iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 20 lighting installation servicesiPosition by Experts Score among all companies we track in this category. · better than 68%
4.8★★★★★117 Google reviews · 13 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$1.5ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite punctuality, professional communication, and fair pricing when describing Vannoy Electric's services, which range from lighting upgrades and EV charger installations to major commercial wiring. The company is noted for responding to nearly 95% of reviews, with owners personally addressing concerns. Recurring criticisms in low-star feedback involve delays in providing estimates and scheduling errors, though the business has stated it is working to improve billing transparency.
Google rating: 4.8 out of 5 from 117 reviews (95% five-star).
Reviews on this page: 117 Google reviews (104 with written comments, 4 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 13, 2026.
Service: Lighting Installation Service serving Anchorage, Alaska.
Data from Google, last updated October 27, 2026.
Score profile vs other lighting installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Vannoy ElectricLighting Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vannoy Electric: 93/100 on this factor. Category median: 91.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vannoy Electric: 89/100 on this factor. Category median: 89.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vannoy Electric: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vannoy Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vannoy Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vannoy Electric: 85/100 on this factor. Category median: 84.A
85
Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
4.8of 5
5 stars11195%
4 stars11%
3 stars11%
2 stars00%
1 star43%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
96%praise
Praise21496%
Complaints104%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price113%
Reasonable788%
Overpriced00%
Not sure00%
$1.5k+198% vs typical lighting installation services
Middle half of what 7 customers paid ($549–$3.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5725%
Speed & response5123%
Quality & results4621%
Would recommend3315%
Price & value198%
Communication136%
Honesty & trust52%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Devin was professional, knowledgeable, and courteous throughout the entire process.”
“A prompt free estimate for a small job to install two 220 V lines for a range and an outdoor sauna.”
“Owen was the electrician who did the work and did a great job, he followed instructions perfectly.”
“This is the worst company I have ever dealt with.”
“Highly recommended and I will definitely be calling again for future projects.”
“If they apply the same haphazard work ethic to electrical work that they do to their driving, then I cannot recommend them to anyone.”
“The technician was clean and fast and their bill was Very fair!”
“He rattled off a ton of work and then left saying he would send the estimate through email.”
“Dare Hedum was flexible enough to deal with our changes yet was efficient in his communications and his deployment of the Vannoy workforce.”
“Vannoy Electric is as thorough and trustworthy Company as you can hope to have do your work.”
People customers mention
Dare8 reviews
Devon4 reviews
Keith4 reviews
Jonah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Vannoy Electric
From 24 detailed written reviews; every point below is quoted in at least one review.
Mentioned most: Would recommend (16 praise); Quality of work (14 praise); Professionalism (10 praise); Friendly & courteous (10 praise); Speed (8 praise); Punctuality (8 praise); Communication (5 praise); Responsiveness (5 praise).
Reported results: 5 problem fixed, 4 exceeded expectations.
Value for money: 2 said worth it.
Returning customers: 2 reviewers say they used Vannoy Electric before.
👍 “Devin was professional, knowledgeable, and courteous”
👍 “Will definitely use Vannoy again”
👍 “Very helpful over email and phone”
👎 “Added me to the cancellation list”
Reviews for your job
Customers hired Vannoy Electric for 8 kinds of job. Pick one to see what they paid and said.
JoanneLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a pretty extensive lighting upgrade in our home and Vannoy came through wonderfully. Devin was professional, knowledgeable, and courteous throughout the entire process. Will definitely use Vannoy again if we have electrical work.
Evan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The Vannoy representative, Dare, was very helpful over email and phone discussing my options to have a Tesla charger installed. Owen was the electrician who did the work and did a great job, he followed instructions perfectly. I would use Vannoy again for sure.
Paid $1–500
Paul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent service. Fair pricing. Highly recommended and I will definitely be calling again for future projects.
Douglas6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I needed a new connection for my electric kiln. This included a new breaker for the panel, as well as special wiring. This required external work at the main breaker and running the necessary wiring to support the new kiln. (with a separate breaker/cutoff near the Kiln). The job was completed within the time we agreed upon.
Harry4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Had amazing service, we had an older condo unit that needed 70% of the light fixtures replaced. They did this over two appointments, and everything they touched was amazing when they were done. They cleaned up after themselves and it was exactly as we expected.
Jenifer12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had VanNoy come out to do a fussy job - move my well control box and circuit from the nasty crawlspace into the garage. They were on time, respectful of the property, and got the job done with a minimum of fuss. I also had a couple light fixtures installed, including in the stairwell. No worries at all. I will…
Paid $1,000–1,200Reasonable priceLight fixture installationService not listed
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Joanne Partain-PhelanLocal Guide · 23 reviewsiTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
We had a pretty extensive lighting upgrade in our home and Vannoy came through wonderfully. Devin was professional, knowledgeable, and courteous throughout the entire process. Will definitely use Vannoy again if we have electrical work.
Price assessment: Reasonable price
Price: $5,000+
Services: Light fixture installation
Response time: 8+ hr
Response from the owner · 3 weeks ago
Thank you Joanne for trusting us with your project!
Evan Janish10 reviewsiTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
The Vannoy representative, Dare, was very helpful over email and phone discussing my options to have a Tesla charger installed. Owen was the electrician who did the work and did a great job, he followed instructions perfectly. I would use Vannoy again for sure.
Price: $1–500
Response from the owner · a month ago
Thank you Evan! So glad you're happy with our team.
Mike Andrews4 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
I reached out to Vannoy Electric recently and got great service. A prompt free estimate for a small job to install two 220 V lines for a range and an outdoor sauna. A week later the job is done professionally and for a good price. Thanks, Vannoy!
Response from the owner · 5 months ago
Thank you Mike for recognizing our team! We appreciate your business.
Diane VLocal Guide · 12 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
We have a bathroom remodel in progress and Vannoy was contracted to do the electrical work. T.J. was prompt, hardworking and did a fantastic job. He installed closet lighting, vanity lighting, sconces, shower light and dimmer switches. Super impressed with Vannoy Electric and will definitely use them in the future when needed.
Services: Light fixture installation
Response from the owner · 5 months ago
Thank you Diane! We appreciate your business and look forward to working with you on future projects.
Paul Gil3 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
I needed a new connection for my electric kiln. This included a new breaker for the panel, as well as special wiring. This required external work at the main breaker and running the necessary wiring to support the new kiln. (with a separate breaker/cutoff near the Kiln). The job was completed within the time we agreed upon.
Price assessment: Reasonable price
Price: $1,400–1,600
Services: Electrical outlet & switch installation
Response from the owner · 7 months ago
Thank you Doug, We appreciate your business and the 5 stars!
Harry Odden4 reviewsiTotal number of Google reviews Harry has written across all businesses on Google Maps, not just this one.
Had amazing service, we had an older condo unit that needed 70% of the light fixtures replaced. They did this over two appointments, and everything they touched was amazing when they were done. They cleaned up after themselves and it was exactly as we expected.
My experience with Vannoy is always the best! I've used them several times to set up and maintain my 22KW emergency generator and it's automatic switch! Always on time and great svs! Highly recommend, they do great work!
Response from the owner · 9 months ago
Thank you for the 5 stars, we appreciate your continued business!
Joel Best11 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Vannoy wired our home during construction and have been stellar in all areas. We asked them to wire our new Waterworks Spa and add an in floor outlet. The team went above and beyond to ensure our needs were met. Recommend Vannoy without reservation.
