Experts Reviews · Company report
Uptown Pup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Uptown Pup

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 230 mobile dog groomers · 4.8★ from 214 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uptown Pup is better than 91% of mobile dog groomers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uptown Pup is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uptown Pup is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uptown Pup is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uptown Pup is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uptown Pup is better than 57% of mobile dog groomers.C
57

Reviews for your job

Customers hired Uptown Pup for 4 kinds of job.

Uptown Pup for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Dog boarding”

EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Uptown Pup! We live in Carmel and drive here even though there are many daycares by us. Our dog clearly loves it! I did a lot of research trying to find the perfect place and our vet recommended Uptown Pup. Archie comes here for daycare, occasional overnights, and he has done board and train and day school…

Great priceDog boarding with trainingDog boardingDog daycare
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff are friendly, their digital system makes it easy to make reservations, and they've helped our greyhound, who is prone to nervousness, be comfortable on his stays. We are glad to have them as a resource.

Reasonable priceDog groomingDog boarding
michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful in every way! You can tell they truly care about every dog that walks in the door!

Great priceDog groomingDog boarding
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have used them for boarding for years when I go out of town for my small dog. Their teacup suite is great option for the small ones. The staff is friendly and really seems to love the animals they care for. It takes the anxiety out of leaving my slightly anxious dog for a few days. The facilities are clean and…

Great priceDog boarding
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been boarding and grooming my dog at Uptown for a few years now and I am so glad I found them. He is a very nervous rescue pup and Alyssa’s patient and empathetic grooming has made a world of difference. The entire team is kind, patient, and truly loves the dogs. I am always confident that he will be well…

Reasonable priceDog groomingDog boarding
Kasey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been coming here for almost 9 years, even after moving 35 minutes away! We love Uptown Pup! Our dog has been going there for day care, boarding and grooming! They are so kind and very accommodating. I cannot recommend them enough for all of your dogs needs!

Reasonable priceDog groomingDog boardingDog daycare
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I met the owners of Uptown, Mandy and Kathleen, while they were working at a prior doggy daycare/boarding business. Both are clearly very highly committed to the dogs in their care, which included my special needs pup. When they opened Uptown, I happily moved my business there. I primarily use Uptown for boarding.…

Customer photo from Beth's review
Reasonable priceDog boarding
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lily loves going to "Camp Uptown Pup". She gets the best care from all the staff. I always recommend UP when someone needs a great place to send their dog. Thank you, UP!!

Reasonable priceDog boarding
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent dog daycare and training - the staff is amazing with humans and pups😊

Dog boarding with trainingDog boardingDog daycare
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great people and facility.

Dog boarding with trainingDog boardingDog daycare
Hannah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve had such a great experience with Uptown Pup! The employees are all so nice and Greet my dog by her name every time we walk in. My dog loves this daycare so much that even when I moved farther away, I still keep bringing her here. I highly recommend!

Reasonable priceDog boardingDog daycare
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup is truly like a second family for my dog, PJ! From the moment we pull into the parking lot, PJ's tail starts wagging non-stop- she can't wait to get inside. Everyone greets her by name with genuine smiles and so much love. It's such a comfort knowing she's surrounded by people who truly care. Uptown…

Great priceDog boarding with trainingDog boardingDog daycare
RickyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Boarded our dog here a few times. Staff is always friendly to us and our dog. They have some things to buy in lobby like toys and treats. We always get the penthouse and it comes with a webcam, so we can check in on our dog if we want. They have nice add-ons during boarding as well. We always get a treat puzzle and…

Reasonable priceDog groomingDog boarding
Danielle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve had a great experience with Uptown Pup. Our dog Maple has some special behavioral needs and the staff does so well with her!

Reasonable priceDog boarding
Reegan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog’s favorite place! My dog has been a weekly visitor for 7 years! The staff is thoughtful and attentive and treat the dogs like family. 💛

Dog groomingDog boardingDog daycare
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our 7-year-old German Shepherd has been attending Uptown Pup since she was 4 months old. We took her to several of Uptown’s training sessions when she was younger, and she stays there for boarding when we go out of town, in addition to consistent weekly day care. She has regular bath/grooming sessions there as well.…

Customer photo from Kelly's review
Dog groomingDog boardingDog daycare
Maureen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There are not enough words for the amount of happiness Uptown Pup has brought us and our pup, Sally. In fact, we won't take her anywhere else. See, Sally was a true Houdini when it came to getting out of her crate/enclosure, etc. So, we have always put 100% of our trust into the wonderful staff at Uptown Pup. The…

Great priceDog boardingDog daycare
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I think I have rated Uptown Pup before, but for the past 10 years they have been such an important part of our lives. Our dogs (Marty and now Sally) have received the best care there. They are so happy to go there. When we get there, Sally pulls to go in, wags her tail and is so happy to see any and all of the…

Great priceDog boarding with trainingDog boardingDog daycare
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup takes the best care of our Frankie girl. She loves going to daycare every week and we know she is in great hands whenever we board her when we are out of town!

Reasonable priceDog boardingDog daycare
Family2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We feel so fortunate to have Uptown Pup provide exceptional care to our dogs. I know I can trust they are in excellent hands, always cared for and loved. They come home happy and tired from a day socializing with their canine and human friends.

Reasonable priceDog boardingDog daycare
JayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our pups love Uptown Pup. Whenever we come for grooming or boarding, their tails just wag and wiggle. The entire team spoils them and treats them like their own. We always feel good and safe leaving our boys in their care. We give them two paws up.

Reasonable priceDog groomingDog boarding
Timothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent training services,

Great priceDog boarding with trainingDog boardingDog daycare
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceDog boardingDog daycare
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceDog boarding
Annea year ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding25—
Dog grooming15—
Dog boarding with training12—

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