Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently cite prompt arrival times, clear communication, and reasonable pricing when describing their experiences with this North St. Paul towing service. Reviewers often note that staff members are professional and helpful, sometimes providing roadside assistance or troubleshooting before a tow becomes necessary. However, a small number of low-star reviews report dissatisfaction with specific charges and allege unprofessional behavior during the service interaction.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
250 Google reviews we collected
Phrases our text analysis found in 236 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great professional roadside assistance , prompt and reliable!”
“When I needed Veteran’s towing service, they were very flexible and worked me into the schedule right away.”
“…found a really good shop that let us leave our vehicle—even though it was late Saturday of Memorial Day weekend.…”
“I had a great experience with Veteran’s and would highly recommend them to anyone!”
“Avoid this service at all cost”
“Was able to take care of moving my vehicle across the cities, same day, for a reasonable price.”
“I appreciate the great service and would definitely recommend them.”
“Call another tow company not worth the headache, you have towed my car but you have a great day and continue the terrible services.”
“They kept me informed, arrived when they said they would, and got me back on the road fast.”
“He was genuine, down to earth, friendly, and professional.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Veterans Road Service & Towing for 8 kinds of job. Pick one to see what they paid and said.
Very experienced and helpful the whole time. Not once did I worrie about my vehicle once help had arrived. Communication was never an issue. Would highly recommend!
Best tow experience ever! I was in need of a tow and James showed up within 30 mins. His communication skills are 10/10! James texted when he was 15 minutes away, to keep me updated. He was genuine, down to earth, friendly, and professional. The kind of qualities you need during a not fun experience (getting towed).…
Incredible human and incredible service! Can’t say enough of the quality of care we received when we needed a tow.
Genuinely interested in helping you. I called expected to need a tow to a shop but was able to help troubleshoot over the phone and I didnt end up needing a tow!
When I needed Veteran’s towing service, they were very flexible and worked me into the schedule right away. I needed a tow for my daughter’s car that was over 20 miles. The price was very good compared to other tows. James, the operator, was very very kind. The thing I liked the best was that when he was…
James was fabulous used him 2x so far and fabulous service and quotes have been spot on. I would use him again without hesitation! Great service and on time!
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 64 | — |
| Tire change | 9 | — |
| Local hauling | 9 | — |
| Car lockouts | 6 | — |
| Battery service | 5 | — |
| Battery | 4 | — |
| Special vehicle towing | 4 | — |
| Long distance hauling | 3 | — |
5.0 ★★★★★ 250 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very experienced and helpful the whole time. Not once did I worrie about my vehicle once help had arrived. Communication was never an issue. Would highly recommend!
Great professional roadside assistance , prompt and reliable!
Best tow experience ever! I was in need of a tow and James showed up within 30 mins. His communication skills are 10/10! James texted when he was 15 minutes away, to keep me updated. He was genuine, down to earth, friendly, and professional. The kind of qualities you need during a not fun experience (getting towed). He even called after the tow to check in, making sure I found a mechanic and that my care was fixable. I will save his number for future tows and to suggest to friends for years to come. Highly recommend!!
Thank you for your kind words. We are glad you had a great experience with our services. You can always call us again. We will be here if you need us. Thank you and have a great day.
Incredible human and incredible service! Can’t say enough of the quality of care we received when we needed a tow.
Thank you for your kind words. I’m glad you had a great experience with our services. We will be here if you need us again thank you and have a great day.
Genuinely interested in helping you. I called expected to need a tow to a shop but was able to help troubleshoot over the phone and I didnt end up needing a tow!
Thank you for your kind words. We’re glad you had a great experience with our services. You can always call us again if you need us. Have a great day.
When I needed Veteran’s towing service, they were very flexible and worked me into the schedule right away. I needed a tow for my daughter’s car that was over 20 miles. The price was very good compared to other tows. James, the operator, was very very kind. The thing I liked the best was that when he was helping me, he didn’t seem bothered, rushed, and frustrated. You could literally tell that he wanted to be there helping us out. I had a great experience with Veteran’s and would highly recommend them to anyone!
Hey Adam, thank you for your kind words. We’re glad you had a great experience with our services and we will be here for future if you need us again have a great day.
James was fabulous used him 2x so far and fabulous service and quotes have been spot on. I would use him again without hesitation! Great service and on time!
Thank you I appreciate your review and your kind words and we will be here to help you if you need us again. Have a great day.
The guy who owns the business is a scammer. He charged me $230 for a 1.4 mile tow. And then when I asked for a fair price he threatened to impound my car. Avoid this service at all cost
That’s kind of funny how you say I’m a scam when I came out I called you. I told you the price of the toll you said OK I don’t understand how I scammed you. You only got mad because you don’t have roadside assistance on your insurance policy and you also told me you were a college kid and you don’t have money. Do you think we’re supposed to tow cars for free?
Veteran Road Services was quick to respond, professional, and made a stressful situation much easier. They kept me informed, arrived when they said they would, and got me back on the road fast. I appreciate the great service and would definitely recommend them.
I wish I could leave way more stars than 5! James was absolutely terrific. He pulled out a car from the woods on our property for scrap that wasn't the easiest to get to, and didn't charge extra for his efforts! Will definitely remember him if future needs arise/referrals!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
