Nice and easy! Devon and T came to our house, were extremely kind and likable, and removed our couch super quickly. Will be calling them next time we need a removal!

Vets Move Junk
Vets Move Junk at a glance
Google reviewers rate Vets Move Junk 4.9 out of 5 based on 1352 reviews, with the owner responding to 24% of them. Customers frequently praise the team for punctuality, professional communication, and fair pricing for removing furniture, appliances, and general clutter. However, a recurring criticism involves pricing discrepancies, where some clients report that initial estimates were significantly higher than quoted or that phone estimates were refused in favor of on-site minimums.
- Google rating: 4.9 out of 5 from 1,352 reviews (96% five-star).
- Reviews on this page: 1,352 Google reviews (986 with written comments, 13 with photos).
- Owner responses: the business replied to 24% of reviews.
- Most recent review: September 23, 2026.
- Service: Furniture Removal Service serving Alameda, California.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
1,352 Google reviews we collected
- 5 stars1,29596%
- 4 stars393%
- 3 stars71%
- 2 stars40%
- 1 star71%
Praise vs complaints
Phrases our text analysis found in 986 written reviews
- Praise2,09699%
- Complaints151%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude63530%
- Speed & response63030%
- Price & value28213%
- Would recommend24912%
- Quality & results21010%
- Communication794%
- Honesty & trust261%
What customers talk about
We read 986 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Vets Move junk were fast and professional and I am happy to have my garage back!”
“One guy was not very friendly but the other was great.”
“Devon and T came to our house, were extremely kind and likable, and removed our couch super quickly.”
“These men came out, gave me a very affordable price for hauling the left over junk that I didn’t want, after leaving my storage unit, and they removed…”
“A bit pricey but they were prompt, friendly, and helpful.”
“I highly recommend them and will be calling them again.”
“They lost the work obviously and I would not recommend anyone use them since the estimate I received was in writing and they disregarded it.”
“My second booking the price was a bit higher than the quote I got before but they did an amazing job all around.”
“It didn't work on me and I have another company doing the work.”
“From when I sent a request to when they arrived, they communicated well, kept me informed of when they would arrive.”
“The staff that came from this company were reliable, quick, professional and careful around sensitive nearby items.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Vets Move Junk for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Nice and easy! Devon and T came to our house, were extremely kind and likable, and removed our couch super quickly. Will be calling them next time we need a removal!
Had a small job. Was refused an estimate over the phone only to be told it was minimum 250 dollars per job when they showed up. I hate these sort of business practices.
Great experience. The service is exemplary. Price is fair market. Quick and efficient.
Great services polite gentleman. I was a little upset because I wanted to refer A worker from them who help me last time he was truly incredible I believe his name was Isiah and Austin, they was so amazing and polite and gave me the best deal ever . My second booking the price was a bit higher than the quote I got…
Vets Move junk were fast and professional and I am happy to have my garage back!
Prompt arrival at the stated time window, courteous and professional. Fair pricing.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 199 | — |
| Furniture removal | 162 | — |
| Trash removal & disposal | 117 | — |
| House & garage cleanouts | 109 | — |
| Electronic waste removal & disposal | 43 | — |
| Yard debris removal | 36 | — |
| Appliance removal & disposal | 35 | — |
| Construction debris removal | 30 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,352 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had a small job. Was refused an estimate over the phone only to be told it was minimum 250 dollars per job when they showed up. I hate these sort of business practices.
They do not serve San Francisco, false advertising
Great experience. The service is exemplary. Price is fair market. Quick and efficient.
Thanks so much, Davis — this made our day! Really glad the junk removal experience was quick, efficient, and fairly priced for you.
Great services polite gentleman. I was a little upset because I wanted to refer A worker from them who help me last time he was truly incredible I believe his name was Isiah and Austin, they was so amazing and polite and gave me the best deal ever . My second booking the price was a bit higher than the quote I got before but they did an amazing job all around. Will book again
The best !!!!
Vets Move junk were fast and professional and I am happy to have my garage back!
Wonderful!! They worked with us. Perfect experience 👌
Prompt arrival at the stated time window, courteous and professional. Fair pricing.
Took time to understand my needs.
Business details
- Address: 1212 Broadway Plaza Suite 2100, Walnut Creek, CA 94596
- Phone: (866) 584-7803
- Website: vetsmovejunk.com
- Service area: Alameda, CA
