Experts Reviews · Company report
Uptown Pup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Uptown Pup

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 230 mobile dog groomers · 4.8★ from 214 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uptown Pup is better than 91% of mobile dog groomers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uptown Pup is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uptown Pup is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uptown Pup is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uptown Pup is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uptown Pup is better than 57% of mobile dog groomers.C
57

Reviews for your job

Customers hired Uptown Pup for 4 kinds of job.

Uptown Pup for dog daycare

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Dog daycare” · showing 20

ChrisLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Katie is one of the best trainers I've worked with. She did a great job with our puppy and gave us the tools to continue succeeding at home. We've continued with day care a few days a week and our dog is always excited to see the staff

Reasonable priceDog boarding with trainingDog daycare
Brittany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bailey did daycare + training. My husband and I are both veterinarians and we are beyond grateful and happy with our experience at Uptown Pup. The staff is always welcoming and friendly, the hours are great to drop off and pick up daily, and the training- the training is wonderful. Katie has done an excellent job…

Great priceDog boarding with trainingDog daycare
EmilyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Uptown Pup! We live in Carmel and drive here even though there are many daycares by us. Our dog clearly loves it! I did a lot of research trying to find the perfect place and our vet recommended Uptown Pup. Archie comes here for daycare, occasional overnights, and he has done board and train and day school…

Great priceDog boarding with trainingDog boardingDog daycare
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our pup Dave is always excited when we pull in to the lot to drop off for daycare. The online booking system is a breeze, and drop off and pick up have been seamless.

Dog daycare
Mel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have always loved my dogs and felt a special bond to them, but until Uptown Pup I never knew just how much stronger that special bond could be with positive reinforcement training. I have used Uptown Pup’s group classes and private training for my two young corgis Dewey and Daffodil, as well as their daycare for…

Great priceDog daycareService not listed
Lilly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I feel confident that our dog is very well taken care of while at Uptown Pup.

Reasonable priceDog daycare
Kasey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been coming here for almost 9 years, even after moving 35 minutes away! We love Uptown Pup! Our dog has been going there for day care, boarding and grooming! They are so kind and very accommodating. I cannot recommend them enough for all of your dogs needs!

Reasonable priceDog groomingDog boardingDog daycare
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly staff. Confident in the care that my dog received. My dog absolutely loves spending the day there!

Reasonable priceDog daycare
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent dog daycare and training - the staff is amazing with humans and pups😊

Dog boarding with trainingDog boardingDog daycare
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great people and facility.

Dog boarding with trainingDog boardingDog daycare
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My dog absolutely loves coming to daycare here! He is always very happy and tired when he gets home. Every staff member is incredibly warm and welcoming when we walk in. I love that I can choose to have them send me updates and pictures throughout the day. I highly recommend them!

Customer photo from Wendy's reviewCustomer photo from Wendy's review
Dog daycare
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My dog loves this place.

Dog daycare
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We've done boarding and training at Uptown Pup and recommend it to everyone. We recently enrolled our dog into the daycare too, and she loves it--she gets SO excited when she realizes where she's headed in the morning. Highly recommend Uptown Pup!

Great priceDog boarding with trainingDog daycare
Hannah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve had such a great experience with Uptown Pup! The employees are all so nice and Greet my dog by her name every time we walk in. My dog loves this daycare so much that even when I moved farther away, I still keep bringing her here. I highly recommend!

Reasonable priceDog boardingDog daycare
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup is truly like a second family for my dog, PJ! From the moment we pull into the parking lot, PJ's tail starts wagging non-stop- she can't wait to get inside. Everyone greets her by name with genuine smiles and so much love. It's such a comfort knowing she's surrounded by people who truly care. Uptown…

Great priceDog boarding with trainingDog boardingDog daycare
Barbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup is the best! Everyone is so wonderful to our pups - and to us! We are so grateful for the whole team

Reasonable priceDog groomingDog daycare
Reegan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog’s favorite place! My dog has been a weekly visitor for 7 years! The staff is thoughtful and attentive and treat the dogs like family. 💛

Dog groomingDog boardingDog daycare
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our doggo loves going to Uptown Pup! He loves the daycare and getting groomed by Alyssa. She does an amazing job every time! Staff is always friendly and accommodating.

Reasonable priceDog groomingDog daycare
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our 7-year-old German Shepherd has been attending Uptown Pup since she was 4 months old. We took her to several of Uptown’s training sessions when she was younger, and she stays there for boarding when we go out of town, in addition to consistent weekly day care. She has regular bath/grooming sessions there as well.…

Customer photo from Kelly's review
Dog groomingDog boardingDog daycare
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our dog attends daycare once a week, and it has been a fantastic experience from day one. The staff is incredibly friendly, welcoming, and consistently keeps us informed, ensuring that our pup is happy, healthy, and thriving while in their care. She absolutely loves going—so much so that she runs (literally!) into…

Reasonable priceDog daycare

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding25—
Dog grooming15—
Dog boarding with training12—

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