Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
VICI Beauty and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%83+23.4Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

VICI Beauty and Spa

Youngstown, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.9★ from 409 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VICI Beauty and Spa is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VICI Beauty and Spa is better than 83% of nail salons.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VICI Beauty and Spa is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VICI Beauty and Spa is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VICI Beauty and Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VICI Beauty and Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired VICI Beauty and Spa for 8 kinds of job.

VICI Beauty and Spa for sculpted nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Sculpted nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 37

All 24 Google reviews tagged “Sculpted nails”

McKaley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 hours ago★★★★★

Alexis did my nails!! She’s absolutely amazing and did such a great job!!

Paid $40–60Sculpted nailsHairline waxing
LizLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have been coming to Vici Beauty and Spa since March 2026 originally to prep for my wedding. In the time that I have been here I have been going to Chase for my nails who is sooo talented and an absolute sweetheart! For my hair I went to Veronica who was awesome and also very talented. Everyone in the whole salon…

Customer photo from Liz's reviewCustomer photo from Liz's review
Paid $60–80Sculpted nailsNail artNail designs
SusanLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I go there because I have an excellent hair stylist, and manicurist, the place is very clean and neat.

Paid $20–40Sculpted nails
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I get my nails done by Maelee and I've recommended her to literally everyone! The salon itself is gorgeous and I always enjoy coming in for some time for me.

Customer photo from Tiffany's reviewCustomer photo from Tiffany's reviewCustomer photo from Tiffany's review
Paid $40–60Sculpted nailsNail artNail extensions
KelleyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Maelee always kills it with my nails!! ♥️♥️

Paid $40–60Sculpted nails
Ryleigh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love this salon!! Their talent is amazing and everyone in the salon is so sweet and welcoming I will definitely be back!!!

Paid $120–140Sculpted nails
veda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Veronica did so great!! Def coming back 🫶🏼

Customer photo from veda's review
Paid $40–60Sculpted nails
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chase is literally the absolute best!! Going somewhere new after 5 years with my previous nail tech was a scary experience at first. Chase is so easy to talk to and truly does amazing work.

Paid $40–60Sculpted nails
Leanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chase is literally my favorite nail artist ever. Honestly, have never met someone with more talent and the ability to bring to life exactly what I’m picturing. The shop is clean and aesthetically pleasing. All in all a super relaxing experience every time I go!

Paid $40–60Sculpted nailsNail art
Angel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Addi always does an incredible job on my nails I love the atmosphere

Paid $80–100Sculpted nails
Stella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very well done! Professional!

Paid $20–40Sculpted nails
Sahar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

always a 10!!!

Paid $40–60Sculpted nails
Breyelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My first time at VICI was great!! My nail tech Chase T made me feel super comfortable for my first time there and my nails have never felt or looked healthier! Would definitely recommend VICI for anything to do with beauty and I will be back!!!

Paid $40–60Sculpted nailsNail extensionsNail painting
haleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

VICI is a wonderful studio to be a client for. Their fun and energetic atmosphere makes becoming a new client and amazing experience. Chase does an amazing job with builder gel sets and she has a wide variety of different polishes and styles to choose from. She is an amazing artist and is always up for a…

Paid $40–60Sculpted nailsNail extensionsNail painting
Mar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing service!!! I’ve been here a few times and every time I leave happy. The energy here is amazing and everyone is so sweet. I book with Kk!!!!!!

Paid $80–100Sculpted nailsHaircutHairstyling
grace6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been going to the same nail tech for five years and she recently moved. I’ve been looking for a new salon to call home and I can definitely say that this is it! Everyone there is absolutely amazing and so friendly! Addi takes her time and truly shows how much she cares about your nail health and appearance.…

Paid $40–60Sculpted nailsNail paintingNail designs
Laila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

AMAZING work. Addi did my nails and I am so impressed. Wonderful environment and super nice girls! Thank you guys!

Paid $80–100Sculpted nailsNail art
gracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

i booked with addi and i love her work! she takes her time but it comes out so good! she is so lovely and very sociable

Paid $60–80Sculpted nails
Sammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Addi did an amazing job on my nails—they're honestly the prettiest I've ever had! She's such a sweet person and made the whole experience really enjoyable. Highly recommend her for anyone looking for beautiful nails and great company 💕

Paid $40–60Sculpted nailsNail artNail extensions
Isabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place!!

Paid $40–60Sculpted nailsNail art
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Addi Mobley did a fabulous job in my nails! Highly recommend!!!

Sculpted nails
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $20–40Sculpted nails
Elly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Face paintingSpa packagesSculpted nails
austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Face paintingSpa packagesSculpted nails

Price

$53-25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut26$30–$94
Sculpted nails24$45–$79
Nail art22$58–$93
Nail extensions14$61–$88
Nail painting13$45–$79
Hair highlighting11—
Nail designs11$68–$94
Spa packages9—

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