Experts Reviews · Company report
VICI Beauty and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%83+23.4Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

VICI Beauty and Spa

Youngstown, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 409 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VICI Beauty and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VICI Beauty and Spa is better than 83% of nail salons.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VICI Beauty and Spa is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VICI Beauty and Spa is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VICI Beauty and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VICI Beauty and Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired VICI Beauty and Spa for 8 kinds of job.

VICI Beauty and Spa for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 11 Google reviews tagged “Hair highlighting”

cc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Natalia did my hair today, gave me exactly what I wanted, was extremely friendly and down to earth, I loved her entire vibe, she put so much love and detail into my hair and just transformed it bringing my confidence back, she made my hair bouncy and beautiful again. BOOK NATALIAA❤️

Paid $200+HaircutHair highlightingHair hydration treatments
komirisetty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I had bad experience with this VICI beauty and Spa. I went for my colour and Lydia was my hair stylist. She took care of me very well at the starting. But once after colouring and hair wash done and coming to Hair curl, I had bad experience with her. She might be jot professional. She didn’t know how to do proper…

Paid $160–180Hair highlighting
Alanis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I wasn’t 100% sure what I wanted but Alex brought my vision to life! I will always be coming back to her for my hair needs :)

Paid $140–160Hair highlighting
Olivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

best service!! so beyond friendly!! i loved every moment since i walked in everyone was so welcoming! will 100% be going back!!

HaircutHair glossingHair highlighting
Erica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Elisabeth always knows just what my hair needs to keep it healthy and looking fresh. She is patient and attentive to all your needs and her services never disappoint! I always look forward to my next appointment with her, it never feels rushed and she’s always thoughtful to make sure she’s achieved just what you’re…

HaircutHair glossingGloss or Glaze
Shelby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gia does my hair and does amazing everytime! The environment is very clean and organized, and everyone is always super friendly!

Paid $80–100Hair highlighting
Savannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

⭐⭐⭐⭐⭐ I was super skeptical at first about switching salons, but the moment I stepped inside, I was welcomed and greeted right away! I was offered a snack and a drink, which instantly made me feel comfortable and taken care of. The salon itself is beautiful, luxurious, and honestly… it made me want to spend money 😍…

Paid $200+HaircutHair highlightingService not listed
Mar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing service!!! I’ve been here a few times and every time I leave happy. The energy here is amazing and everyone is so sweet. I book with Kk!!!!!!

Paid $80–100Sculpted nailsHaircutHairstyling
Mary-Jo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $120–140HaircutHair highlightingOmbre hair color
Gabriella8 months ago★★★★★

Rating only, no written review.

Paid $120–140HaircutHair highlighting
austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Face paintingSpa packagesSculpted nails

Price

$53-25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut26$30–$94
Sculpted nails24$45–$79
Nail art22$58–$93
Nail extensions14$61–$88
Nail painting13$45–$79
Hair highlighting11—
Nail designs11$68–$94
Spa packages9—

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