How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREUniversal Pest Control
Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 430 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Universal Pest Control for 8 kinds of job.
Universal Pest Control for rodent extermination
Clear ✕All 100 Google reviews tagged “Rodent extermination”
Kevin was knowledgeable and thorough, not to mention friendly. Thanks for the great service!
Norman was great. Very informative and very professional. He is a great asset to Universal Pest Control.
Norman was great! He was incredibly thorough, took his time in every room, and clearly explained what to expect next. Excellent service!
Beau was on time, courteous and professional. A pleasant experience.
Excellent service.
Norman, is a gentleman! Courteous, cheerful and excellent at his work.
Roger came here today and as usual he did a wonderful job. He takes time to search everywhere, he is very nice and kind and respectable person.
Very satisfied with the service
If you prefer to use a local, family owned business Universal Pest Control is the one to call. Evens, the owner/operator is honest, skilled and passionate about his work. When you have an animal scratching around in your walls you are not happy. Evens style of communcation helped us relax and made us feel confident…
Evan came to my home, assessed the entire situation with field mice, he explained everything from beginning to end. Very impressed very professional.
Tech did Block tgr opening in exterior around back door. Norman did a good job and will follow up in a week to check other areas & block around entrance to crawl space. Beau did a great job resetting traps and checking all the areas in the house
Mr.Beau is always professional and very thorough! He is attentive and very very responsive to the needs of the clients!
Have been with Universal for 5 years now. First time called them to check noise in my attic and then subscribed to their quarterly service. Very satisfied so far, Beau Dorvilma has been amazing, I always make sure to schedule service with him.
Mr Dorvilma operated very professionally and did a thorough job.
Excellent company, that gets the job done.
Had Beaudelaire Dorvilma with Universal Pest Control come and service my property for the past few times. Huge results and professional. Would recommend to anyone
Evens and Norman are the absolute best!
Jabari always provides great service. Always on time and will address any questions or issues you have.
Universal pest control is the best. I used their service for getting rid of field mice from getting in my home & I haven’t seen any since they’ve come. I am so happy with their service & professionalism.
Norman was very nice and professional!
Norman has a very professional and warm presence and made me feel assured that our rodent issues are being taken care of. He explained how one of the traps caught a mouse, saw evidence that poisonous bait was eaten, and walked around to close up any other holes. Highly recommend!
The service was amazing. Thank you.
Hired Universal Pest Control for a mice issue. Had Norman Rodgers come to the house and were very pleased with Norman's professionalism and thoroughness. He walked around and through our entire home and property to assess the issue and explained everything he was doing and thought process. Pest control is a trial…
Beautiful is fantastic. He explains what's going on and implements a strategy to address the issue. We are winning vs the pests!
I've been using UPC for years and greatly appreciate their work to protect my home. From day 1 to speaking and meeting the owner Evens about my pest issue, to getting a visit from a technician every quarter to make sure my house is properly pest controlled. And anytime I've called (no matter the issue) even if I…
Maritza Muñiz-Smith at Universal Pest Control was incredibly kind and accommodating. She took the time to clearly explain all the service options without ever pressuring me to sign up. She made me feel reassured and confident in my decision. That level of customer care is rare
Norman is terrific. Conscientious and makes you feel like you are his only customer. He is extremely valuable and competent.
Great company! I highly recommend this company.
Arrived promptly as text described.set us up with new bait traps and explained what would be needed if we have an issue with other rodents.
Maritza Muñiz-Smith was professional, patient, and reassuring. She walked me through all the service options and made sure I understood everything without pushing me into anything. Her kindness and honesty really stood out.
Rodgers came on time and was very professional. Covered all areas and vowed to be back in 2 weeks for a follow up.
We’ve been working with this extermination company for the past eight months across many of the properties we manage, and the experience has been outstanding. Their team is reliable, responsive, and consistently delivers high-quality service. A special thank-you to **Maritza**, who has been exceptional. Her…
Amazing service from Maritza Muniz Smith she took the time to explain everything clearly and made sure all my concerns were handled. Her kindness and professionalism truly stood out. Five stars for her and universal pest control.
They explained things clearly and got the work done quickly
Beau was professional and amiable, as usual. Wish he could be permanently assigned to my property.
I had a mouse treatment done at one of my properties and the technician came back today to check all the traps and make sure everything was working properly. He did an excellent job—thorough, knowledgeable, and very professional. I really appreciate the care and attention he put into the service. Highly recommend
I recently had an issue with field mice at rental property that I was working on. They had apparently made their way into the house through a tiny hole near the entrance of the basement apartment. I was recommended to give Maritza Muniz-Smith a call to have the field mice removed. She throughly explained how sealing…
I had a great conversation with Maritza Muniz Smith. She was very knowledgeable… Great customer service A++ service
Very happy with the service I received Maritza Muniz Smith was able to accommodate me fast in their busy schedule
Would like to say Maritza Muniz Smith was very good at helping me navigate through the issues I was having would refer to everyone
I had an amazing experience with Maritza Muniz Smith. She was patient, helpful, and made everything super easy to understand. Her customer service was top-tier. Definitely deserves 5 stars!!!
Thank you so much for your service and, informative recommendations Maritza Muniz Smith. It was a pleasure speaking with you
I called to get a quote an Maritza was very professional and detailed .very pleasant experience
Beau was awesome he provide excellent service.
He was very thorough and examined everything closely
On time and professional
Norman is very efficient and knowledgeable. He is the best.
Beaudelaire always does such a great job with monthly maintenance and is extremely knowledgeable
Norman has been fantastic, I know our home is in good hands!
Been using their service for a few years. They are always punctual and extremely helpful. When I had a bee hive and my son’s birthday party planned for the next days they came out and took care of the problem. Can’t say enough good things
First visit. Norman was great. Mice issue. Will know more in a few weeks.
Beau is a great technician, always a pleasure to work with, he’s great with the tenants, takes time to explain what he’s doing and listens to their concerns. Easy to schedule appointments, very flexible.
Recently had wasps about a month ago - Universal and Norman came out and solved the problem with our newborn 3 month old. After fixing the wasp problem we then found we have a mice problem as well. Called Universal right away and Norman was back at my house the next day. Came and sealed all entry points + laid down…
Love the service, always on time and even without you asking for some special attention they always get it right.
He’s Excellent, Competent, and very thorough!
Highly recommend this company, I have been using them for 5 years with a quarterly contract. The service techs are very knowledgeable, friendly and courtesy. Norman, serviced my home today. He was on time, professional and thorough. I will continue using this company for all pest control issues and maintenance in the future.
Good afternoon. Service Tech, Baudelaire Dorvilma Pest Control Service was executed skillfully and professionally. Service Tech Dorvilma demonstrated that he is knowledgeable and highly skilled. Pest Service was awesome! Thank you
Beaudelaire was great and very patient, even when I was running late. He answered all my questions clearly and thoroughly. I really appreciated his professionalism and attention to detail. I’d definitely recommend him by name excellent service all around!
Universal Pest Control and the gentlemen Beau are knowledgeable, courteous, and went above and beyond to take care of any issues I was having. Thank you for a good service
Been using this group for years. The team is friendly, professional, and thorough with their service. Highly Recommend!
Tech is very pleasant, He does a great job and explains reasons for our issues and reminds us to call if we have any issues. Great service.
We've had nothing but excellent experience using universal Pest Control. Our technician Norman always is thorough and takes the time to listen to any concerns that we might be having. We try two other Pest Control services before we discovered universal Pest Control and have been using them for years ever since.
Norman is very capable and friendly. Does a great job
Universal was fantastic. They came out to our recently purchased home right away to remediate previous issues in a crawl space. They were professional, responsive, thorough and provided very helpful explanations. We really liked going with a local company that provided exceptional service.
A few years ago, Universal Pest Control took care of a mouse issue in my home and I’ve used them for quarterly service ever since. I'm usually scheduled with Beau, who is thorough, friendly and always answers all of my questions. Scheduling is easy and the cost is reasonable. Highly recommend!
Very professional people. Totally recommended!
October 2023 is actually the second instance where we used Universal Pest Control. Both instances UPC was responsive and professional. We were serviced by Bo and Jabari who both educated us on our pest issues and addressed the problem(s) quickly and effectively. Love the fact that they're a local (Roselle) business. Highly recommend
Excellent service and highly professional! At the end of the day these guys are going to do a thorough and honest job. Would recommend Evans and his team 10 times out of 10.
Evans is the best!
The exterminator that came out today, his name is chris. Please only send him. Impeccable service, great information and very professional. He knows what he’s doing. Thank you.
Had them for squirrel removal. Great service and polite technicians. Very pleased. No more squirrels
Thank you Universal great job! Prompt and effective service and thorough inspection. Professional work I am pleased with the work- no more pests. I do highly recommend Universal.
I would recommend Evans to anyone who’s looking for any type of termite/pest control services. He is professional and goes above and beyond.
I highly recommend Universal Pest Control. I recently used their services when I noticed mice droppings on my deck and in my linen closet. Evens did a thorough check of my home - indoors and outdoors - and recommended a plan of service, giving me two options. He returned a few days later for the initial…
Friendly and efficient. Did not scare me like the last exterminator and explained everything in detail
They are best of all. They are wonderful people, kind, genuine, and honest. We had big problem with rodent and I met three people from this company and all of them were kind and honest. Evens was very knowledgeable and professional. He explained everything to me and he did a wonderful job for us. Will definitely recommend them to anyone. Roya
Technicians were thorough and kind.
I have now used this service twice, and have been very impressed both times. Both visits were on time, efficient, and good value. First, Evens came in to remove a large hornet's nest from my back wall. He did this quickly and safely. During that visit he also sent a drone up to inspect my roof, as I'd been hearing…
Evans was very knowledgeable about our issue. Within 2 days we saw results. They are affordable and available to answer any questions or concerns you may have. I whole heartedly recommend this company for any of your extermination needs! 👍🏽
A mouse made its way into my house. Needless to say I was unnerved and disgusted. I called Universal Pest Control, they responded within the week. Mr. Evens laid bait and traps from the basement to the attic for a very reasonable price. He was professional and efficient. Two weeks later he came to remove the…
Evens was on time and punctual. One day he was waiting for me. Lol. He and his team were very kind and knowledgeable. He also insulated my attic with pest control treated insulation. He followed up a few times and every thing was great. I have already recommended him to other family members.
Great service, they were very timely and knowledgeable on my issues for my business and came up with a plan right away to take care of the problem. I used them for my home as well. Reasonable prices and exceptional service! Thank you!
Best pest control company I have ever used. Thorough, professional and extremely knowledgeable are a few words that come to mind. Evens was quick to respond and his follow up was excellent. So impressed that I signed up for their quarterly recurring service.
Evens does a very professional job at an affordable price i would highly recommend as a go to for any pest control services
A little over a month ago, saw a tiny mouse in my kitchen late at night, almost had a nervous breakdown! First thing the next morning, read reviews and found these guys! They quickly came out for the inspection and by the next day came out to seal the gap between the siding and wall in the basement. Also set up…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 99 | $81–$323 |
| General pest inspection | 69 | $56–$139 |
| Hornet & wasp extermination | 32 | $111–$371 |
| Ant extermination | 29 | $85–$282 |
| General wildlife removal | 15 | — |
| Spider extermination | 12 | $56–$179 |
| Cockroach extermination | 10 | $91–$323 |
| Termite extermination | 9 | $168–$426 |
