How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%95+13.4Replies to reviews 7%32+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREUrbanex Pest Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 53 rodent control · 5.0★ from 2,657 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Urbanex Pest Control for 8 kinds of job.
Urbanex Pest Control for hornet & wasp extermination
Clear ✕All 76 Google reviews tagged “Hornet & wasp extermination”
She is wonderful! Very kind and did a really great job! Went above and beyond to help us! Explain everything very clearly. Promote this young lady!!! Or pay her more. Businesses like yours need more people like Jessica!!!
Dawson was FANTASTIC!! If I could give him 10 stars, I would!! He is very attentive, considerate, and friendly!! I LOVED having him be assigned as my house's exterminator! This guy was above and beyond awesome! Whoever is in charge of payroll within Urbanex, I highly recommend him for a raise! Or a promotion!…
Jessica did a great job!
Zachary always does a thorough job with my pest problems! Urbanex can be trusted.
Zack did a great job and also to care of the and hills I did not see. A+
Zach N was great!
Ai draw did a great job today. Explained everything very well, took care of all my concerns and was quick and efficient.
Dawson is the one! I didn’t have faith in the company as I’ve had bad experiences before with other companies but thanks to this guy? I don’t mind Urbanex hitting my account up unexpectedly like they did this last time even though it pissed me off at first 😂. I really can’t stress enough how great of a quality…
Earnest was absolutely lovely and did a thorough job!
all outside was sprayed and mouse trap checked and left me sticky traps for gnats.
Dawson is our tech that services our home in Aledo. We will be long term customers thanks to him. The service he provides is outstanding. He goes above and beyond as well. Our little old 16 year old mini dachshund came outside while we were gone (he’s blind and dead) and he has trouble getting back in the house…
Hated to see him out there in heat, but he worked non stop and did a great job
This was my first time meeting Jorge in person and he was polite and friendly. He took care of my yard my interior I feel very confident in his abilities in servicing the property. He’s an excellent worker! Glad to have him as our technician.
Jessica is awesome! Love our service with them. We do not have to worry about a thing.
I used this company for 3 years. They came out every quarter and treated for pests. In between treatments I could call and get follow up treatments if needed. I found a new company that was cheaper. Tried to cancel before my next appointment and was told I would be charged either way. So I went ahead with the…
Appreciate that while I’m at work he communicated and was detailed about my needs. Worked with schedule needs!!
Dakota did a great job and addressed all of our concerns!
Zach with Urbanex did a great job with our pest treatment. He was kind, professional, and very knowledgeable. He took the time to explain everything clearly and made sure we felt taken care of. We really appreciated his service and would definitely recommend Urbanex to any neighbor in Springtown.
Always shows up when he says he will be here. He does a good job treating the perimeter of my house. He is very thorough.
They are responsive, quick, and great to work with
Andre did his thing! He was informative about wasps nest and how to ensure the granuals will be absorbed. Service was quick but had quality! Can’t wait to see him next month!
Constant, professional and so polite!!!
Bethany was friendly, professional, and courteous. Definitely a must she answered all my questions without hesitation making me feel confident in choosing Urbanex.
Fantastic customer service. Our Technician, Christian, is very thorough, listens carefully, explains everything and always follows through. We have had a couple other technicians in the past that were all excellent! Great company!
Bethany was knowledgeable, fast working, and friendly. Can't ask for much more than that
Service was great, explained everything that was being done.
John and Zack B were great. Professional and kind. Also shout out for Zach Warden. A great salesman. Earnest and informative. If the service performs as well as these men, you will have loyal customer for years.
Quality service for reasonable price
We always love when Urbanex comes and sprays. Since having this service, we have not had problems with any bugs coming in.
Blake was great!! We appreciate everything he did today.
Dakota with Urbanex went the extra mile when conducting the pest extermination this month. Was thoughtful and made sure to explain the service. Hope to get him each time I have service from Urbanex!
Excellent service as always. We highly recommend Urbanex .
Amazing personality and very friendly
Great job today with Connor taking care of our pests!! Love this company.
Horrible cancellation process. “Phone cut out” tactics used when calling their main customer service line to cancel. Highly advise against using this company.
We love our services and pest control technician. They help us when we need service and because of their fast response, we’ve managed to keep pests at bay and new issues from getting bad.
Ernest did a great job!
Ernest did an amazing job! I have never had a more thorough and careful experience than the one I had with Ernest. He was informative, helpful and treated all of my concerns! Ernest has excellent customer service is friendly and I would recommend him to anyone! If I could rate him 100 stars I would, thank you Ernest!
He was great explaining all of the services he did, completed work for areas of interest of concern, and suggested I reach out with any issues.
Great service all around. Earnest & Jess were our most recent service techs and they were very knowledgeable and personable.
My first time to use URBANEX. Good communication, showed up as scheduled, and friendly.
Christian with Urbanex just finished taking care of several huge yellow jacket nests for me. Great customer service. I would definitely recommend these guys
Great experience with the entire team that came out and knocked it out of the park. Thanks for all you did!
Very thorough and polite
Dan W came by the home and did a great job getting rid of all of the spiders and bugs. He was very informative as well.
Answered all questions we need to know. Was fast working and got job done. Was safe when applying the chemicals. I finally got to see a pest control company doing what needed to be to be done!! Thanks for serving will continue you stay in contact
Logan was great. He was professional and made sure that I understood everything that was done.
Logan Rocks Again Round 4 Sept 2025 Logan V The Wasp epic matchup Logan WINS !!!
Scotty was excellent. Very professional and he Addressed all my concerns. Thank you Scotty
Excellent job, and very complete explaining of service provided!
Herschel did a great job today and communicated he was here, all the treatments done to the property and where, as well as what precautions to take with my pets. Very professional, much appreciated!
Funny quick story I saw him doing my neighbor’s one day last week and he was spraying her house downnnnn and the bugs over here in my area are terrible and so I had to go back on my ring camera to get the name of the company he worked for and made my appointment off of what I seen and so happy he was sent out to do…
Great service today by Chance, Ashton, and Dan
Chance and Ashton were amazing and informative. They sprayed the entire inside and outside of our house and explained the entire process to us. I highly recommend Urbanex!
Herschel was very professional and efficient. He answered my questions and took care of the service...
Herschel was great!!
Herschel did a really thorough job on my home today. He was very helpful and a pleasure to work with!
Peter did an awesome job!! Highly recommend! Fast efficient and respectful!!
Ari, Tyler, Daniel and AK did an awesome job! Very personable and bubbly people! Showed up with headlamps because it was dark and still did an amazingly thorough job. Even went as far as to close the garage door after they were done. First service with them, but it seems like a great company!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 76 | $81–$144 |
| Hornet & wasp extermination | 76 | $81–$186 |
| Ant extermination | 65 | $86–$167 |
| Rodent extermination | 53 | $103–$323 |
| Flea & mite extermination | 26 | $125–$282 |
| Bug & insect extermination | 22 | $63–$128 |
| Cockroach extermination | 15 | $91–$246 |
| General pest inspection | 10 | $53–$116 |
