Urgent Glass DFW

Glass & mirror shop · Fort Worth, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 10 glass & shower door dealersPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 43 Google reviews · 14 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Urgent Glass DFW at a glance

Google reviewers rate Urgent Glass DFW five stars based on forty-three reviews, with the owner not responding to any feedback. Customers frequently cite same-day or early morning availability, competitive pricing compared to other quotes, and professional communication as key benefits. Services mentioned include windshield replacements, board-ups, and residential glass repairs, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 43 reviews (100% five-star).
  • Reviews on this page: 43 Google reviews (43 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Glass & Shower Door Dealer serving Fort Worth, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other glass & shower door dealers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 97 (median 88)Value: 100 (median 100)Momentum: 100 (median 100)
Urgent Glass DFWGlass & Shower Door Dealers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urgent Glass DFW: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urgent Glass DFW: 97/100 on this factor. Category median: 88.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 90.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urgent Glass DFW: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urgent Glass DFW: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 68.–
–

Bar = this company · dark tick = category median.

Star ratings

43 Google reviews we collected

  • 5 stars43100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 43 written reviews

  • Praise106100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price764%
  • Reasonable436%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3331%
  • Quality & results2423%
  • Would recommend1615%
  • Price & value1312%
  • Staff & attitude1110%
  • Honesty & trust55%
  • Communication44%

What customers talk about

We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The best prices I’ve found with a quick and clean job that puts your mind at ease knowing it’s being done right.”
  • “they came and border up my door and had it fixed everything done in a couple hours”
  • “While the service isn’t 24/7, the prompt morning support made a huge difference, and I would definitely recommend him to anyone needing reliable window repair.”
  • “Great customer service, great price, and the windshield replacement work was done well.”
  • “If you're in the Dallas county, I would definitely give them a call if you're looking for something done professionally and with a FAST turnaround!”
  • “Great service, fast, reliable and more affordable than other quotes fixed a damaged windshield with ease would definitely recommend”
  • “I did have to put a down payment towards the work, however, he explained it was towards getting the replacement window and was able to send me an invo…”

People customers mention

  • Flores 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Urgent Glass DFW for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

DaisyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

100% recommend this company. they came and border up my door and had it fixed everything done in a couple hours Very professional people

Customer photo from Daisy's review
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional with great customer service. The best prices I’ve found with a quick and clean job that puts your mind at ease knowing it’s being done right.

Great priceWindow repair
TexasVaporBabeLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got to me Fast! Great work! Came out early early morning. Did an amazing job with board up and price was lower than other quotes. Exceptional service!

Great priceWindow boardupGlass installation
RickLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service, great price, and the windshield replacement work was done well.

Drina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience! Came out to my job same day I called, fixed my windshield chip quickly, and the repair looks great. Fast, convenient, and professional service. I’d definitely recommend!

Reasonable priceAuto glass repair
ElizabethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My windshield was cracked so I called several places to get some quotes for replacing it and Urgent Glass had the best price. They were able to come to me since I was located locally. They also happened to have availability same day and got it done! Took like 45 min after they arrived and the glass looks great! They…

Great priceAuto glass repair

Photos

Customer reviews

5.0 ★★★★★ 43 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Daisy GomezLocal Guide · 27 reviewsTotal number of Google reviews Daisy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% recommend this company. they came and border up my door and had it fixed everything done in a couple hours Very professional people

Aidan Flores1 reviewTotal number of Google reviews Aidan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really good work and a respectful man

  • Price assessment: Great price
Kevin Johnson3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional with great customer service. The best prices I’ve found with a quick and clean job that puts your mind at ease knowing it’s being done right.

  • Price assessment: Great price
  • Services: Window repair
TexasVaporBabeLocal Guide · 114 reviewsTotal number of Google reviews TexasVaporBabe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got to me Fast! Great work! Came out early early morning. Did an amazing job with board up and price was lower than other quotes. Exceptional service!

  • Price assessment: Great price
  • Services: Window boardup, Glass installation
Rick SLocal Guide · 176 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service, great price, and the windshield replacement work was done well.

Drina Martinez1 reviewTotal number of Google reviews Drina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Came out to my job same day I called, fixed my windshield chip quickly, and the repair looks great. Fast, convenient, and professional service. I’d definitely recommend!

  • Price assessment: Reasonable price
  • Services: Auto glass repair
Indigo ReviewsLocal Guide · 55 reviewsTotal number of Google reviews Indigo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a FAST and excellent job on replacing my french door window pane in the back. I rock clipped it when doing yard work and I needed it fixed ASAP. I called around 6pm and spoke with the owner, and then sent him a picture of the door and he was able to give me the cost then and there (which was a lot cheaper than the big companies and faster to come out). I did have to put a down payment towards the work, however, he explained it was towards getting the replacement window and was able to send me an invoice with all of their business information, etc. and through a legit source from Zelle that i had more confidence in. The next morning at 7:30am, he called me to make sure everything was still good and came out and replaced it within about an hour of time. If you're in the Dallas county, I would definitely give them a call if you're looking for something done professionally and with a FAST turnaround!

  • Price assessment: Great price
  • Services: Window installation, General repairs & maintenance, Glass installation, Window repair
Elizabeth HolleyLocal Guide · 19 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My windshield was cracked so I called several places to get some quotes for replacing it and Urgent Glass had the best price. They were able to come to me since I was located locally. They also happened to have availability same day and got it done! Took like 45 min after they arrived and the glass looks great! They were kind and knowledgeable. I am happy with my choice and would use them again should I need a new windshield again!

  • Price assessment: Great price
  • Services: Auto glass repair
Bryce Brown8 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service. Shattered a window late Saturday night and it was fixed by Monday morning. Called to get estimate and he had me taken care of within 2 minutes. Highly recommend!

  • Services: Window installation
Amber11 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service at a reasonable price.Thank you Mr.Flores!

Urgent Glass DFW on Google Maps →

Business details