Home inspector · Philadelphia, PA · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 35 well inspectorsiPosition by Experts Score among all companies we track in this category. · better than 74%
4.9★★★★★1,431 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ValueGuard Home Inspections 4.9 out of 5 based on 1431 reviews, with the owner responding to 97% of feedback. Customers frequently praise inspectors for being punctual, knowledgeable, and communicative during home, condo, and new construction inspections, noting clear explanations and detailed reports. However, some low-star reviews criticize the service for missing specific defects, providing limited chimney assessments, and leaving debris behind.
Google rating: 4.9 out of 5 from 1,431 reviews (98% five-star).
Reviews on this page: 1,431 Google reviews (1,090 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 20, 2026.
Service: Well Inspector serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other well inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
ValueGuard Home InspectionsWell Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ValueGuard Home Inspections: 93/100 on this factor. Category median: 90.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ValueGuard Home Inspections: 90/100 on this factor. Category median: 88.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ValueGuard Home Inspections: 91/100 on this factor. Category median: 97.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ValueGuard Home Inspections: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ValueGuard Home Inspections: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ValueGuard Home Inspections: 95/100 on this factor. Category median: 82.A
95
Bar = this company · dark tick = category median.
Star ratings
1,431 Google reviews we collected
4.9of 5
5 stars1,39698%
4 stars111%
3 stars10%
2 stars20%
1 star211%
Praise vs complaints
Phrases our text analysis found in 1,090 written reviews
99%praise
Praise2,66299%
Complaints331%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price6441%
Reasonable8554%
Overpriced00%
Not sure96%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results69426%
Staff & attitude66725%
Would recommend46017%
Communication44717%
Speed & response2499%
Price & value923%
Honesty & trust863%
What customers talk about
We read 1,090 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“James was very friendly and thorough for this inspection.”
“The boiler was also terrible, it went within the first two weeks & could have caused us carbon monoxide poisoning if we did not have an alarm.”
“He was professional, knowledgeable, and very friendly throughout the entire process.”
“Man got incredibly rude quickly told me he was not a 411 and then hurried me off of the phone.”
“We had an extremely positive experience and would highly recommend him and Value Guard Inspection.”
“I absolutely do not recommend using this company for your home inspections.”
“He took the time to thoroughly inspect the home and explain everything clearly, making sure we understood what he found and why it was important.”
“My inspector never explained the seriousness of the water infiltration in my basement, or that the white dust covering a lot of my basement walls is a…”
“They coordinated with the builder sales team on their own and sent the report promptly”
“It was so easy to schedule, great price for quality work!”
“For what i got, it was overpriced.”
“We would definitely recommend Mike to anyone looking for a thorough, professional, and trustworthy home inspector!”
People customers mention
Mike80 reviews
Baltrush58 reviews
Michael37 reviews
Kelley35 reviews
Robert34 reviews
Reilly32 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ValueGuard Home Inspections for 8 kinds of job. Pick one to see what they paid and said.
Dana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
James was very friendly and thorough for this inspection. We had an extremely positive experience and would highly recommend him and Value Guard Inspection.
Dione4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My experience with Mike was great. Very knowledgeable. Took the time out to answer all my questions and even answered questions I had after the inspection. Thank you so much. Use their services.
Reasonable priceManufactured home inspections
Katoa9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Cory and the ValueGuard team are the best. Honest, trustworthy, and very knowledgeable. We've used them on a couple of home inspections and they've provided an unbiased view of the good, bad, and ugly. The latest was an inspection on a house in Plymouth Meeting, and now we have all the information to make the best decision.
Jenn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had a great experience with Mike during our home inspection. He was professional, knowledgeable, and very friendly throughout the entire process. He took the time to thoroughly inspect the home and explain everything clearly, making sure we understood what he found and why it was important.
We really appreciated…
Reasonable price
Salvatore3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
James R. Our condo inspector did a great job. He was very knowledgeable, gave us some maintenance tips also
Reasonable price
TLocal Guide · 258 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Thank you Steven and Matt, for your time and attention to the property home inspection.. Because of your work I was able to fore know the issues that could not be seen without your knowledge. Also fast turn around time. I will recommend ValueGuard to anyone. Thanks you ValueGuard for a better home buying experience. Mrs. Ross
Reasonable priceSewer line scopeService not listed
James was very friendly and thorough for this inspection. We had an extremely positive experience and would highly recommend him and Value Guard Inspection.
Response from the owner · a week ago
Thank you, Dana! Even a brand-new home deserves a careful, thorough eye, and James brings exactly that. We're so glad your new construction inspection in Downingtown was such a positive experience. Thank you for the recommendation, and we're here whenever you need us!
Dione4 reviewsiTotal number of Google reviews Dione has written across all businesses on Google Maps, not just this one.
My experience with Mike was great. Very knowledgeable. Took the time out to answer all my questions and even answered questions I had after the inspection. Thank you so much. Use their services.
Price assessment: Reasonable price
Services: Manufactured home inspections
Response from the owner · a week ago
Thank you, Dione! Mike is always happy to take the time with your questions — during the inspection and well after — because the job isn’t done until you feel confident. With the home, radon, and termite all covered, there was plenty to walk through, and we’re glad he made it easy. Thank you for choosing us for your Philadelphia inspection, and we’re here whenever you need us!
Katoa Price-Ahau9 reviewsiTotal number of Google reviews Katoa has written across all businesses on Google Maps, not just this one.
Cory and the ValueGuard team are the best. Honest, trustworthy, and very knowledgeable. We've used them on a couple of home inspections and they've provided an unbiased view of the good, bad, and ugly. The latest was an inspection on a house in Plymouth Meeting, and now we have all the information to make the best decision.
Response from the owner · a week ago
Thank you, Katoa! Giving you the honest, unbiased picture — the good, the bad, and the ugly — is exactly what we’re here for, because the whole point is helping you make the best decision with all the facts in hand. Cory and the team are thrilled to have earned your trust across a couple of inspections now, and we’re glad your Plymouth Meeting house gave you everything you needed. Thank you for coming back to us, and we’re here whenever the next one comes along!
Jenn Purnell4 reviewsiTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
We had a great experience with Mike during our home inspection. He was professional, knowledgeable, and very friendly throughout the entire process. He took the time to thoroughly inspect the home and explain everything clearly, making sure we understood what he found and why it was important.
We really appreciated his attention to detail and willingness to answer all of our questions. He made what could have been a stressful process feel easy and straightforward. We would definitely recommend Mike to anyone looking for a thorough, professional, and trustworthy home inspector!
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you, Jenn! Buying a home can feel overwhelming, so there’s nothing we love to hear more than that Mike made it feel easy and straightforward. He has a real gift for not just explaining what he finds, but why it matters — so you walk away truly understanding your home rather than guessing. We’re so glad his attention to detail and patience with your questions made your Havertown inspection a great experience. Thank you for the recommendation, and we’re here whenever you need us!
Salvatore Bronti3 reviewsiTotal number of Google reviews Salvatore has written across all businesses on Google Maps, not just this one.
James R. Our condo inspector did a great job. He was very knowledgeable, gave us some maintenance tips also
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you, Salvatore! James knows a great inspection isn’t just about spotting issues — it’s about helping you take good care of the place going forward, so we’re glad he passed along some maintenance tips on your condo inspection. We appreciate you sharing your experience, and we’re here whenever you need us!
T RossLocal Guide · 258 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Thank you Steven and Matt, for your time and attention to the property home inspection.. Because of your work I was able to fore know the issues that could not be seen without your knowledge. Also fast turn around time. I will recommend ValueGuard to anyone. Thanks you ValueGuard for a better home buying experience. Mrs. Ross
Price assessment: Reasonable price
Services: Sewer line scope, Service not listed
Response from the owner · 2 months ago
Thank you so much! Sparing you from a costly purchase is exactly the kind of outcome that makes this work so rewarding — Michael's time and attention are what it's all about, and we're glad it made such a difference on your Philadelphia inspection. We'd love for you to tell everyone about your experience, and we're here whenever you need us again!
Mike MarkleyLocal Guide · 20 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
First time going through the process of buying a home and Mike came out and was very knowledgeable and friendly. Definitely will be using Valueguard in the future.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Mike! Buying your first home is a big step, and we're so glad our Mike could make it a little less daunting. We're glad he took great care of you on your Drexel Hill inspection, and we'd be honored to be there for your next one down the road!
Monique Berry4 reviewsiTotal number of Google reviews Monique has written across all businesses on Google Maps, not just this one.
Cory was very thorough, professional and personable. I would recommend him to friends.
Price assessment: Not sure
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you, Monique! Cory takes real pride in his work and in making every client feel well taken care of, so hearing you'd recommend him to friends means a lot. We're glad he took great care of you on your King of Prussia inspection, and we're here whenever you or your friends need us!
Francesca Redman8 reviewsiTotal number of Google reviews Francesca has written across all businesses on Google Maps, not just this one.
Thanks so much, Francesca! We're glad Nick could give you a thorough inspection and make the process easy on your Newtown Square home. It's great to hear he was wonderful to work with, and I'll make sure he sees this. Congratulations, and enjoy the new place!
Martin B9 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Inspector Jim was knowledgeable and freely explained all he was doing, and expertly answered questions. A few items did not make the list that I thought should have. Still, the inspection went great.The cost was among the best I could find. I'll use Valueguard again on my next home!
Price assessment: Great price
Services: Manufactured home inspections
Response from the owner · 2 weeks ago
Thank you, Martin! We're glad James's knowledge and clear answers made for a good experience on your Phoenixville inspection, and that our pricing stood out. We also want to take your note seriously — if there were items you expected to see on the report, we'd genuinely like to hear which ones. Every report gets a second set of eyes from a Master Inspector, and we're always glad to take another look or talk anything through. Please give us a call at 215-860-3150 whenever it's convenient. We'd love the chance to earn that fifth star on your next home, and we appreciate you planning to use us again!
