How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty98−0.2Momentum penalty67−3.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREUSA Pro-Vac
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 1,754 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired USA Pro-Vac for 8 kinds of job.
USA Pro-Vac for HVAC duct & vent cleaning
Clear ✕All 198 Google reviews tagged “HVAC duct & vent cleaning” · showing 80
Very informative and good quality work!
The technicians were excellent! They arrived right on time, were professional and courteous, and got right to work. I really appreciated them being punctual and respectful of my time. They did a great job and I would definitely recommend this company!
I had a great experience with this company! The technicians were professional, friendly, and did a great job. They took the time to explain what they were doing, were respectful of my home, and made sure everything was cleaned up when they were finished. I really appreciated how thorough and efficient they were. I…
Very nice work!
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
The crew was very helpful and explained the full process. Would not recommend them enough! Everything came out exactly how I wanted and all my questions were answer!
Very knowledgeable technicians that explain the problems and solutions. They walk through every step of the way
Knowledgeable. Accommodating. Helpful. Willing to answer questions and offer tips. Quick process.
The technicians were very nice and informative 10/10 recommend!
I am very satisfied with USA Pro-Vac. They were able to schedule my neighbor and I on the same day for a discounted price. The technicians were great! They were very thorough with explaining each part of the process and letting me know any concerns they may have had. They did not try to peer pressure me into adding…
Technicians were great. They were very helpful and answered any questions I had. Definitely recommend to anyone looking for duct and dryer vent cleaning!
This team of two was super helpful and answered all our questions. Very reasonable price and was able to make it out on short notice! They gave us a lot of valuable extra info and tips too. Thanks again!
Excellent service and communication. Explained the whole process and offered suggestions on keeping our home systems running efficiently.
Leo and his colleague were extremely knowledgeable, efficient, and helped us understand the condition of our duct work and how we can improve air quality. They were very professional, took their time and did a phenomenal job! Highly recommend USA Pro-Vac as well as highly recommend getting your ducts cleaned if you haven’t!
Service was great. They pulled so much dust, pet hair and other crap out of the ducts of our home we bought. Very professional and nice to deal with. They also did a bundle and cleaned our dryer vent too.
Bravo shqiptar!! Shume faleminers👌🏼
Technicians were very professional and courteous. I highly recommend!
I was thoroughly impressed with the exceptional cleaning service they provided for our home system. Their professionalism, efficiency, and comprehensive explanations of their actions were commendable.
TLDR: Great service, great pricing and very informative and kind technicians. They called ahead of time to let us know when they will arrive, they arrived on time (which is exactly in the time range that we've scheduled). They explained the process and pricing at the beginning, and then walked us through everything…
Very friendly and informative
Both the technicians were very informative and explained the whole process before cleaning. They also shared a lot of information about the timely cleaning and preventive measures. Answered all our questions. I really appreciate their service and we are definitely calling them back for our next one. Thank you very…
Service was wonderful, admittedly it’s been years since I had my Ductwork cleaned, Leo was wonderful and explained everything in detail. Also, I had my dryer cleaned. Amazing how much junk came out of The vent. Was well worth the price I paid and more competitive than other companies that I looked into. Definitely highly recommend! Great job.
Everything was great! I’m very satisfied with the cleaning — everything was done well and professionally
Excellent services ! 100% recommended. Excellent air duct cleaning service! The technicians were very professional, friendly, and provided a clear explanation of the entire process. The job was done perfectly, and the air quality improvement is noticeable. Highly recommended!
Great service! The team was on time, very professional and did a thorough job cleaning and disinfecting our vents.
Technicians were very knowledgeable, thorough and professional. I would definitely recommend to anyone in need of HVAC cleaning
Great value and quick service! Technicians were great and incredibly thorough. Would highly recommend!
I chose this company based on all the 5-star reviews, but my experience was very disappointing. The technician called to move my appointment earlier due to a cancellation, which was fine. However, when he arrived, he informed me that if I paid by card, I would have to cover their 6% fee—something that was never…
service was great. guys were super informative and helpful. would definitely suggest this company!
Very nice and knowledgeable, service was fast but thorough.
Usa pro vac was great right out of the gate with the phone call. The technicians were great and very thorough and informative. The truck they use was great and looks like they invested alot into their company. Thank you usa pro. Great job! Price was reasonable too!
The service technicians that came out were incredibly kind and helpful. They were able to walk us through what they were doing step by step and made it an all around great experience for first time homeowners. Just absolutely wonderful people.
So helpful and wonderful! Would suggest! Showed up on time too.
Very informative technician and helpful.
All services were completed as expected and explained if we had any questions. They arrived & finished in a timely manner. They finished with a free sanitation after the service was completed.
Technician was amazing. Very responsive, went above and beyond. Would recommend to anyone to use USA ProVac
Technicians were on time, professional, knowledgeable, and very helpful getting our new house cleaned up to move in. They offered a disinfectant to kill mold or germs in the ducts which we needed because of allergies. Would definitely recommend.
Very good experience, technicians were very kind, respectful and professional.
Great Experience, cleaned air ducts for the first time for a 70 year old house and explained the whole process. Friendly and professional, would recommend.
We had heating and air conditioning ductwork cleaned and sanitized, dryer ductwork cleaned, and A/C checked. Their technicians were very up-front, informative, professional, courteous, insistent on making sure we understood what was being done and why, and genuinely cared about doing a good and thorough job. If…
They were very professional, the technicians took time to explain and walk through the process in detail and very friendly folks. I strongly recommend using them for their services.
Very professional, everything was done under a matter of time, I highly recommend.
Great service very happy customer.
Very professional and responsive. Recommended only the required services and very thorough.
Excellent professional service. Very informative team willing to answer all my questions.
Great quality, friendly services
The company did a great job, super clean and perfect explanation about all the process.
Quick service and good explanation of all the procedure. Good price too
The customer service was great and he was very nice.
The technician was on time and very professional. Highly recommend their service!
We had our ducts and dryer vent cleaned. The pair of technicians were extremely polite, thorough in explaining what they were doing, and informative on how we can continue to improve air quality in the future. They were much more thorough than another company we used a few years ago. Only a few hours after our…
The techs did an amazing job. They were very thorough and explained the entire process. I highly recommend this company.
Very knowledgeable, professional and timely! Will use again!
Technician was great. Explained everything in full detail. I always use this company.
Very good service explain highly recommend it Very happy
Service was great and professional. The two techs that were here helped explained everything and recommended what I needed and didn’t need. Would use again.
Quick and effective! Everything we expected came out perfect and definitely the best priced in town!
The technicians did a great job, would definitely recommend them.
I am very happy with their professional work.
Very friendly and professional technicians. Done jobs quickly and nicely.
Technicians arrived on time, well explained tasks before staring the jobs, and done it with a high quality.
Very good service highly recommend it friends and family
Technicians were very professional. Let us know all the details before doing the work. I was surprised how dirty the ducts were. Now they are all cleaned!
Great service, very informative, 2 techs very friendly.
I was very impressed with how professional, efficient, and polite technician were and how fast they got the job done. They provided detailed and educated explanations of what they’re doing and how their process work. I would highly recommend them to friends and family.
Very good service professional
Friendly, informative, punctual, overall great experience
The two men who worked on the system were on time. They explained everything thoroughly and showed us what was coming out of our vents! I’m very glad we got this job done!
Very professional
We are happy with their professionalism
USA pro-vac was amazing! They were on time, fast, and really nice! Would recommend to anyone and will use their services again.
Very professional, explained the whole process well!
Wery good services
Great services, very thorough, and very professional. Explained everything they were doing and did a great job.
Awesome! Was on time and explained everything in detail.
Excellent. Wonderful communication during each step of the process. Would use again!
Nice experience.They explained everything very well.
good Service. They were on time and very professional
Great service. The technician was very helpful and explained ways to keep the system clean. Highly recommended!
Great service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 197 | $478–$742 |
| Cleaning | 152 | $99–$554 |
| HVAC system maintenance | 63 | $54–$581 |
| HVAC duct & vent repair | 35 | $276–$771 |
| Heating system maintenance | 32 | $37–$219 |
| HVAC duct & vent installation | 17 | — |
| A/C system maintenance | 16 | $26–$251 |
| Ductless heating & A/C services | 14 | $57–$1.1k |
