How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREValley Carpet Care
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 843 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Valley Carpet Care for 6 kinds of job.
Valley Carpet Care for general carpet cleaning
Clear ✕All 106 Google reviews tagged “General carpet cleaning”
This by far the best carpet cleaning I have had. Courtesy, professional, efficient and awesome job. Still looks great 4 months later. This old carpet was brought back to life! Thank you.
Mike is a great, professional, and reliable guy. He cleaned our carpets very good. Will be contacting again!
We had our carpets cleaned and re-stretched by Thomas. Thomas was on time and professional. We felt like he did a great job and the cleaning was thorough. We also like that they have coupons on their website to save a little money. Thank you Valley Carpet Care!!
We started using Valley Carpet Care over 3 years ago and they are the best in the business. Thomas is very thorough and does not cut corners. Our carpet was professionally cleaned, old stains lifted, and a room that needed a carpet stretch looks good as new. Highly recommend!
I’ve used this company a few times, they have amazing customer service. They always answer calls right away, and show up on time. Mike cleaned my carpets today, he was super friendly and professional, he explained the work and cost before starting and took his time with the cleaning. My carpets look brand new!
Courteous and efficient. Carpet looks and smells great. Will definitely recommend to family and friends.
Rich did an excellent job cleaning my carpets. They look brand new!! He was professional and had the best customer service (: If you use Valley Carpet Care, ask for Rich!!
Excellent company !! They are always professional and ON TIME !! Matt and Brad took their time to walk with me through the house to discuss any areas of need I had to make sure everything was taken care of. Very friendly and definitely will continue to use them in our future needs.
Brad did a great job ... excellent service. 10/10
Brad and Mat were professional. Our carpet looks as good as new.
Awesome customer service and great workmanship
Great service, Mike did a Great job! pet stains are gone , carpet looks great !! very professional service, I been using their service for years . Highly recommended 👍🤗
Mike was fast and professional. Overall great job.thanks
Mike was the greatest and we appreciate all of his hard work!
Mike came by today to clean our carpet and I can’t say enough good words about him and Valley Carpet cleaning. My carpet was a bit old, past there prime but now looks so good. I think maybe a few years is still left in them. Mike you and your company are the best, I can’t say enough about today’s service…thank
These guys have the best carpet cleaning service around! I wouldnt choose anyone else to do it. Mat and Brad are all-stars and i think they deserve a huge bonus for the wonderful job they did on my place! Thanks guys. Yall are the best !
Mike was FANTASTIC today. He called to let me know he could start early, which I really appreciate. He explained everything he could do and what I could expect. As it turns out the carpets look and smell 100% better. He was finished sooner than expected and I couldn’t be happier with the results. Thanks Mike!
Brad helped us with a move out deep cleaning and we couldn’t be happier, would without question use this company again. Thank you Brad for helping get our deposit back!
Matt and Brad were professional, courteous and efficient. I highly recommend this company. Thank you Valley Carpet Care.
I had Brad and Matt today come out and clean my carpet they did a very good job and were very Kind and time efficient
The technician Richard that was sent to my house was incredibly professional. I’ll be using this company again when their services are needed.
Rich Rodriguez was extremely professional and did a great job! Thanks sir
I highly recommend this business. Chris does exceptional work. He is very dedicated, reliable, and professional!
We ask specifically for Mike from valley carpet care when requesting service and on this occasion and every other time Mike does an excellent job. Mike goes above and beyond always doing a thorough job and it is appreciated.
Mike was fantastic, and our carpets look brand new! No signs that 2 kids and 3 dogs live here. We will be using them again. Great experience!
We have used Valley Carpet Care for the last 7 years. They consistently deliver on quality work, timely response, and great pricing! Today, Mike cleaned 6 rooms, hallways, staircase and sofa. Looks amazing and really appreciated his professionalism, courtesy and pride in his work. Very happy with Valley Carpet Care, and you will be too!
Thank you mike for the good job on my carpet it looks and smells amazing I will recommend this company to anyone they are professional and nice 😃
Had Mike out to clean our bedroom carpets, area rugs, chairs and kitchen tile floor. Everything looks amazing and he was on time and professional. This is the third time we have used valley carpet care and highly recommend them.
I’ve used Valley at 3 different houses totaling over a dozen cleans and they are amazing. Two times stick out the most: An old apartment that you can tell had carpet as old as me and it haven’t been cleaned in YEARS, they were out the next day and made that carpet look as close to new as anyone could get it. The…
I am so very satisfied with Valleys work my house feels new again! Thank you, Temple
Valley Carpet Care did a wonderful job! Will use again.
I recently used valley to clean my carpets before moving and was very pleased with the service Rich provided. I would definitely recommend them to a friend!
My tech rich was great. Punctual and explained the process. Carpets look great and dried quick
This is the second time I have used Valley Carpet Care. Mike was very courteous, efficient and professional. Carpets and rug looked great after he finished. Again this is my second time using this company. Would use them again in the future.
Rex did an amazing job our very stained and smelly carpets thanks to dog pee. Our old carpets looked just about brand new! We also had our sofa cleaned and it came out beautifully! He was prompt, efficient and so friendly! We definitely recommend Valley Carpet care! Thanks Rex!
Mike was our rep performing the job. I recommend him100%. Great job he did in cleaning up 3 major spots in or carpet. The carpet looks like new!!
Mike did excellent work!
Just had Valley Carpet Care out to clean the carpets and tile today. With four kids in the house it was very much needed. Tom, the Technician from Valley Carpet, called me in advance to let me know he was on the way. Upon arrival we did a walk through of the areas I wanted cleaned and I asked Tom to provide a…
Received immediate response with appointment scheduled. Provided great customer service on the phone and in person. With professionalism and surety, Mike, removed stains, odors, and brought life back to my carpets. He went over every option and cost associated. There is no hidden fees and very understanding. He…
Mike did an exceptional job of making my 20 y.o. carpets look almost brand new. Valley always does excellent work and always with polite, cheerful staff. Always a pleasure.
Mike from Valley Carpet Care was timely and extremely professional. He did an excellent job of walking through the service options and our carpets look great. I would definitely use Valley Carpet Care again.
Mike Kelly cleaned the tile in both bathrooms, all upholstery , and both area rugs. They look great,!!! Mike was on time and was professional. Great job Mike!!!
Mike was very helpful and worked hard to get my carpets and furniture clean.
Josh did a great job on my 15 year old carpet. Looks really good & one old pet stain in Family Room is gone. I recommend them.
Professional service, excellent results. Carpet now looks better than it did when I first moved in! Thank you Richard & Valley Carpet Care.
Mike did our Carpets and he did an awesome job, we will request him for next time
Mike was awesome! On time, quick, extremely professional. He made it look like a dog, a cat and 3 kids under 4 (!!!) hadn’t made it beyond filthy. It looked as good as the day we moved in. Highly recommend!! Thank you Valley Carpet!
Mike did an excellent job! Highly recommend!
We had Mike come to our home and walked us through the process and helped explaining the different options they provided. Very professional and very satisfied with the results!
Josh did a great job as always. Bedn using valley for years now and Josh is my guy. Thank you😊
Mike did a fantastic job. We’ve used valley carpet for many years and they always provide great service and professionalism. Thanks
Josh is really patient and friendly.. expert in his work... he was here on time and did all the cleaning g really fast. My carpet looks as good as new... thanks for great cleaning.
Great service, great company. Hired them to come clean my mother’s carpets. Thomas was professional and knowledgeable and did a great job with not only cleaning, but getting the pet stains/odors out. Will definitely use them again!
As a pet owner my carpets have seen better days but after Thomas from Valley Carpet Care came by and cleaned them they looked great again! Highly recommend!
Excellent service. Thomas did a great job cleaning the carpet my dog happens to urinate on. I will be using Valley Carpet Care again… Thank you!
Thomas was awesome, he was awesome on time and did an amazing job! He was able to get a few stains out of the carpet that is never thought would go away!!! Best carpet cleaning company around and they were even willing to come out to Wheatland!!! If your looking for quality service with great employees give them a…
Thomas was awesome! Did such a good job in my house and was super professional. Have multiple animals in my house and my carpets where a disaster, but they look like new now! Will definitely be using Thomas and Valley Carpet Care in the future. 10/10 recommendations
Where do I begin?! I had a great experience from booking day to day of service. Thomas was my tech and he arrived on time and ready to start. He even helped me moved some furniture around and joked around with the kids. Carpets came out better then I could imagine and pet odor was gone!! Thank you Valley Carpet! I…
Josh did an amazing job with our carpets!! They are spotless! He was on time, very professional and was super friendly! Definitely would recommend him to all my friends and family.. Thank you josh!!
Josh did a fabulous job cleaning my carpet. I have tried countless of cleaning products on my own and couldn't seem to get some stains off. josh came on time and left my carpet looking as good as ever. I will definitely recommend him to friends and family. thank you josh.
JOSH WAS A TOTAL GEM, AND PROFESSIONAL! THANK YOU FOR THE AMAZING JOB YOU'VE DONE! WILL DEFINTELY USE SERVICES AGAIN & RECOMMEND TO ALL.
I have used Valley Carpet Care several times. They always do a great job and are very professional. Mike did a great job this time.
Mike was on time, had an amazing amount of energy and skill to clean our carpets. They look new and we are very pleased, See you again!!!
Mike arrived promptly on time today after a phone call prior saying he was on his way. As always, we had a great experience with Valley Carpet Care. Great service all around. Mike listened to our needs (we have a dog) and needed a serious deep clean! Carpets are fresh and amazingly clean. Thanks Mike for your excellent customer service and hard work.
Mike did a great job and was very efficient. I was able to get a next day appointment which was very convenient for us! I will recommend Valley Carpet to friends and family. Thank you for saving our carpets!
Mike was awesome and did a great job!! I will use them again! Pricing was very reasonable. Thanks!
They did a great job!! The tile was cleaned amazingly. The carpet was clean and dried fast. They were on time, clean and professional. I would definitely use them again.
We recently bought a home, and the previous owners had three dogs and a cat. Valley Carpet Care did an excellent job cleaning the carpets and marble floors. They were extremely professional and efficient. After the job was completed, I was amazed how great the marble floors looked! They were also able to remove…
Mike was awesome!!! He took his time and did the job right. The carpet looks like new :)
Mike was awesome. Great prices and service. Will definitely use them again.
Mike was on time, courteous and did a great job.
Valley Carpet Care is the best company by far. Price is second to none, and Josh was such a great help and did a fantastic job. Highly recommend. Thank you Valley and Josh
Mike was very proffessional and dI'd a great job!
Mike with Valley carpet was very professional very nice and got the job done very quickly the floor looks excellent thank you Valley carpet for your excellent service
Mike came out and he was amazing and very professional. He worked his magic on my carpet in the living room and in the bedroom. I will definitely be using them again.
Josh from valley cleaned my moms carpets and he was so nice, punctual and very thorough. I recommend Valley to everybody, ask for Josh if all possible. Thank you so much
I have used Valley Carpet Care for years. I really appreciate their attention to detail. The technician that I normally use is Thomas. My carpets always look great. I recommend this company whole heartedlyfor best service and excellant prices
Another great experience from Valley Carpet Care today. We have used them for several years and they consistently provide excellent service. Very thorough, courteous, and reliable. Mike did a terrific job today. He was very knowledgeable and explained the process and provided recommendations on caring for our carpet…
Mike was very professional and did an amazing job! We have used this company twice and each time they have done a great job. I highly recommend them and you can't beat their prices.
Thomas was AMAZING. We had an appointment for carpet cleaning and our carpets looked like they needed to be replaced. Thomas came in and made them look 10 years younger!! I was seriously amazed. He then asked about my tile floors. I have a housekeeper who steam cleans them every other week so I figured it was as…
I hired Valley Carpet Care to come out and clean my grandparents carpets, they have two small dogs and it was a mess. Thomas arrived on time, was very patient and pleasant to my grandparents, and did an outstanding job! I would highly recommend this company, and will definitely be using them again in the future!
Mike and Matt did a great job - very professional, on time and efficient . I would recommend them to others. Thanks for a tough job well done!!
Mike Kelly was professional and courteous. He started with a phone call to let me know that he was 10 minutes away. That put me at ease so that I didn’t have to be concerned about arrival time. He asked for specifics on areas to be cleaned, and made recommendations. After the completion of the job, he explained…
Mike was great, will definitely use him and company again
Mike came out to our house on a last minute call and did a wonderful job cleaning all the carpets in our house. We were well informed of all cleaning options before deciding on a particular treatment and the carpets were cleaned efficiently and thoroughly. We appreciate the hard work!
Thank you Mike Kelly customer service was awesome 😎 we really appreciate all your hard work 😓 I would recommend you to family and friends. Mike was very personal and friendly everything we asked he made sure the job was done right, Thank you Mike Kelly
Grant did an amazing job with our carpets. Recommend the restoration RX 20 for our dirtiest areas. Wow, what a transformation! Will continue to use them and recommend them to family and friends.
Services is good, but didn't take full spots off the carpet.
Amazing service! We will never use another company for our carpet cleaning needs again. Josh was extremely professional, knowledgeable, and fast. Our carpets have never been this clean! Thank you for the amazing service Josh!
Grant did an excellent job! Carpet looks wonderful. It was evident he took pride in his work. Will use them again! Thank you!
Richard called ahead like they said, he was prompt and on time, very professional. The carpets looked great and he finished in the timeframe he gave me. Great company with great staff. Thank you!!
Big Mistake on my part ... I wanted to try to save a little so I went with someone else for carpet cleaning! Valley Carpet Care is outstanding --- I've used them twice and was very happy and astounded at the quality of cleaning. My Carpets looked like new. No visible stains. The "Someone Else" ... carpet…
Josh did an amazing job! He cleaned my master bedroom and the carpet looks like new. I had stains from my kids and did not think they could be removed. Josh took his time and removed every single stain. Very hard working young man. I will definitely book again.
Mike Kelly from Valley Carpet Care came in and cleaned my carpets. He was very professional. Came in wearing a mask and booties. He was very friendly. He did a thorough job. Left everything better than he found it. I would highly recommend this company.
Mike & Matt were great. Our carpet had 4 years of use and they made it look close to brand new. Arrived on time. We also got our tile cleaned and WOW. what a difference. Definitely using them again and more frequently. Thanks guys!
Mike was punctual, professional, courteous, friendly, and thoroughly explained all of the carpet cleaning services offered and patiently answered our questions and then provided us with his professional recommendation. We were pleased with his conscientious attention to detail and his superior work ethic. His…
Josh was on time and very proffesional. He worked very efficiently and left my home looking better than when we moved in. Carpets now have a fresh clean scent, and stains from the kids are all gone. Will def be using this company in the future and referring to friends and family.
My service technician, Josh Rucker, was extremely thorough! Left no corner untouched. Very professional. Would highly recommend his services going forward. Thank you!!
Josh wash awesome! He did such a great job, thank you!
Mike gave me a pre-service phone call with his estimated time of arrival and was right on time. He was very polite, professional and answered all my questions respectfully. This is the fourth time I’ve had Mike out and he never disappoints me. Valley Carpet is a great value and excellent service. I highly recommend…
Josh was very professional, punctual and did an AMAZING job on my carpets. Thank you once again Valley
I called and they came out in 2 days to clean my 15x10 bound carpet rug. They cleaned it in the driveway and it came out like new. Mike was prompt and even helped me move it into the driveway. He did an excellent job and was very professional. Google's reviews are right on. A++
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 106 | $153–$334 |
| Carpet steam cleaning | 77 | $158–$347 |
| Pet stain & odor removal | 73 | $139–$373 |
| Area rug cleaning | 39 | $163–$477 |
| Upholstery cleaning | 30 | $170–$340 |
| Drapes & curtain cleaning | 6 | $213–$809 |
