Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate USA Marine 4.8 out of 5 based on 179 reviews, with the owner responding to 92% of them. Customers frequently praise the shop for punctual turnaround times, clear communication, fair pricing, and knowledgeable service for repairs, storage, and equipment upgrades. Recurring criticisms include increased storage costs, a 10% late payment fee, and instances of boat damage or poor customer service during in-store visits.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
179 Google reviews we collected
Phrases our text analysis found in 148 written reviews
How often each topic comes up in the written reviews
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bob is extremely helpful, courtesy and knowledgeable.”
“…selling HappyOurs pontoon boat to a friend and let him know about the great service that USA Marine has performed over the last 10 years.…”
“Horrible service”
“We have used USA Marine for se real years (storage, maintenance, equipment upgrades) and they are very efficient, friendly and reliable to get the job done!”
“It is a work boat so any hiccup can really slow us down.”
“The staff took their time to explain the issue, Highly recommend them for service, We have been using them for years.”
“Very fair pricing, explain stuff well, and great service.”
“While nothing boat related is inexpensive - their rated are extremely fair.”
“Another marina told me I needed expensive lower unit seals, but the team here was honest and found that wasn't the issue at all.”
praise complaint · found by our text analysis, Google review wording unchanged.
My experience with the service department was second to none! Bob is extremely helpful, courtesy and knowledgeable.
We have used USA Marine for se real years (storage, maintenance, equipment upgrades) and they are very efficient, friendly and reliable to get the job done!!! 9/23/2026 update - We are selling HappyOurs pontoon boat to a friend and let him know about the great service that USA Marine has performed over the last 10…
Have a 2001 bass tracker 175 with a 40 hp four stroke and was running a little sluggish when you gave it gas it would start to die. I’m a pretty handy guy work on my own cars kind of a jack of all trades and I took the carburetors apart, ultrasonic them twice to try to get this thing running right I got it to run…
I have stored and serviced my ‘81 mastercraft here, they are very helpful and quick to fix the issues and get the boat back to me!
I recently went to with USA Marine for a client of mine. I appreciated the professionalism, time management and quality of the work provided. They were able to fit me into my my schedule with the time constraints I had, and the finished product was impressive not only by myself but by the client I needed it for. I would highly recommend USA Marine..
Best marine service I’ve worked with. Very fair pricing, explain stuff well, and great service. Excellent communication as well.
4.8 ★★★★★ 179 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My experience with the service department was second to none! Bob is extremely helpful, courtesy and knowledgeable.
Thank you for the ⭐️⭐️⭐️⭐️⭐️ review David! Glad we could help you out!
We have used USA Marine for se real years (storage, maintenance, equipment upgrades) and they are very efficient, friendly and reliable to get the job done!!! 9/23/2026 update - We are selling HappyOurs pontoon boat to a friend and let him know about the great service that USA Marine has performed over the last 10 years. Our friend has seen the results of the annuial maintenance and will continue to use USA Marine going forward. Great job Bob and the whole service crew !!!
Thank you for the review George! We hope you have another enjoyable season on the water!!!
Have a 2001 bass tracker 175 with a 40 hp four stroke and was running a little sluggish when you gave it gas it would start to die. I’m a pretty handy guy work on my own cars kind of a jack of all trades and I took the carburetors apart, ultrasonic them twice to try to get this thing running right I got it to run better but just not how it should run so I brought it to US Marine and they had the boat for a couple weeks trying to figure it out themselves, and they too cleaned out the carburetors and they were able to find a vacuum leak on the manifold and after fixing that I took it out in the water this past weekend and the boat ran great so they did an excellent job. They specialize in this stuff and they’re good at what they do. definitely five stars in my opinion
Thank you for the 5 star review Timothy! Have a great season on the water!
I have stored and serviced my ‘81 mastercraft here, they are very helpful and quick to fix the issues and get the boat back to me!
Thank you for the 5 star review Mike!!! We appreciate your continued business and have a great season on the water!
I recently went to with USA Marine for a client of mine. I appreciated the professionalism, time management and quality of the work provided. They were able to fit me into my my schedule with the time constraints I had, and the finished product was impressive not only by myself but by the client I needed it for. I would highly recommend USA Marine..
Thank you for the 5 star review Gregory! Glad we were able to get your clients boat squared away!
Best marine service I’ve worked with. Very fair pricing, explain stuff well, and great service. Excellent communication as well.
Thank you for the 5 star review Garth! We hope you have a great season on the water!
USA Marine did a fantastic job repairing my bass boat. They worked well with my insurance company and myself. They had the boat completed in 5 days and I am back to fishing 🎣 thank you USA Marine
Thank you for the 5 star review AB! I am glad you choose USA Marine to get your bass boat back on the water fast! Have a great season!
Great customer service
Thank you for the review Jeanne! Have a great time on the water!
Very reliable. Worry-free service. I haven’t compared prices so I can’t comment on that. I’m happy with USA Marine and have confidence that they are taking good care of my boat and motor when in storage. They keep their commitments on pickup and delivery or advise in advance if a schedule has to be changed.
Thank you for the review Sandra! We appreciate your trust in having USA Marine Inc to take care of your South Bay pontoon boat! Have another great season!
Highly recommend USA Marine! I brought my '03 Pro-Line in for service and was blown away by the turnaround. I expected a two-week wait, but they had me ready in just two days. Another marina told me I needed expensive lower unit seals, but the team here was honest and found that wasn't the issue at all. They changed my water pump, gave it a tune-up, and replaced my live well hose and secondary water separator housing mount. They broke down every detail for me and made me feel completely confident in the safety of my boat. Truly impressed with their honesty and speed!"
Thank you for the review Ricky! I am glad you choose USA Marine Inc to get your Pro-Line repaired and back on the water! Have a great season!
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
