were professional, courteous, and handled everything with great care. Their pricing was very fair, and the entire team was organized and efficient from start to finish. I was so impressed that I even asked what other items they transport because I will definitely be using them again. If you’re looking for dependable, professional service at a great price, I highly recommend United Express Towing, Transport and Storage!
Thank you so much, Nova, for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that our team arrived on time and transported your golf cart and electric bikes safely and with great care. Providing professional, organized, and efficient service at a fair price is always our goal - and it means a lot to know that we exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you with your future towing and transportation needs! Best regards, United Express Towing Team
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Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
