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Verv Commercial Real Estate

Commercial real estate agency · Charlotte, NC · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 55 real estate investorsPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 227 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Verv Commercial Real Estate at a glance

Google reviewers rate Verv Commercial Real Estate five stars based on 227 reviews, noting that the owner responds to 98% of feedback. Clients describe the agency as highly responsive, professional, and diligent in managing communication throughout the leasing process. Recurring themes include strong negotiation skills that secure favorable lease terms, significant cost savings, and concessions, alongside a thorough understanding of specific operational requirements for office and warehouse spaces. The reviews consistently highlight the team's ability to identify suitable properties quickly while maintaining a client-focused approach.

  • Google rating: 5.0 out of 5 from 227 reviews (100% five-star).
  • Reviews on this page: 227 Google reviews (212 with written comments, 5 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Real Estate Investor serving Charlotte, North Carolina.

Data from Google, last updated November 1, 2026.

Score profile vs other real estate investors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 99)Reliability: 99 (median 98)Momentum: 100 (median 100)
Verv Commercial Real EstateReal Estate Investors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Verv Commercial Real Estate: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Verv Commercial Real Estate: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Verv Commercial Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.

Star ratings

227 Google reviews we collected

  • 5 stars227100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 212 written reviews

  • Praise38299%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10728%
  • Would recommend9023%
  • Honesty & trust6216%
  • Speed & response4913%
  • Quality & results4612%
  • Communication205%
  • Price & value113%

What customers talk about

We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “irm, finding the right space required a careful balance of location, professional image, functionality, growth potential and lease terms that made sen…”
  • “We would confidently recommend them to any business, company or professional firm looking for thoughtful, strategic office-lease or purchase.”
  • “I'd gladly work with Matt again and would recommend him to anyone looking for someone who genuinely goes the extra mile.”
  • “Throughout the process, they were responsive, knowledgeable, detail-oriented, and exceptionally professional.”
  • “We had an outstanding experience having Matt Gonnerman and Verv Commercial Real Estate represent our best interests on our recent office lease.”
  • “They listened closely to what we needed, identified office options that truly fit our requirements, and ultimately helped us secure a space that was e…”
  • “…and his team as they will help you find an ideal solution and get a great deal.…”

People customers mention

  • Matt 100 reviews
  • Gonnerman 72 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Aon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have worked on multiple transactions with Matt and the team at Verv Commercial Real Estate. On every facility and on every project, they find us the right space and negotiate terms that beat our expectations. They always understand what our team needs, keeping the process moving, and always have our best interest…

Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt was an absolute pleasure to work with from start to finish. What stood out most was his follow-through — he stayed on top of every detail and kept the deal moving until we got to the finish line. He was consistently professional, relatable, and responsive, which made the entire process smooth and stress-free.…

Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We've worked with Matt Gonnerman and the Verv Commercial Real Estate team on multiple significant transactions over the years. He is an outstanding commercial real estate advisor to his clients and an even better person. Each deal we have worked on with him and his team has reinforced a level of market knowledge and…

Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt is great to work with and would recommend for any of your leasing transactions.

Massie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matt Gonnerman and the Verv team were great to work with. Their approach was fair and balanced, and we look forward to accommodating their client in our building.

Haley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We recently worked with Matt Gonnerman and Verv Commercial Real Estate on several office tenant representation transactions and couldn’t have asked for a better partner. They were professional, responsive, and consistently focused on protecting their occupier client’s best interest throughout the entire process.…

Photos

Customer reviews

5.0 ★★★★★ 227 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John Dowling8 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an outstanding experience having Matt Gonnerman and Verv Commercial Real Estate represent our best interests on our recent office lease. As a law firm, finding the right space required a careful balance of location, professional image, functionality, growth potential and lease terms that made sense - and Matt and his team took the time to understand those priorities from the start. They listened closely to what we needed, identified office options that truly fit our requirements, and ultimately helped us secure a space that was exactly right for our firm. Just as importantly, they were highly effective during negotiations, advocating for our best interests, creating significant concessions, mitigating our risk and ultimately creating an ideal solution and delivering a very favorable lease agreement. Throughout the process, they were responsive, knowledgeable, detail-oriented, and exceptionally professional. Their market insight, local relationships, and negotiation expertise made a meaningful difference, and we felt well represented at every stage. We would confidently recommend them to any business, company or professional firm looking for thoughtful, strategic office-lease or purchase. They know what they are doing and we trust them. It goes without saying that we will be working with them again in the future.

Aon Aziz4 reviewsTotal number of Google reviews Aon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have worked on multiple transactions with Matt and the team at Verv Commercial Real Estate. On every facility and on every project, they find us the right space and negotiate terms that beat our expectations. They always understand what our team needs, keeping the process moving, and always have our best interest in mind. We couldn’t be happier with their work and their results.

Response from the owner · a month ago

Thank you very much! Really appreciate that excellent feedback, and we are looking forward to continuing to help in the near future. - Matt Gonnerman, CCIM

Ismail Elnaham4 reviewsTotal number of Google reviews Ismail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our company needed a new warehouse distribution center fast, and we needed an office layout that worked for our team from day one. Matt Gonnerman and the Verv Commercial Real Estate team delivered on both in incredibly fast. Matt took the time to understand our operations: loading needs, clear height, power, and how our office staff and warehouse team work together. He brought us a focused set of options instead of a pile of listings, and he negotiated favorable terms and a good amount of free rent. The speed impressed us most. Verv coordinated everything from start to finish, which saved us a lot of time. Verv is a great company that does great work for tenants that use office and warehouse space. You can tell that Matt is a great guy, who is the ultimate professional and a true expert when it comes to tenant representation and advocating for companies and businesses. We see Matt as a true partner, and always know that he is in our corner the whole way. If you're a growing company looking for industrial or office space, you will want to hire Matt Gonnerman and his team as they will help you find an ideal solution and get a great deal.

Response from the owner · a month ago

Thank you very much, Ismail. We appreciate those great words and excellent feedback. We aim to bring all of those qualities into every project that we are involved with, I'm glad to hear you have found such value in our team and had great experiences working with us. We look forward to being a resource in the future and working together on another project here soon. - Matt Gonnerman, CCIM

Billy Shankle1 reviewTotal number of Google reviews Billy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience working with Matt Gonnerman and Verv Commercial Real Estate from start to finish as we needed to expand our operations. Matt took the time to understand every component and operational detail for our requirement. We had a very targeted location given our customer base, and Matt was able to identify an ideal distribution facility with extremely limited supply, that met our needs in every way. From a functional warehouse with proper loading, a customized office floor plan, and a secured outdoor storage area. Matt and his team have knowledge of the market, they pay attention to detail, and their guidance throughout the lease process made everything feel organized and manageable. In addition to an almost perfect facility, Matt was able to negotiate tremendous concessions that created significant cost savings. We now have a distribution center that supports our current operations and gives us room to grow. We would highly recommend Matt Gonnerman and Verv Commercial Real Estate to any company looking for a true advocate and outstanding representation. Thank you Matt for all of your hard work.

Joseph Mallek4 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When we started looking for new office space, we had a real list of requirements: the right location, a layout that worked for our attorneys and staff, a setting that looked professional to clients, and lease terms that made financial sense. We hired Matt Gonnerman of Verv Commercial Real Estate, and it turned out to be one of the better decisions we made during the whole process. The first thing I noticed was how much time Matt spent learning about us. He wanted to know how our firm runs day to day, who works here, how clients come through the door, and where we expect to be in a few years. Every space he brought us was chosen with that in mind, so we weren't wading through a pile of listings that didn't fit. That alone saved us a lot of time. Partway through, one of the spaces we were pursuing fell apart. That can derail a search, but Matt came back quickly with another option in a different building, and it turned out to be a great fit. The lease negotiation is where his knowledge of the market really showed. He was thorough and persistent, he pushed back where it counted, and the terms he got were substantially better than we expected going in. He was also just easy to work with. He was quick to respond and clear in his explanations, and he kept a complicated process from getting overwhelming. At no point did we wonder whose side he was on. He cares about doing this work well, and it shows in how he treats his clients. I'd recommend Matt and Verv to any law firm or business that needs someone strong in its corner on a commercial lease.

Jacob Schner4 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt was an absolute pleasure to work with from start to finish. What stood out most was his follow-through — he stayed on top of every detail and kept the deal moving until we got to the finish line. He was consistently professional, relatable, and responsive, which made the entire process smooth and stress-free. I'd gladly work with Matt again and would recommend him to anyone looking for someone who genuinely goes the extra mile.

Brenda Langston2 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've worked with Matt Gonnerman and the Verv Commercial Real Estate team on multiple significant transactions over the years. He is an outstanding commercial real estate advisor to his clients and an even better person. Each deal we have worked on with him and his team has reinforced a level of market knowledge and negotiating discipline. He listens to his client's needs and operational goals intently and consistently creates ideal solutions and identifies the best opportunities. What sets Verv apart is the combination of responsiveness and strategic thinking. We trust Verv and recommend Matt without hesitation to any company looking for a commercial real estate expert and tenant rep advisor who will genuinely advocate

Response from the owner · a month ago

Thank you very much, Brenda! That excellent feedback is outstanding and we are very glad you and your team have had such great experiences dealing with our team. We work hard to bring that disciplined process and all of those great qualities into all that we do. Thank you once again, we very much so value your relationship. Sincerely, - Matt Gonnerman, CCIM

Adam Woodruff1 reviewTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt is great to work with and would recommend for any of your leasing transactions.

Response from the owner · a month ago

Thank you very much, Adam. We enjoyed the opportunity to work alongside you and your team and look forward to making that happen again in the very near future. Appreciate you sharing that you had a great experience dealing with our team and would recommend for any commercial real estate leasing transactions. Thank you once again. - Matt Gonnerman, CCIM

Massie Flippin6 reviewsTotal number of Google reviews Massie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt Gonnerman and the Verv team were great to work with. Their approach was fair and balanced, and we look forward to accommodating their client in our building.

Response from the owner · a month ago

Thank you very much, Massie. We appreciate the opportunity to work with you again in the very near future. Thanks for the kind words and sharing you had a great experience dealing with our team. - Matt Gonnerman, CCIM

Frank Coan1 reviewTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We first met Matt Gonnerman, with Verve when we engaged him to help us negotiate the lease renewal at our Charlotte distribution center several years ago. He did a good job of understanding our business needs and time horizon and was able to negotiate several concessions from the landlord and produce a competitive lease. We sold our business in March, 2026. The new owners asked us to help find a larger property in the Charlotte market in order to accommodate our expanding business and geography. We immediately recommended Matt and introduced him to the new owners. Matt spent a good amount of time with our new team learning what we needed in a suitable property. He was also very thorough in his explanations of the dynamics of the Charlotte commercial real estate market, including locations, pricing, proximity to customers and competitors, and flexibilities with expansion, access, and facility upgrades. Over a period of 5 months Matt met many times with the principals of our company to show prospective properties. He also kept the local management personnel in the loop, soliciting their input and offering regular updates. What began as a long list of 13 potential properties was quickly culled to a short list of 2 properties. After a period of 60-90 days, and several proposal revisions, Matt was able to deliver a long term lease which was agreeable to both parties. A very significant dollar amount of landlord concessions was part of these negotiations. We were obviously very pleased with that. In a nutshell, Matt is the consummate professional. He has an extensive knowledge of the commercial real estate industry and an equal knowledge of the greater Charlotte market. He is quick on the uptake, understanding his client's needs and what properties might fit those needs. He is a creative and respectful negotiator, managing both client and landlord. Probably above all, Matt is a superb communicator. In a world where there are unlimited ways to communicate, all too many people fail to do it. Matt is not one of those people. In our experience, Matt was the perfect choice for helping us with our property search in Charlotte. He is a quality human being and a quality professional. If you are in need of superior real estate representation, I recommend Matt and Verve without reservation.

Verv Commercial Real Estate on Google Maps →

Business details