Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%95+13.4Replies to reviews 7%32+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREUrbanex Pest Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 53 rodent control · 5.0★ from 2,657 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urbanex Pest Control is better than 95% of rodent control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urbanex Pest Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urbanex Pest Control is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urbanex Pest Control is better than 95% of rodent control.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urbanex Pest Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urbanex Pest Control is better than 32% of rodent control.D
32
Reviews for your job
Customers hired Urbanex Pest Control for 8 kinds of job.
Urbanex Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 15 Google reviews tagged “Cockroach extermination”
johnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Jessica did a great job!
Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Christian was very personable. He was kind and thorough. He graciously answered all of our questions and explained each step of what he was doing. Looking forward to these bugs being GONE!!!
Paid $140–160Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
JimmyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Bethany was friendly, professional, and courteous. Definitely a must she answered all my questions without hesitation making me feel confident in choosing Urbanex.
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
John and Zack B were great. Professional and kind. Also shout out for Zach Warden. A great salesman. Earnest and informative. If the service performs as well as these men, you will have loyal customer for years.
Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Coach9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
He was great explaining all of the services he did, completed work for areas of interest of concern, and suggested I reach out with any issues.
Hornet & wasp exterminationRodent exterminationSpider extermination
MattLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dan W came by the home and did a great job getting rid of all of the spiders and bugs. He was very informative as well.
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Enoch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fantastic service
Paid $140–160Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Brent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Just signed up today. They were very professional thorough. Johnny did a fantastic job!
Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
RobertLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Logan was great. He was professional and made sure that I understood everything that was done.
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent job, and very complete explaining of service provided!
Paid $140–160Hornet & wasp exterminationRodent exterminationSpider extermination
Karla13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Rating only, no written review.
Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Lymesha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Rating only, no written review.
Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
KT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationRodent exterminationSpider extermination
Price
$128+16% vs typical rodent control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 66%Overpriced 2%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 76 | $81–$144 |
| Hornet & wasp extermination | 76 | $81–$186 |
| Ant extermination | 65 | $86–$167 |
| Rodent extermination | 53 | $103–$323 |
| Flea & mite extermination | 26 | $125–$282 |
| Bug & insect extermination | 22 | $63–$128 |
| Cockroach extermination | 15 | $91–$246 |
| General pest inspection | 10 | $53–$116 |
