How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%95+13.4Replies to reviews 7%32+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREUrbanex Pest Control
White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 53 rodent control · 5.0★ from 2,657 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Urbanex Pest Control for 8 kinds of job.
Urbanex Pest Control for spider extermination
Clear ✕All 76 Google reviews tagged “Spider extermination” · showing 40
She is wonderful! Very kind and did a really great job! Went above and beyond to help us! Explain everything very clearly. Promote this young lady!!! Or pay her more. Businesses like yours need more people like Jessica!!!
Jerry and Logan
Dawson was FANTASTIC!! If I could give him 10 stars, I would!! He is very attentive, considerate, and friendly!! I LOVED having him be assigned as my house's exterminator! This guy was above and beyond awesome! Whoever is in charge of payroll within Urbanex, I highly recommend him for a raise! Or a promotion!…
Jessica did a great job!
Great Job Logan Did, made sure he answered any questions and checked me after he was finished with the service.
Zach N was great!
Dawson is the one! I didn’t have faith in the company as I’ve had bad experiences before with other companies but thanks to this guy? I don’t mind Urbanex hitting my account up unexpectedly like they did this last time even though it pissed me off at first 😂. I really can’t stress enough how great of a quality…
Christian was very personable. He was kind and thorough. He graciously answered all of our questions and explained each step of what he was doing. Looking forward to these bugs being GONE!!!
Very good
Hated to see him out there in heat, but he worked non stop and did a great job
This was my first time meeting Jorge in person and he was polite and friendly. He took care of my yard my interior I feel very confident in his abilities in servicing the property. He’s an excellent worker! Glad to have him as our technician.
Jessica is awesome! Love our service with them. We do not have to worry about a thing.
I used this company for 3 years. They came out every quarter and treated for pests. In between treatments I could call and get follow up treatments if needed. I found a new company that was cheaper. Tried to cancel before my next appointment and was told I would be charged either way. So I went ahead with the…
Appreciate that while I’m at work he communicated and was detailed about my needs. Worked with schedule needs!!
Zach with Urbanex did a great job with our pest treatment. He was kind, professional, and very knowledgeable. He took the time to explain everything clearly and made sure we felt taken care of. We really appreciated his service and would definitely recommend Urbanex to any neighbor in Springtown.
Always shows up when he says he will be here. He does a good job treating the perimeter of my house. He is very thorough.
Andre did his thing! He was informative about wasps nest and how to ensure the granuals will be absorbed. Service was quick but had quality! Can’t wait to see him next month!
Constant, professional and so polite!!!
Bethany was friendly, professional, and courteous. Definitely a must she answered all my questions without hesitation making me feel confident in choosing Urbanex.
Fantastic customer service. Our Technician, Christian, is very thorough, listens carefully, explains everything and always follows through. We have had a couple other technicians in the past that were all excellent! Great company!
Bethany was knowledgeable, fast working, and friendly. Can't ask for much more than that
John and Zack B were great. Professional and kind. Also shout out for Zach Warden. A great salesman. Earnest and informative. If the service performs as well as these men, you will have loyal customer for years.
Quality service for reasonable price
As always, Ms. Jessica is the very best! She is professional, courteous and available if I have questions. And she always calls before arrival, then arrives on time and checks in/out. She is a star employee!!
We always love when Urbanex comes and sprays. Since having this service, we have not had problems with any bugs coming in.
Blake was great!! We appreciate everything he did today.
Dakota with Urbanex went the extra mile when conducting the pest extermination this month. Was thoughtful and made sure to explain the service. Hope to get him each time I have service from Urbanex!
Amazing communication and very thorough
Excellent service as always. We highly recommend Urbanex .
Dakota was friendly, thorough, and professional.
Great job today with Connor taking care of our pests!! Love this company.
Horrible cancellation process. “Phone cut out” tactics used when calling their main customer service line to cancel. Highly advise against using this company.
We love our services and pest control technician. They help us when we need service and because of their fast response, we’ve managed to keep pests at bay and new issues from getting bad.
He was very friendly and took his time. Much Appreciated!!
Friendly good service by Aundrae
Chance was a great tech … professional and serviced my home and was very informative.
Ernest did an amazing job! I have never had a more thorough and careful experience than the one I had with Ernest. He was informative, helpful and treated all of my concerns! Ernest has excellent customer service is friendly and I would recommend him to anyone! If I could rate him 100 stars I would, thank you Ernest!
Earnest was very friendly and went above and beyond. Great service and very quick.
He was great explaining all of the services he did, completed work for areas of interest of concern, and suggested I reach out with any issues.
Great service all around. Earnest & Jess were our most recent service techs and they were very knowledgeable and personable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 76 | $81–$144 |
| Hornet & wasp extermination | 76 | $81–$186 |
| Ant extermination | 65 | $86–$167 |
| Rodent extermination | 53 | $103–$323 |
| Flea & mite extermination | 26 | $125–$282 |
| Bug & insect extermination | 22 | $63–$128 |
| Cockroach extermination | 15 | $91–$246 |
| General pest inspection | 10 | $53–$116 |
