How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUniversal Pest Control
Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 430 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Universal Pest Control for 8 kinds of job.
Universal Pest Control for general pest inspection
Clear ✕All 70 Google reviews tagged “General pest inspection”
I have been using Universal Pest control for almost 3 years now. Norman was very professional and efficient with servicing my home. The company has always helped me with any pest issues that I've had, even in emergency situations. I would recommend anyone to use Universal Lest Control!
Norman Rodgers is our favorite tech! He always checks in to see if we have any concerns, pays close attention to detail, is polite and friendly! He’s always welcome to come service our home.
Norman was great! He was incredibly thorough, took his time in every room, and clearly explained what to expect next. Excellent service!
Norman provides experienced and professional service. I used to have problems with field mice coming into the garage and basement but have not seen any critters since using Universal Pest Control.
After reading all the reviews mentioning Evens I kinda felt like I had a celebrity at my home when he showed up for our first treatment. And he did not disappoint. Very thorough inspection and took the time to explain the process, answer my questions, and even welcome me to the area (we had just moved in from an…
Roger came here today and as usual he did a wonderful job. He takes time to search everywhere, he is very nice and kind and respectable person.
Service was exceptional and timely. They handled my bird issue with care and expertise
Norman was great!
Beau was great! Knowledgeable, efficient & friendly
Have been with Universal for 5 years now. First time called them to check noise in my attic and then subscribed to their quarterly service. Very satisfied so far, Beau Dorvilma has been amazing, I always make sure to schedule service with him.
It’s always so great working with Beau! He comes in and is very knowledgeable about my concerns in the home. He pays very special attention to key areas! I love when he is my technician.
Excellent company, that gets the job done.
On time, professional, and thorough. Excellent experience
Evens and Norman are the absolute best!
Universal pest control is the best. I used their service for getting rid of field mice from getting in my home & I haven’t seen any since they’ve come. I am so happy with their service & professionalism.
Great service every time they come. I had ant problems. Tried doing all treatment myself and nothing was working. Call Universal pest they came and stopped my ant problem.
Detailed, efficient, polite and I look forward to service every time.
Always reliable and professional. Great service
I've been using UPC for years and greatly appreciate their work to protect my home. From day 1 to speaking and meeting the owner Evens about my pest issue, to getting a visit from a technician every quarter to make sure my house is properly pest controlled. And anytime I've called (no matter the issue) even if I…
Norman is terrific. Conscientious and makes you feel like you are his only customer. He is extremely valuable and competent.
Very courteous and provides great service
We have had an amazing experience with Universal Pest since the beginning. Norman is normally our technician and he is the kindest and most accommodating. Thanks as always!
We’ve been working with this extermination company for the past eight months across many of the properties we manage, and the experience has been outstanding. Their team is reliable, responsive, and consistently delivers high-quality service. A special thank-you to **Maritza**, who has been exceptional. Her…
Jabari from Universal Pest Control is always friendly and provides good insight when doing routine maintenance. I've used their services for over a year now and always happy with them.
Beau was professional and amiable, as usual. Wish he could be permanently assigned to my property.
Great job. Very thorough
The services were wonderful. From my initial contact with the customer service representative, Marita Muniz- Smith. Maritza was knowledgeable, friendly and assisted me with acquiring the pest control services that best fit my needs. Thank you Maritza and to the team for striving to put the customer first. I will…
Beaudelaire Dorvilma & Norman Rodgers did an excellent job with pest control at my home. Each time they arrive on time, professional, and very knowledgeable. They explained everything clearly, answered all my questions, and made sure the job was done thoroughly. I really appreciate the attention to detail and the…
Beau was awesome he provide excellent service.
Great service as always. Always on time and communicative. Friendly, professional service.
Norman is the best! Keeps us protected and is always good conversation - and he's in and out (basement + outside) in less than 30 minutes for our quarterly service. Highly recommend Universal.
Our technician is always great! VERY POLITE !!! He has been here a couple of times, FANTASTIC !!!!!!!!! THANK YOU !!!!!
Been using their service for a few years. They are always punctual and extremely helpful. When I had a bee hive and my son’s birthday party planned for the next days they came out and took care of the problem. Can’t say enough good things
Beau is a great technician, always a pleasure to work with, he’s great with the tenants, takes time to explain what he’s doing and listens to their concerns. Easy to schedule appointments, very flexible.
Love the service, always on time and even without you asking for some special attention they always get it right.
I've been with Universal for a few years now and Norman has been serving my house for about the last year. Can't say enough nice things. Norman has been helpful and knowledgeable and always takes good care of me. Best part is minimal issues since I started using Universal.
Always a professional
Norman Rodgers is very thorough in his work and friendly as well.
Amazing service. I have used Universal Pest Control for almost 3 years (once every 3 months) and I could not be happier with their service. Always professional and on time and they address any problems I have when it comes to bugs etc.
Would recommend Universal Pest Control- Evens was our technician. He was great, explained what he was going to do and reviewed everything at the end. We signed a contract for a quarterly service.
Norman has been great to work with
Been using this group for years. The team is friendly, professional, and thorough with their service. Highly Recommend!
Universal Pest Control is absolutely fantastic! Norman is friendly, professional, reliable, and an absolute pleasure to work with. The whole team is wonderful - anytime I need to reschedule, they do so with no issues. The quarterly service gives us total peace of mind and at a great price. Highly recommend!
Beau has been helping us with our quarterly pest maintenance for some time now and he always does a very good job. We sometimes have excessive number of miner bees in the summer time in our lamb ear shrub, and he would help us take care of that. Highly recommended.
Norman is very capable and friendly. Does a great job
A few years ago, Universal Pest Control took care of a mouse issue in my home and I’ve used them for quarterly service ever since. I'm usually scheduled with Beau, who is thorough, friendly and always answers all of my questions. Scheduling is easy and the cost is reasonable. Highly recommend!
The exterminator that came out today, his name is chris. Please only send him. Impeccable service, great information and very professional. He knows what he’s doing. Thank you.
Professional, positive, well mannered and COVID conscious
I called Universal Pest Control to get a second opinion about some animal noises in our home. I am SO glad I found this company! They did an assessment and quickly realized the first company I'd called was totally lying and trying to sell us stuff we didn't need. They quickly determined the actual problem (birds in…
Thank you Universal great job! Prompt and effective service and thorough inspection. Professional work I am pleased with the work- no more pests. I do highly recommend Universal.
Universal Pest is a great company! I began with the company over a year ago when I discovered a mouse problem. They responded quickly, came to inspect and begin the process of remediation. I contracted with them as my company of choice. The staff is responsive, knowledgeable, and friendly. I highly recommend Universal Pest Control!
I have been using this service and I am so pleased! My technician, Beau, is the best! I have purchased the quarterly service, highly recommended.
Beau is a stand up guy. Considerate, efficient and communicative. Always a pleasure when we comes to touch up the pest inspection.
Have been using Universal Pest Control for quarterly service for 1.5 years now and have always been pleased with their service. Beau is usually our person and is friendly, professional, and knowledgable.
The technician was very thorough and took the time to inspect the entire home and paying attention to detail. 100% satisfied with switch to Universal.
I have now used this service twice, and have been very impressed both times. Both visits were on time, efficient, and good value. First, Evens came in to remove a large hornet's nest from my back wall. He did this quickly and safely. During that visit he also sent a drone up to inspect my roof, as I'd been hearing…
Great service, they were very timely and knowledgeable on my issues for my business and came up with a plan right away to take care of the problem. I used them for my home as well. Reasonable prices and exceptional service! Thank you!
Best pest control company I have ever used. Thorough, professional and extremely knowledgeable are a few words that come to mind. Evens was quick to respond and his follow up was excellent. So impressed that I signed up for their quarterly recurring service.
Evans and Vladimir are the best. Trustworthy and professional. Always on time and get the job done. These guys will not short cut you. Definitely deserve more than 5 stars.
Evens is such a wonderful person to work with! I found his business online and he was the most reasonable quote I received. He answered my very first phone call and scheduled to come the next day! To remove a groundhog, other companies were charging an arm an a leg! Evens did honest work and did not take advantage…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 99 | $81–$323 |
| General pest inspection | 69 | $56–$139 |
| Hornet & wasp extermination | 32 | $111–$371 |
| Ant extermination | 29 | $85–$282 |
| General wildlife removal | 15 | — |
| Spider extermination | 12 | $56–$179 |
| Cockroach extermination | 10 | $91–$323 |
| Termite extermination | 9 | $168–$426 |
