Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Valvoline Instant Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Valvoline Instant Oil Change

Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.9★ from 333 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valvoline Instant Oil Change is better than 85% of oil change services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valvoline Instant Oil Change is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valvoline Instant Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valvoline Instant Oil Change is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valvoline Instant Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valvoline Instant Oil Change is better than 97% of oil change services.A
97

Reviews for your job

Customers hired Valvoline Instant Oil Change for 7 kinds of job.

Valvoline Instant Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 63 Google reviews tagged “Air & cabin filter replacement” · showing 20

lance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I took my Tacoma over to Valvoline and they did a phenomenal job. Every employee here had a personality and a hard work ethic. Highly satisfied!!

Customer photo from lance's review
Reasonable priceAir & cabin filter replacementOil change
Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We loved the service! Supper quick and great people! Brandon was supper helpful and acknowledged us about our car.

Great priceAir & cabin filter replacementOil change
Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took both of my cars to get oil changes. They were fast and efficient. Brandon was extremely courteous and helpful.

Reasonable priceAir & cabin filter replacementOil change
ValinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

ALEX & ISAIAH CUSTOMER SERVICE WAS ON POINT. FAST & FRIENDLY SERVICE ILL DEFINITELY BE BACK...

Customer photo from Valin's review
Air & cabin filter replacement
Kari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My dad recommended this place, and I’m so glad!! Brandon, Rob and Nathaniel were amazing and so fast! They took great care of my car… and me! :) Even gave me a cold bottle of water while I waited. They explained everything clearly and worked so well together as a team. I’ll be back! I will literally never go to Walmart for an oil change again lol.

Great priceAir & cabin filter replacement
RyanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon was awesome i was in and out they were very quick efficient and productive great attitude and service would recommend this location to everyone

Great priceAir & cabin filter replacementOil changeService not listed
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon and Isaiah were quick and efficient. They found both the air filter and cabin filter were very dirty. The oil change went very smoothly. Great place. I always come here.

Reasonable priceAir & cabin filter replacementOil change
MarcusLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sel, Isaiah and Alex were great! Very pleasant and helpful! If you need minor service on your vehicles drive thru!

Great priceAir & cabin filter replacement
Hugh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cel Isaiah Nate and John worked on my vehicle. Made sure to get their names because they work so well together and they are all very professional. Shout out to all these guys. I’ve been here a few times since they opened the location and they’ve always been incredibly friendly. They’re fast and thorough. They aren’t…

Customer photo from Hugh's review
Great priceTransmissionAir & cabin filter replacementOil change
Damaris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cel & the team were professional, knowledgeable, & friendly. They answered all my questions & the service was quick & efficient.

Reasonable priceAir & cabin filter replacementOil change
Lizabee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing staff! Never felt pressured to purchase anything, answered every question I had and staff were very kind, respectful, and well informed on my vehicle!

Great priceAir & cabin filter replacementAir conditioningOil change
Roberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Rayce Alex are the best In and Out in no time at all BEST SERVICE

Reasonable priceAir & cabin filter replacementOil change
Edgar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rob and Adam were really professional and fast. Thanks to the entire team for being helpful and explaining the process.

Reasonable priceAir & cabin filter replacementOil change
Kyle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They guys took very good care of my vehicle, Cel is the one who was hand my 2026 gmc Denali. I will continue taking my fleet here

Great priceAir & cabin filter replacementOil change
Shawnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cel Rob and Alex were absolutely amazing. The customer service was impeccable. Thanks guys .

Reasonable priceAir & cabin filter replacement
Marcus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cel, Isaiah and Brandon did my oil change and air filter change. They were fast and had great customer service. The prices were very reasonable. I’ll definitely be back for my next oil change. Thanks again guys!

Great priceAir & cabin filter replacementOil change
Tyrayus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best place to get a car serviced at. Extremely quick and very friendly, they don’t give you that unwelcome feeling you experience at some car servicing places.

Great priceTransmissionAir & cabin filter replacementAir conditioning
Ms.PLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Crew is friendly & professional, did great work. I like how Brandon communicated about everything.

Great priceTransmissionAir & cabin filter replacementOil change
Kristofer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great Customer Service. Always a good interaction with service techs.

Great priceAir & cabin filter replacementOil change
Jocelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service!! Fast, friendly and efficient. I highly recommend getting your car serviced here

Great priceAir & cabin filter replacementOil change

Show more air & cabin filter replacement reviews (43 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change172—
Air & cabin filter replacement63—
Tires12—
Transmission11—
Battery5—
Air conditioning3—
Auto engine diagnostic3—

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