Experts Reviews · Company report
Uptown Pup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Uptown Pup

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 230 mobile dog groomers · 4.8★ from 214 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uptown Pup is better than 91% of mobile dog groomers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uptown Pup is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uptown Pup is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uptown Pup is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uptown Pup is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uptown Pup is better than 57% of mobile dog groomers.C
57

Reviews for your job

Customers hired Uptown Pup for 4 kinds of job.

Uptown Pup for dog boarding with training

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding with training”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Dog boarding with training”

ChrisLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Katie is one of the best trainers I've worked with. She did a great job with our puppy and gave us the tools to continue succeeding at home. We've continued with day care a few days a week and our dog is always excited to see the staff

Reasonable priceDog boarding with trainingDog daycare
Brittany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bailey did daycare + training. My husband and I are both veterinarians and we are beyond grateful and happy with our experience at Uptown Pup. The staff is always welcoming and friendly, the hours are great to drop off and pick up daily, and the training- the training is wonderful. Katie has done an excellent job…

Great priceDog boarding with trainingDog daycare
EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Uptown Pup! We live in Carmel and drive here even though there are many daycares by us. Our dog clearly loves it! I did a lot of research trying to find the perfect place and our vet recommended Uptown Pup. Archie comes here for daycare, occasional overnights, and he has done board and train and day school…

Great priceDog boarding with trainingDog boardingDog daycare
mjbLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Folks at Uptown Pup treat my dogs and every other dog I have seen with...deight! They love dogs. Really love them. They take good care of their health and their inner selves - whatever that is for dogs. They are also extremely patient with me in terms of scheduling all the things I need to schedule. I recommend them highly.

Reasonable priceDog boarding with trainingDog grooming
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent dog daycare and training - the staff is amazing with humans and pups😊

Dog boarding with trainingDog boardingDog daycare
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great people and facility.

Dog boarding with trainingDog boardingDog daycare
ElleLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We adopted a two year old German Shorthair at the start of the year and at first I thought “what have I done?!?” But after only two weeks (of four) of day school, Frank has shown SO much improvement. Adolescent dogs are hard, especially rescues, and Katie has helped us make so much progress with him! He gets so…

Reasonable priceDog boarding with training
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We've done boarding and training at Uptown Pup and recommend it to everyone. We recently enrolled our dog into the daycare too, and she loves it--she gets SO excited when she realizes where she's headed in the morning. Highly recommend Uptown Pup!

Great priceDog boarding with trainingDog daycare
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup is truly like a second family for my dog, PJ! From the moment we pull into the parking lot, PJ's tail starts wagging non-stop- she can't wait to get inside. Everyone greets her by name with genuine smiles and so much love. It's such a comfort knowing she's surrounded by people who truly care. Uptown…

Great priceDog boarding with trainingDog boardingDog daycare
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I think I have rated Uptown Pup before, but for the past 10 years they have been such an important part of our lives. Our dogs (Marty and now Sally) have received the best care there. They are so happy to go there. When we get there, Sally pulls to go in, wags her tail and is so happy to see any and all of the…

Great priceDog boarding with trainingDog boardingDog daycare
Timothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent training services,

Great priceDog boarding with trainingDog boardingDog daycare
Marya year ago★★★★★

Rating only, no written review.

Reasonable priceDog boarding with training

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding25—
Dog grooming15—
Dog boarding with training12—

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