How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREValley Carpet Care
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 843 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Valley Carpet Care for 6 kinds of job.
Valley Carpet Care for pet stain & odor removal
Clear ✕All 73 Google reviews tagged “Pet stain & odor removal”
This by far the best carpet cleaning I have had. Courtesy, professional, efficient and awesome job. Still looks great 4 months later. This old carpet was brought back to life! Thank you.
We started using Valley Carpet Care over 3 years ago and they are the best in the business. Thomas is very thorough and does not cut corners. Our carpet was professionally cleaned, old stains lifted, and a room that needed a carpet stretch looks good as new. Highly recommend!
Excellent service. They did a great job at a reasonable price. Very happy!
Great service Mike was very friendly and professional
Courteous and efficient. Carpet looks and smells great. Will definitely recommend to family and friends.
Rich did an excellent job cleaning my carpets. They look brand new!! He was professional and had the best customer service (: If you use Valley Carpet Care, ask for Rich!!
We had a few stains from our puppy but you can't tell anymore the carpet looks great thank u Michael kelly I'll be calling you again for sure.
I have been using Valley Carpet for the past 5 years and their work is amazing! They are always on time or early, friendly, take great care of our property and the carpets always look amazing, not just on the day of service, but for months! Only once did I have a spot come back up and they came right out to clean…
Brad and Matt were excellent! We've had many carpet cleaning companies come out and Valley is by far the best! The guys were knowledgeable and obviously take pride in their work, as again, our carpets look great! Even the area our Chihuahua thinks is his restroom is deep cleaned sanitized. Again, thank you to Brad…
I had mike clean my carpets and he did a very good job! The carpets and rug look amazing!!
Have used Valley Carpet Care for over 9 years. Very satisfied with the results. Mike went above and beyond! Will use them again!
Mike was courteous and professional and worked so hard to get our old and worn carpets super clean (kid and pet stains included).
Great service, Mike did a Great job! pet stains are gone , carpet looks great !! very professional service, I been using their service for years . Highly recommended 👍🤗
Mike did a fantastic cleaning on a heavily dirty, stained carpet and made it look like new. Mike is a very professional, conscientious technician who went over and above to do a great job.
Mike was fast and professional. Overall great job.thanks
Mike came by today to clean our carpet and I can’t say enough good words about him and Valley Carpet cleaning. My carpet was a bit old, past there prime but now looks so good. I think maybe a few years is still left in them. Mike you and your company are the best, I can’t say enough about today’s service…thank
These guys have the best carpet cleaning service around! I wouldnt choose anyone else to do it. Mat and Brad are all-stars and i think they deserve a huge bonus for the wonderful job they did on my place! Thanks guys. Yall are the best !
Great customer service matt and Brad did a great job took care of me and made all my carpets nice and clean stains out and looking brand new !
Mike was FANTASTIC today. He called to let me know he could start early, which I really appreciate. He explained everything he could do and what I could expect. As it turns out the carpets look and smell 100% better. He was finished sooner than expected and I couldn’t be happier with the results. Thanks Mike!
Matt and Brad were professional, courteous and efficient. I highly recommend this company. Thank you Valley Carpet Care.
Great service by Mike. Quick appointments. Repest loyal customer.
Today Chris Brown and a fellow Tech provided a excellent service in all aspects with top tier professionalism and most importantly conducting a pristine Job in cleaning my carpets leaving them spotless with an addition of a great deodorizer that left all areas smelling refreshed I will continue to request Valley Carpet for near future services thank you!!
I highly recommend this business. Chris does exceptional work. He is very dedicated, reliable, and professional!
We ask specifically for Mike from valley carpet care when requesting service and on this occasion and every other time Mike does an excellent job. Mike goes above and beyond always doing a thorough job and it is appreciated.
Mike was fantastic, and our carpets look brand new! No signs that 2 kids and 3 dogs live here. We will be using them again. Great experience!
Mike did a great job and our carpets look great!
We have used Valley Carpet Care for the last 7 years. They consistently deliver on quality work, timely response, and great pricing! Today, Mike cleaned 6 rooms, hallways, staircase and sofa. Looks amazing and really appreciated his professionalism, courtesy and pride in his work. Very happy with Valley Carpet Care, and you will be too!
Thank you mike for the good job on my carpet it looks and smells amazing I will recommend this company to anyone they are professional and nice 😃
I’ve used Valley at 3 different houses totaling over a dozen cleans and they are amazing. Two times stick out the most: An old apartment that you can tell had carpet as old as me and it haven’t been cleaned in YEARS, they were out the next day and made that carpet look as close to new as anyone could get it. The…
This is the second time I have used Valley Carpet Care. Mike was very courteous, efficient and professional. Carpets and rug looked great after he finished. Again this is my second time using this company. Would use them again in the future.
Rex did an amazing job our very stained and smelly carpets thanks to dog pee. Our old carpets looked just about brand new! We also had our sofa cleaned and it came out beautifully! He was prompt, efficient and so friendly! We definitely recommend Valley Carpet care! Thanks Rex!
Received immediate response with appointment scheduled. Provided great customer service on the phone and in person. With professionalism and surety, Mike, removed stains, odors, and brought life back to my carpets. He went over every option and cost associated. There is no hidden fees and very understanding. He…
Mike was here today and was outstanding.. I have been using VCC for several years and always happy to have them do the work.. highly recommended!
Mike & Matt were on time, fast and professional. Thank you!
Mike was very helpful and worked hard to get my carpets and furniture clean.
Mike was awesome! On time, quick, extremely professional. He made it look like a dog, a cat and 3 kids under 4 (!!!) hadn’t made it beyond filthy. It looked as good as the day we moved in. Highly recommend!! Thank you Valley Carpet!
Mike did an excellent job! Highly recommend!
We had Mike come to our home and walked us through the process and helped explaining the different options they provided. Very professional and very satisfied with the results!
Josh did a great job as always. Bedn using valley for years now and Josh is my guy. Thank you😊
Mike did a fantastic job. We’ve used valley carpet for many years and they always provide great service and professionalism. Thanks
Great service, great company. Hired them to come clean my mother’s carpets. Thomas was professional and knowledgeable and did a great job with not only cleaning, but getting the pet stains/odors out. Will definitely use them again!
As a pet owner my carpets have seen better days but after Thomas from Valley Carpet Care came by and cleaned them they looked great again! Highly recommend!
Thomas showed up in a timely manner, very friendly and did amazing job on my carpet and rug. The woman who helped schedule cleaning was very kind and helpful with getting me in with short notice.
Thomas was awesome, he was awesome on time and did an amazing job! He was able to get a few stains out of the carpet that is never thought would go away!!! Best carpet cleaning company around and they were even willing to come out to Wheatland!!! If your looking for quality service with great employees give them a…
Thomas was awesome! Did such a good job in my house and was super professional. Have multiple animals in my house and my carpets where a disaster, but they look like new now! Will definitely be using Thomas and Valley Carpet Care in the future. 10/10 recommendations
Where do I begin?! I had a great experience from booking day to day of service. Thomas was my tech and he arrived on time and ready to start. He even helped me moved some furniture around and joked around with the kids. Carpets came out better then I could imagine and pet odor was gone!! Thank you Valley Carpet! I…
Josh did a wonderful job and deep cleaning on my carpet
Josh did a fabulous job cleaning my carpet. I have tried countless of cleaning products on my own and couldn't seem to get some stains off. josh came on time and left my carpet looking as good as ever. I will definitely recommend him to friends and family. thank you josh.
JOSH WAS A TOTAL GEM, AND PROFESSIONAL! THANK YOU FOR THE AMAZING JOB YOU'VE DONE! WILL DEFINTELY USE SERVICES AGAIN & RECOMMEND TO ALL.
I have used Valley Carpet Care several times. They always do a great job and are very professional. Mike did a great job this time.
Mike arrived promptly on time today after a phone call prior saying he was on his way. As always, we had a great experience with Valley Carpet Care. Great service all around. Mike listened to our needs (we have a dog) and needed a serious deep clean! Carpets are fresh and amazingly clean. Thanks Mike for your excellent customer service and hard work.
Mike did a great job and was very efficient. I was able to get a next day appointment which was very convenient for us! I will recommend Valley Carpet to friends and family. Thank you for saving our carpets!
Mike was awesome and did a great job!! I will use them again! Pricing was very reasonable. Thanks!
They did a great job!! The tile was cleaned amazingly. The carpet was clean and dried fast. They were on time, clean and professional. I would definitely use them again.
We recently bought a home, and the previous owners had three dogs and a cat. Valley Carpet Care did an excellent job cleaning the carpets and marble floors. They were extremely professional and efficient. After the job was completed, I was amazed how great the marble floors looked! They were also able to remove…
Mike was on time, courteous and did a great job.
Mike came out and he was amazing and very professional. He worked his magic on my carpet in the living room and in the bedroom. I will definitely be using them again.
Mike was very professional and did an amazing job! We have used this company twice and each time they have done a great job. I highly recommend them and you can't beat their prices.
I hired Valley Carpet Care to come out and clean my grandparents carpets, they have two small dogs and it was a mess. Thomas arrived on time, was very patient and pleasant to my grandparents, and did an outstanding job! I would highly recommend this company, and will definitely be using them again in the future!
Mike did a great job at cleaning the pet stains.
Mike was great, will definitely use him and company again
Mike came out to our house on a last minute call and did a wonderful job cleaning all the carpets in our house. We were well informed of all cleaning options before deciding on a particular treatment and the carpets were cleaned efficiently and thoroughly. We appreciate the hard work!
Thank you Mike Kelly customer service was awesome 😎 we really appreciate all your hard work 😓 I would recommend you to family and friends. Mike was very personal and friendly everything we asked he made sure the job was done right, Thank you Mike Kelly
Grant did an amazing job with our carpets. Recommend the restoration RX 20 for our dirtiest areas. Wow, what a transformation! Will continue to use them and recommend them to family and friends.
Amazing service! We will never use another company for our carpet cleaning needs again. Josh was extremely professional, knowledgeable, and fast. Our carpets have never been this clean! Thank you for the amazing service Josh!
Mike & Matt were great. Our carpet had 4 years of use and they made it look close to brand new. Arrived on time. We also got our tile cleaned and WOW. what a difference. Definitely using them again and more frequently. Thanks guys!
Mike was punctual, professional, courteous, friendly, and thoroughly explained all of the carpet cleaning services offered and patiently answered our questions and then provided us with his professional recommendation. We were pleased with his conscientious attention to detail and his superior work ethic. His…
My service technician, Josh Rucker, was extremely thorough! Left no corner untouched. Very professional. Would highly recommend his services going forward. Thank you!!
Josh wash awesome! He did such a great job, thank you!
Mike gave me a pre-service phone call with his estimated time of arrival and was right on time. He was very polite, professional and answered all my questions respectfully. This is the fourth time I’ve had Mike out and he never disappoints me. Valley Carpet is a great value and excellent service. I highly recommend…
I called and they came out in 2 days to clean my 15x10 bound carpet rug. They cleaned it in the driveway and it came out like new. Mike was prompt and even helped me move it into the driveway. He did an excellent job and was very professional. Google's reviews are right on. A++
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 106 | $153–$334 |
| Carpet steam cleaning | 77 | $158–$347 |
| Pet stain & odor removal | 73 | $139–$373 |
| Area rug cleaning | 39 | $163–$477 |
| Upholstery cleaning | 30 | $170–$340 |
| Drapes & curtain cleaning | 6 | $213–$809 |
