Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Urban Earth Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%51+12.4Value 14%56+7.9Replies to reviews 7%81+5.7Craft & service penalty71−2.9Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Urban Earth Landscaping

Albuquerque, NM · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 19 gravel installation services · 4.7★ from 84 Google reviews

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Report card

Percentile vs other gravel installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Earth Landscaping is better than 71% of gravel installation services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Earth Landscaping is better than 51% of gravel installation services.C
51
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Earth Landscaping is better than 71% of gravel installation services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Earth Landscaping is better than 56% of gravel installation services.C
56
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Earth Landscaping is better than 100% of gravel installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Earth Landscaping is better than 81% of gravel installation services.A
81

Reviews for your job

Customers hired Urban Earth Landscaping for 8 kinds of job.

Urban Earth Landscaping for desert landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 43/100.How Job match is calculatedBuilt only from reviews Google tagged “Desert landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 3 Google reviews tagged “Desert landscaping”

Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Walter & his crew did an amazing job on our project. It was a big project - almost a half acre lot with fire pit, labyrinth, multiple plants & trees, multiple unique rock features, plus grading, driveway, drainage, irrigation, and a 4" concrete wall. They were friendly, punctual, and completed the project on…

Great priceRock landscapingLandscape installationsDriveway landscaping
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We met with Mary from Urban Earth Landscaping to get a design for removal of our 40 year old front yard landscape and change to xeriscape. A couple of months later when Daniel and his crew showed up to start the job we were introduced and the whole crew was very friendly and polite. They started the job and I was…

Concrete masonryRock landscapingArtificial turf installation
Zach10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I would not hire them again. Communication was consistently poor, and the experience was unprofessional at nearly every stage—at times rude, and at others misleading or even dishonest. Given the premium prices they charge, one would reasonably expect professional, high-quality service. What I received was nowhere close.

OverpricedStone landscapingWalkway landscapingRock landscaping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 72%Overpriced 11%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations10—
Stone landscaping10—
Rock landscaping10—
Landscape design9—
Walkway landscaping8—
Gardening services5—
Yard landscaping5—
Landscaping design5—

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