Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
VICI Beauty and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%83+23.4Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

VICI Beauty and Spa

Youngstown, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 409 Google reviews

📞 Call (330) 734-9899Request a call backWebsite ↗

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VICI Beauty and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VICI Beauty and Spa is better than 83% of nail salons.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VICI Beauty and Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VICI Beauty and Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VICI Beauty and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VICI Beauty and Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired VICI Beauty and Spa for 8 kinds of job.

VICI Beauty and Spa for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 7 Google reviews tagged “Blowouts”

Mia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I didn’t have a scheduled appointment and they were able to squeeze me in last minute I was so grateful I love my hair so much my stylist was Melina she was a wonderful stylist she did my hair so well I am in love with the cut and she was so nice, so kind and so understanding I really enjoyed my experience even tho…

Customer photo from Mia's review
Paid $40–60Blowouts
Channing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chase is the best. Her nail art is fabulous and she works very efficiently as well. Alex also did a great job cutting my hair.

Customer photo from Channing's review
Nail artBlowoutsHaircut
Evelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hollis did such an amazing job on my hair!! I got highlights, lowlights, a root melt, and toner, and everything turned out absolutely perfect. The blend is so seamless and natural, and the tone is exactly what I was hoping for. She really listened to what I wanted and brought it to life even better than I imagined.…

BlowoutsGloss or Glaze
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Elisabeth is the best! I’ve been going to her for cut/color for 8+ years, and I highly recommend her! She also did my hair for my wedding and it was perfect! VICI is a great salon, and convenient location!

UpdosBlowoutsHaircut
Kayli4 months ago★★★★★

Rating only, no written review.

Paid $40–60Blowouts
Elly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Face paintingSpa packagesSculpted nails
austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Face paintingSpa packagesSculpted nails

Price

$53-25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut26$30–$94
Sculpted nails24$45–$79
Nail art22$58–$93
Nail extensions14$61–$88
Nail painting13$45–$79
Hair highlighting11—
Nail designs11$68–$94
Spa packages9—

Compare with

Roots Salon & Wellness Spa logoRoots Salon & Wellness SpaExperts Score 98Youngstown · 4.98★Emoji Nails logoEmoji NailsExperts Score 89Youngstown · 4.96★Stacy’s Custom Nails logoStacy’s Custom NailsExperts Score 89Youngstown · 4.96★