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USA Health Center for Women's Health West Mobile

Medical group · Mobile, AL · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%93+26.3Replies to reviews 8%27+2.2Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 30 wellness centersPosition by Experts Score among all companies we track in this category. · better than 31%
5.0 ★★★★★ 194 Google reviews · 2 photos
98%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

USA Health Center for Women's Health West Mobile at a glance

Google reviewers rate this medical group five stars based on 194 reviews, highlighting the professional and attentive care provided by doctors and nurse practitioners. Patients frequently mention feeling comfortable, unjudged, and well-informed during appointments, with staff noted for their kindness and thorough explanations of medical procedures. The primary criticism involves a scheduling error that resulted in a patient waiting until closing time without being seen, despite having a confirmed appointment.

  • Google rating: 5.0 out of 5 from 194 reviews (98% five-star).
  • Reviews on this page: 194 Google reviews (96 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Wellness Center serving Mobile, Alabama.

Data from Google, last updated November 1, 2026.

Score profile vs other wellness centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction95Reliability93Craft & service–Value–Momentum100Replies to reviews27Satisfaction: 95 (median 95)Reliability: 93 (median 92)Momentum: 100 (median 100)Replies to reviews: 27 (median 81)
This companyWellness Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.USA Health Center for Women's Health West Mobile: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.USA Health Center for Women's Health West Mobile: 93/100 on this factor. Category median: 92.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.USA Health Center for Women's Health West Mobile: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.USA Health Center for Women's Health West Mobile: 27/100 on this factor. Category median: 81.D
27

Bar = this company · dark tick = category median.

Star ratings

194 Google reviews we collected

  • 5 stars19098%
  • 4 stars21%
  • 3 stars00%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 96 written reviews

  • Praise11198%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5347%
  • Would recommend2018%
  • Communication1816%
  • Quality & results1513%
  • Honesty & trust44%
  • Speed & response33%

What customers talk about

We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sherman and his personal staff is amazing and professional”
  • “If you’re looking for a new doctor I would definitely recommend.”
  • “Mosley-Johnson, she listened to all of my concerns and gave me great feedback.”
  • “Very thorough, down-to-earth, comfortable to talk to, and has a beautiful spirit!”
  • “She made me feel comfortable and genuinely cared for.”
  • “Dr Fesenmeier was efficient and I felt I could ask questions if I needed to.”

People customers mention

  • Williams 18 reviews
  • Sherman 7 reviews
  • Wilson 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Omggg This Dr.Sherman is outstanding his nurse is amazing my 1st time and now they will be a lifetime doctor!The entire staff is incredible!But Dr. Sherman and his personal staff is amazing and professional

Kingdom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mrs Mosley go above and beyond to help her patients. She makes me feel comfortable and positive about the various she is given. Mrs Mosley is very skilled at her job on finding resolution to help with my situation. Patient kind and very thoughtful. I would recommend her services to everyone. God bless you Mrs Mosley. Your a earth angel from heaven.

LakiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was my first visit with Dr. Mosley-Johnson, she listened to all of my concerns and gave me great feedback.

Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never had an OBGYN that made me feel as comfortable as Dr. Williams. She was so personal and extremely nice and attentive to my issues. I did not feel rushed and she took her time explaining everything. If you’re looking for a new doctor I would definitely recommend.

Skipper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amber was very professional and personable. Dr Fesenmeier was efficient and I felt I could ask questions if I needed to.

Monique11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Practitioner Nurse Danielle was extremely patient and knowledgeable. She answered all my concerns with great grace and intelligence. I will definitely recommend her to anyone looking for a female nurse practitioner in women's health.

Photos

Customer reviews

5.0 ★★★★★ 194 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ashley Davis10 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omggg This Dr.Sherman is outstanding his nurse is amazing my 1st time and now they will be a lifetime doctor!The entire staff is incredible!But Dr. Sherman and his personal staff is amazing and professional

Kingdom Woman1 reviewTotal number of Google reviews Kingdom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mrs Mosley go above and beyond to help her patients. She makes me feel comfortable and positive about the various she is given. Mrs Mosley is very skilled at her job on finding resolution to help with my situation. Patient kind and very thoughtful. I would recommend her services to everyone. God bless you Mrs Mosley. Your a earth angel from heaven.

Lakia KeyLocal Guide · 25 reviewsTotal number of Google reviews Lakia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first visit with Dr. Mosley-Johnson, she listened to all of my concerns and gave me great feedback.

Peppi L. Wagner1 reviewTotal number of Google reviews Peppi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great appointment today with Brittany Wilson NP

Tawanna Davis5 reviewsTotal number of Google reviews Tawanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love it everyone was very nice

Lori King4 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have never had an OBGYN that made me feel as comfortable as Dr. Williams. She was so personal and extremely nice and attentive to my issues. I did not feel rushed and she took her time explaining everything. If you’re looking for a new doctor I would definitely recommend.

Kakai AishaLocal Guide · 20 reviewsTotal number of Google reviews Kakai has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was my first ultrasound and I loved how they cared about me . ❤️

Skipper Lee1 reviewTotal number of Google reviews Skipper has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amber was very professional and personable. Dr Fesenmeier was efficient and I felt I could ask questions if I needed to.

Monique Grant11 reviewsTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Practitioner Nurse Danielle was extremely patient and knowledgeable. She answered all my concerns with great grace and intelligence. I will definitely recommend her to anyone looking for a female nurse practitioner in women's health.

Savannah GrahamLocal Guide · 25 reviewsTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She was very kind to us and helped us understand everything we were told.

USA Health Center for Women's Health West Mobile on Google Maps →

Business details