How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty98−0.2Momentum penalty67−3.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUSA Pro-Vac
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 1,754 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired USA Pro-Vac for 8 kinds of job.
USA Pro-Vac for cleaning
Clear ✕All 152 Google reviews tagged “Cleaning” · showing 140
Good service for cleaning all duct and chimney. Took 1.25 hours overall. Technicians are clam, informative, professional.
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
Very knowledgeable technicians that explain the problems and solutions. They walk through every step of the way
I am very satisfied with USA Pro-Vac. They were able to schedule my neighbor and I on the same day for a discounted price. The technicians were great! They were very thorough with explaining each part of the process and letting me know any concerns they may have had. They did not try to peer pressure me into adding…
Leo was very helpful, kind, and efficient! We will absolutely be calling USA pro vac for maintenance again.
While the team arrived on time and clearly explained the initial process, I am rating my experience two stars due to the conduct of one of the technicians. After my wife declined one of his diagnosis, the technician’s demeanor changed significantly. He became dismissive, stating that he would no longer speak and…
Leo and his colleague were extremely knowledgeable, efficient, and helped us understand the condition of our duct work and how we can improve air quality. They were very professional, took their time and did a phenomenal job! Highly recommend USA Pro-Vac as well as highly recommend getting your ducts cleaned if you haven’t!
We did the duct cleaning and sanitizing. Technician was very knowledgeable he checked all filters including the humidifier that was missed for years. Walked us through was he was doing and price was very good for the service.
Technicians were very professional and courteous. I highly recommend!
Excellent services ! 100% recommended. Excellent air duct cleaning service! The technicians were very professional, friendly, and provided a clear explanation of the entire process. The job was done perfectly, and the air quality improvement is noticeable. Highly recommended!
Great service! Explained the entire process upon arrival, answered all of our questions and did a thorough job. Our vents and ducts were very dirty! They cleaned them fully! The house smells so fresh. Also their knowledge of the entire HVAC system was so helpful as they pointed out a few tips to maintain it. Absolutely will use them again.
Great team, explained everything, offered knowledgeable options!
Technicians were very knowledgeable, thorough and professional. I would definitely recommend to anyone in need of HVAC cleaning
USA Pro Vac techs are very very professional & knowledgeful. They did a fantastic job explaining the duct cleaning process and did a even better job cleaning. Inspected our ENTIRE system and made sure everythinf was running properly. A++ rating highly recommend
Great value and quick service! Technicians were great and incredibly thorough. Would highly recommend!
We are repeat customers and very happy with the service and suggestions provided. We can always count on them for a thorough and friendly job.
Very nice and knowledgeable, service was fast but thorough.
Great work both of the technician were very nice and answer all the questions. Hardly recommend
This company is great! Got a $100 coupon off! Bought a new house and they came right away. Would highly recommend!!
My experience was great. Technician explained everything and walk me through the process. Very nice and polite.
Everything was explaining so good, service was great.
Technician, very informative, good quality work, highly recommend it
Technicians are very professional, on time and explained everything before starting the services, very knowledgeable definitely recommend
So helpful and wonderful! Would suggest! Showed up on time too.
Wonderful service. Highly recommended
Great service! Would recommend.
Very informative technician and helpful.
The technician estimated a 10-12 arrival and showed up right at 10, with proper advance notice. He was very kind and welcoming and explained the process in great detail.
Very informative
They were very informative and caring.
All services were completed as expected and explained if we had any questions. They arrived & finished in a timely manner. They finished with a free sanitation after the service was completed.
Responsive, polite, explained everything excellently. Will use again and highly recommend.
They were good.Came on time and explained everything in details .
Thy were vey professional.and explained everything very well.
Explained everything in detail. Would recommend to everyone!
Technician was outstanding
The technician was so professional and helpful! Thank you so much for cleaning
SO professional and the technician was so good to work with! He took the time to explain everything to me and was very thorough!
Professional and great service
The guys showed up on time and explained everything In detail and they did a great job and they were professional
They made no mess and were very kind hard workers!
The workers should up on time and explained everything they were doing.
They worked at very timely manner and were very professional!
Kind and communicative technician.
Great service. The technicians were nice and explained everything about the process. Very satisfied with the services and the prices. I highly recommended.
I loved the service, very professional. Technicians came in time, explained everything in details and gave me good advices. Great service, I highly recommended.
Technicians were on time, professional, knowledgeable, and very helpful getting our new house cleaned up to move in. They offered a disinfectant to kill mold or germs in the ducts which we needed because of allergies. Would definitely recommend.
Very good experience, technicians were very kind, respectful and professional.
Great Experience, cleaned air ducts for the first time for a 70 year old house and explained the whole process. Friendly and professional, would recommend.
Very thorough, nice, good quality people, on time, and good work.
Very pleasant staff, explained everything in detail. Excellent work.
Great service by technicians. They took their time to explain everything and make sure it was done right
Showed up on time as promised and was diligently explaining the process throughout
They did great job.
They come on-time and they did great job
Excellent professional service. Very informative team willing to answer all my questions.
Technician was professional on time. Explain everything highly recommended this company.
Very professional. They explained everything in detail. Job was performed in perfect way!
The cleaning was done very excellent and it felt clean in the house
The customer service was great and he was very nice.
our air quality is light years better than it was before, will definitely use them again
Great work ! Thank you !
The technician was on time and very professional. Highly recommend their service!
Service was explained to me by the technician and they showed me the results of the service…amazing! GREAT JOB USA PRO VAC
Very knowledgeable, professional and timely! Will use again!
Showed up at the time they said, excellent service, was very helpful and answered any questions and concerns we’ve had!
On time very professional and gave great advice
This company was fantastic. Timely, efficient, and very helpful. Highly recommend!
Technician was great. Explained everything in full detail. I always use this company.
Very good service explain highly recommend it Very happy
Service was great and professional. The two techs that were here helped explained everything and recommended what I needed and didn’t need. Would use again.
They did a very good job! Very timely and professional.
On time service and very professional
Very professional and accommodated me with a really short time frame i had available. Explained everything in great detail to make sure i understood before he started service.
Extremely professional, efficient and helpful! Highly recommend.
The technicians did a great job, would definitely recommend them.
The tech and grew were wonderful on time, explained everything to me and cleaned up before they left I recommend them high and look forward to using them in the future
Wonderful great crew would definitely recommend.
Every service was professional and good.
Very good service highly recommend it friends and family
Very good and professional service. Leo knows in and out and recommends you what is needed.
Good explanation well done, will recommend to friends
Friendly, informative, punctual, overall great experience
Professional guys, worth working with
Extremely helpful and explained the process. On time and professional service
Very professional and prompt!
Our technician was very prompt, friendly, and knowledgeable. He took the time to teach us a few things, gave us a few pointers, and overall was a kind person to us. We are first time home-buyers and honestly will use USA Pro-Vac again. I highly recommend this company and all of their technicians.
USA pro-vac was amazing! They were on time, fast, and really nice! Would recommend to anyone and will use their services again.
Great experience, very good cleaning and very professional.
Great service, showed up on time. Great communication and explanations.
Awesome! Was on time and explained everything in detail.
Excellent. Wonderful communication during each step of the process. Would use again!
Fast service. Showed up on time . Very generous people.
Very good job
good Service. They were on time and very professional
Very pleased with this service!
Great service!
Very timely and professional. Educated me throughout the process. Will highly recommend this company and use them again.
Amazing job! Extremely happy with everything!!!!
The technician showed up and was very professional and one-time. He walked us through everything they were doing and gave us great information about his services and advice on how to better our system. Definitely was a great experience!
Leo was fantastic and walked us through every step. He's very professional and seems very honest too.
GREAT CUSTOMER SERVICES AND ON TIME! Very friendly, clean and great advice on future services. Thank you USA Pro-vac!
Very professional. Good explanation of service.
They did a very great job! We’re very informative!
Team did fantastic throughout the whole process. They turned up on time and were very professional with all the packing of our personal belongings, taking care not to damage anything.I will totally recommend them to anyone as they made the whole process stress free and they were extremely competitive in their price.
They did extremely job to cleaning entire house and we are happy with them. We recommend this.
Great Serivce! Leo explains everything great and was prompt and on time!
Amazing service. The two techs were super nice
Very professional! Great work and explained everything that was necessary. Highly recommend!
Very thorough in their explanation throughout whole process.
Staff was extremely professional and did an excellent job.
Great service explained everything to the T on time very professional an respectful definitely recommend them to anyone
Our appointment was scheduled between 12 and 2pm, and they came 30min early. They were very polite and professional, making sure to talk me through everything they wanted to do and how long it would take. They were very thorough and efficient. I would definitely work with this company again in the future.
Extremely thorough and professional. Above and beyond getting the job done and letting us know the status of our equipment.
Very good job and very nice technicians
Showed up right on time and did a great job!
They were extremely professional. Excellent value and service.
Great communication and informative while cleaning system. The guys were great and very professional.
Great work, on time, satisfied!
Very professional service and highly recommend!
Very professional. They walked us through all the steps they were taking to help us understand and verify their work. I would use them again.
Very professional. Explained everything as they went. Very satisfied!
They were very timely and they were very through with their explanations of the process. Very good service!
They were a little early and explained everything very well. The service was fast and very efficient. They clearly knew their job well. This is a 40 year old house and they had to do a lot of cleaning. All in all an excellent service.
Service was superb they were very professional and on time
technician was on time very prompt explaining every detail service showed me how to get better air quality throughout the house he showed me how he cleaned the vent system explain every aspect of what he was doing
Service is nice and efficiency.
Both gentlemen were extremely thorough, kind, professional and knowledgeable! They got the job done quick and provided me with a lot of useful information. I would definitely use them for future services and recommend them to others.
I was very kucky to find this company! The technician was amazing at what he did. He really understood the system and gave me quite a few recommendations. If your are looking for AC and Heating help this company is definetly your go to.
Fantastic service, explained service really well. Great pricing.
Wonder job and great prices and better workers
Very professional, cleaned the air ducts thoroughly and explained the entire process as it went on. Highly recommend!
Yuri did an awesome job, really thorough explanation of the process and the results of the cleaning. I will definitely be using them again.
The techniciasn were on time and very professional. They helped clean the the air ducts and explained exactly what they were doing, and how to properly care for my hvac system. I would recommend them to anyone looking for air duct cleaning services.
Showed up on time, very professional, great service and explained the process
Scheduled an appointment with USA Pro Vac to get my dryer vent cleaned out. Leo came out right on time, walked me through the process and made excellent recommendations on what we can do to prevent animals from making nests inside the vent. He was very friendly and personable as well. We had him install a more…
Awesome job!!! The technician was very knowledgeable, friendly and clean! Definitely recommend!!
Very nice people. Got here on time. Did their job well and I am satisfied.
Very good and efficient. Very nice people. Recommend it
Very good and efficient. People who came are very nice. Recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 197 | $478–$742 |
| Cleaning | 152 | $99–$554 |
| HVAC system maintenance | 63 | $54–$581 |
| HVAC duct & vent repair | 35 | $276–$771 |
| Heating system maintenance | 32 | $37–$219 |
| HVAC duct & vent installation | 17 | — |
| A/C system maintenance | 16 | $26–$251 |
| Ductless heating & A/C services | 14 | $57–$1.1k |
