How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty98−0.2Momentum penalty67−3.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUSA Pro-Vac
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 1,754 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired USA Pro-Vac for 8 kinds of job.
USA Pro-Vac for cleaning
Clear ✕All 152 Google reviews tagged “Cleaning” · showing 60
Good service for cleaning all duct and chimney. Took 1.25 hours overall. Technicians are clam, informative, professional.
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
Very knowledgeable technicians that explain the problems and solutions. They walk through every step of the way
I am very satisfied with USA Pro-Vac. They were able to schedule my neighbor and I on the same day for a discounted price. The technicians were great! They were very thorough with explaining each part of the process and letting me know any concerns they may have had. They did not try to peer pressure me into adding…
Leo was very helpful, kind, and efficient! We will absolutely be calling USA pro vac for maintenance again.
While the team arrived on time and clearly explained the initial process, I am rating my experience two stars due to the conduct of one of the technicians. After my wife declined one of his diagnosis, the technician’s demeanor changed significantly. He became dismissive, stating that he would no longer speak and…
Leo and his colleague were extremely knowledgeable, efficient, and helped us understand the condition of our duct work and how we can improve air quality. They were very professional, took their time and did a phenomenal job! Highly recommend USA Pro-Vac as well as highly recommend getting your ducts cleaned if you haven’t!
We did the duct cleaning and sanitizing. Technician was very knowledgeable he checked all filters including the humidifier that was missed for years. Walked us through was he was doing and price was very good for the service.
Technicians were very professional and courteous. I highly recommend!
Excellent services ! 100% recommended. Excellent air duct cleaning service! The technicians were very professional, friendly, and provided a clear explanation of the entire process. The job was done perfectly, and the air quality improvement is noticeable. Highly recommended!
Great service! Explained the entire process upon arrival, answered all of our questions and did a thorough job. Our vents and ducts were very dirty! They cleaned them fully! The house smells so fresh. Also their knowledge of the entire HVAC system was so helpful as they pointed out a few tips to maintain it. Absolutely will use them again.
Great team, explained everything, offered knowledgeable options!
Technicians were very knowledgeable, thorough and professional. I would definitely recommend to anyone in need of HVAC cleaning
USA Pro Vac techs are very very professional & knowledgeful. They did a fantastic job explaining the duct cleaning process and did a even better job cleaning. Inspected our ENTIRE system and made sure everythinf was running properly. A++ rating highly recommend
Great value and quick service! Technicians were great and incredibly thorough. Would highly recommend!
We are repeat customers and very happy with the service and suggestions provided. We can always count on them for a thorough and friendly job.
Very nice and knowledgeable, service was fast but thorough.
Great work both of the technician were very nice and answer all the questions. Hardly recommend
This company is great! Got a $100 coupon off! Bought a new house and they came right away. Would highly recommend!!
My experience was great. Technician explained everything and walk me through the process. Very nice and polite.
Everything was explaining so good, service was great.
Technician, very informative, good quality work, highly recommend it
Technicians are very professional, on time and explained everything before starting the services, very knowledgeable definitely recommend
So helpful and wonderful! Would suggest! Showed up on time too.
Wonderful service. Highly recommended
Great service! Would recommend.
Very informative technician and helpful.
The technician estimated a 10-12 arrival and showed up right at 10, with proper advance notice. He was very kind and welcoming and explained the process in great detail.
Very informative
They were very informative and caring.
All services were completed as expected and explained if we had any questions. They arrived & finished in a timely manner. They finished with a free sanitation after the service was completed.
Responsive, polite, explained everything excellently. Will use again and highly recommend.
They were good.Came on time and explained everything in details .
Thy were vey professional.and explained everything very well.
Explained everything in detail. Would recommend to everyone!
Technician was outstanding
The technician was so professional and helpful! Thank you so much for cleaning
SO professional and the technician was so good to work with! He took the time to explain everything to me and was very thorough!
Professional and great service
The guys showed up on time and explained everything In detail and they did a great job and they were professional
They made no mess and were very kind hard workers!
The workers should up on time and explained everything they were doing.
They worked at very timely manner and were very professional!
Kind and communicative technician.
Great service. The technicians were nice and explained everything about the process. Very satisfied with the services and the prices. I highly recommended.
I loved the service, very professional. Technicians came in time, explained everything in details and gave me good advices. Great service, I highly recommended.
Technicians were on time, professional, knowledgeable, and very helpful getting our new house cleaned up to move in. They offered a disinfectant to kill mold or germs in the ducts which we needed because of allergies. Would definitely recommend.
Very good experience, technicians were very kind, respectful and professional.
Great Experience, cleaned air ducts for the first time for a 70 year old house and explained the whole process. Friendly and professional, would recommend.
Very thorough, nice, good quality people, on time, and good work.
Very pleasant staff, explained everything in detail. Excellent work.
Great service by technicians. They took their time to explain everything and make sure it was done right
Showed up on time as promised and was diligently explaining the process throughout
They did great job.
They come on-time and they did great job
Excellent professional service. Very informative team willing to answer all my questions.
Technician was professional on time. Explain everything highly recommended this company.
Very professional. They explained everything in detail. Job was performed in perfect way!
The cleaning was done very excellent and it felt clean in the house
The customer service was great and he was very nice.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 197 | $478–$742 |
| Cleaning | 152 | $99–$554 |
| HVAC system maintenance | 63 | $54–$581 |
| HVAC duct & vent repair | 35 | $276–$771 |
| Heating system maintenance | 32 | $37–$219 |
| HVAC duct & vent installation | 17 | — |
| A/C system maintenance | 16 | $26–$251 |
| Ductless heating & A/C services | 14 | $57–$1.1k |
