Experts Reviews · Company report
Uptown Pup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Uptown Pup

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 230 mobile dog groomers · 4.8★ from 214 Google reviews

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Uptown Pup is better than 91% of mobile dog groomers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Uptown Pup is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Uptown Pup is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Uptown Pup is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Uptown Pup is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Uptown Pup is better than 57% of mobile dog groomers.C
57

Reviews for your job

Customers hired Uptown Pup for 4 kinds of job.

Uptown Pup for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 117
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Dog grooming”

Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We take our dogs to uptown pup for quarterly baths and grooming services. They take such good care of them and they come back looking and smelling fresh. The staff is always kind and easy to work with.

Dog grooming
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff are friendly, their digital system makes it easy to make reservations, and they've helped our greyhound, who is prone to nervousness, be comfortable on his stays. We are glad to have them as a resource.

Reasonable priceDog groomingDog boarding
michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful in every way! You can tell they truly care about every dog that walks in the door!

Great priceDog groomingDog boarding
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been boarding and grooming my dog at Uptown for a few years now and I am so glad I found them. He is a very nervous rescue pup and Alyssa’s patient and empathetic grooming has made a world of difference. The entire team is kind, patient, and truly loves the dogs. I am always confident that he will be well…

Reasonable priceDog groomingDog boarding
Kasey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been coming here for almost 9 years, even after moving 35 minutes away! We love Uptown Pup! Our dog has been going there for day care, boarding and grooming! They are so kind and very accommodating. I cannot recommend them enough for all of your dogs needs!

Reasonable priceDog groomingDog boardingDog daycare
Toby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We (and our dogs!) love Uptown Pup! They are always so kind, attentive, and caring!

Reasonable priceDog grooming
mjbLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Folks at Uptown Pup treat my dogs and every other dog I have seen with...deight! They love dogs. Really love them. They take good care of their health and their inner selves - whatever that is for dogs. They are also extremely patient with me in terms of scheduling all the things I need to schedule. I recommend them highly.

Reasonable priceDog boarding with trainingDog grooming
Debra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been taking my pup to Uptown Pup for training and grooming desensitization. The staff and trainer, Katie, have been spectacular in dealing with my wild man 5 pd dog! They know how to treat dogs who are shy and wiggly!

Reasonable priceDog groomingService not listed
RickyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Boarded our dog here a few times. Staff is always friendly to us and our dog. They have some things to buy in lobby like toys and treats. We always get the penthouse and it comes with a webcam, so we can check in on our dog if we want. They have nice add-ons during boarding as well. We always get a treat puzzle and…

Reasonable priceDog groomingDog boarding
Barbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Uptown Pup is the best! Everyone is so wonderful to our pups - and to us! We are so grateful for the whole team

Reasonable priceDog groomingDog daycare
Reegan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog’s favorite place! My dog has been a weekly visitor for 7 years! The staff is thoughtful and attentive and treat the dogs like family. 💛

Dog groomingDog boardingDog daycare
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our doggo loves going to Uptown Pup! He loves the daycare and getting groomed by Alyssa. She does an amazing job every time! Staff is always friendly and accommodating.

Reasonable priceDog groomingDog daycare
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our 7-year-old German Shepherd has been attending Uptown Pup since she was 4 months old. We took her to several of Uptown’s training sessions when she was younger, and she stays there for boarding when we go out of town, in addition to consistent weekly day care. She has regular bath/grooming sessions there as well.…

Customer photo from Kelly's review
Dog groomingDog boardingDog daycare
JayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our pups love Uptown Pup. Whenever we come for grooming or boarding, their tails just wag and wiggle. The entire team spoils them and treats them like their own. We always feel good and safe leaving our boys in their care. We give them two paws up.

Reasonable priceDog groomingDog boarding
Annea year ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding25—
Dog grooming15—
Dog boarding with training12—

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