Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Upfront Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Upfront Pest

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 149 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Upfront Pest is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Upfront Pest is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Upfront Pest is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Upfront Pest is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Upfront Pest is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Upfront Pest is better than —% of pest control services.–
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Reviews for your job

Customers hired Upfront Pest for 8 kinds of job.

Upfront Pest for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#158 / 264
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Ant extermination”

Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My wife and I have been nothing but pleased with the service. As far as price compared to service quality, Upfront is a no brainer. My neighborhood has a huge problem with wasps, he came out and knocked them all down and finished it off with a pheromone they stay away from. He also took care of the ants/spiders. I’d…

Paid $20–40Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Karson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend! He was actually my soccer coach back in the day, so it’s pretty cool having him as my pest control guy now. Super reliable, easy to work with, and always does a great job. Definitely someone you can trust! Also, very cost effective.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionAnt extermination
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is very professional and took care of all my issues right away. Great service for a great price. Highly recommend

Paid $40–60Great priceRodent exterminationSpider exterminationMosquito extermination
Alyssa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super helpful! They were very communicative & able to come out quickly. Very thorough initial visit taking care of everything & they answered all my questions! Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast and friendly service, responsive to questions, affordable quality work!

Paid $60–80Great priceAnt extermination
Jeffery9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Josh was very pleasant to talk with. He arrived within the time window that was set and began working at once. He talked to me about what he was doing and explained the process he followed. We are very pleased with the quick appointment time, customer service, and professionalism. Thank you!

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Dakota8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an excellent experience with UpFront Pest and wanted to share for anyone dealing with similar issues. We were having problems with ants (inside and outside), spiders, and wasps, and after submitting the initial intake, they got us scheduled incredibly fast. Josh, was simply phenomenal. He was kind,…

Customer photo from Dakota's review
Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Incredible service! The pricing is great and everything that comes with the packages had us sold. Josh is also very friendly and professional. We will definitely be recommending him to anyone who needs pest control services!

Paid $20–40Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
TammyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very helpful, thorough and friendly!

Paid $20–40Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
PhillipLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh was great. Clear communication, on time, and got the job done. Couldn't have asked for a better service. Highly recommend.

Paid $20–40Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
RoseyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very impressed by Josh- his knowledge, efficiency and feedback truly helped.

Great priceSpider exterminationBug & insect exterminationAnt extermination
Jaimie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Upfront was great to work with. Timely, knowledgeable, efficient and affordable. We had ants, wasps and stink bugs. Signed up for the yearly plan.

Great priceHornet & wasp exterminationAnt extermination
MaggieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and honest, which means a lot to us! We are looking forward to continuing our monthly services with him!

Paid $20–40Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service by genuinely good guy. I felt comfortable with Josh being both in and around my new home and am very happy that there was no chemical smell inside. I appreciate the ease of scheduling and billing plans as well. Definitely recommend UpFront Pest!!!!

Hornet & wasp exterminationBug & insect exterminationAnt extermination

Price

$35-69% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 90%Reasonable 10%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection27$61–$133
Bug & insect extermination26$61–$141
Hornet & wasp extermination22$96–$282
Spider extermination17$83–$173
Ant extermination14$81–$246
Rodent extermination4$86–$323
Mosquito extermination3$66–$106
Cockroach extermination2$81–$282

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