Personal trainer · Highland Village, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 59 athletic trainingiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★161 Google reviews · 22 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate VICTRII.FIT five stars based on 161 reviews, noting the owner replied to 51 percent of them. Customers highlight the facility's comprehensive equipment, including barbells and machines, alongside 24-hour access and pricing lower than luxury competitors. Recurring themes describe a welcoming community where staff greet members by name and provide personalized training for diverse goals, from weight loss to injury recovery. No common criticism is evident in the provided excerpts.
Google rating: 5.0 out of 5 from 161 reviews (99% five-star).
Reviews on this page: 161 Google reviews (141 with written comments, 1 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: August 31, 2026.
Service: Athletic Trainer serving Highland Village, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other athletic training
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
VICTRII.FITAthletic Training median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VICTRII.FIT: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VICTRII.FIT: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VICTRII.FIT: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VICTRII.FIT: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VICTRII.FIT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
5.0of 5
5 stars15999%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 141 written reviews
100%praise
Praise115100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price583%
Reasonable117%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude6254%
Would recommend3127%
Price & value76%
Honesty & trust76%
Quality & results65%
Speed & response22%
What customers talk about
We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s incredibly knowledgeable and always prepared, but she’s also just fun to be around and makes working out feel less intimidating.”
“His impact goes far beyond the gym, and we couldn’t recommend him more!”
“I highly recommend this gym to anyone looking for a top-notch but affordable gym that is open 24/7!”
“Everyone here has been so welcoming and genuinely lovely!”
“Victorii checks that box for me but offers so much more: 24 hour access; knowledgeable, friendly trainers; top notch equipment and a fantastic group of members.”
“I've been coming here for about a month now, but was sold immediately based off of the friendliness of everyone.”
People customers mention
Brayden10 reviews
Jeff10 reviews
Britt4 reviews
Jules4 reviews
Camron4 reviews
Brian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired VICTRII.FIT for 1 kind of job. Pick one to see what they paid and said.
Kyra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone here has been so welcoming and genuinely lovely! I train with Jen, and she has completely changed the way I feel about going to the gym. She’s incredibly knowledgeable and always prepared, but she’s also just fun to be around and makes working out feel less intimidating. Since I was starting at square one,…
Personal training
Scott4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great gym with friendly team, they have all the equipment you would ever need. I can’t see myself joining another gym.
Marc4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I’ve been a member for the 6 years. Everyone is helpful and friendly, including other members and personal trainers. It’s a community. Sometimes you’ll have the gym to yourself. The personal training has been the best though! I have physical challenges and Brian has been creative in my work outs so we can work the…
LaShawn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Victrii Fit has truly become my home away from home. The energy, the people, my trainer Britt — everything here pushes you to show up as your best self. Every workout feels intentional, challenging, and fun, and the community is unmatched. I’ve grown stronger, more confident, and more consistent since joining. If…
Personal training
Gavin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Super nice gym, the equipment is great and the staff is also super friendly. I’ve enjoyed my time here since starting.
Ace4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
nicest and most genuine staff you’ll ever meet + great equipment + feels like home
Everyone here has been so welcoming and genuinely lovely! I train with Jen, and she has completely changed the way I feel about going to the gym. She’s incredibly knowledgeable and always prepared, but she’s also just fun to be around and makes working out feel less intimidating. Since I was starting at square one, having Jen as my trainer has made such a huge difference. The whole gym has a really supportive and communal atmosphere. Couldn’t recommend more!
Services: Personal training
Response from the owner · 3 weeks ago
Thank you for the kind words! We’re so glad Jen has made your experience positive and that you’ve found such a welcoming community here. We’re lucky to have you!
Scott Fitter4 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
I had the opportunity to train with Brian at Victrii Fit for over a year, and it was truly an incredible experience. The atmosphere at the gym is welcoming and supportive, and everyone genuinely cares about you, not just as a client, but as a person.
Brian especially goes above and beyond to invest in the people he works with. He helped me achieve goals ranging from getting wedding ready to completing three HYROX races. Throughout it all, he kept me healthy, motivated, and laughing, even while balancing a demanding schedule and consistently challenging workouts.
No matter what came up, whether it was a schedule change, sudden aches and pains, or a new ambitious goal, Brian always adapted my training plan and made sure I stayed on track. His ability to customize every workout to fit my needs while keeping me progressing was unmatched.
If you’re looking for a coach who will push you to be your best, make even the toughest workouts enjoyable, tailor every session to your goals, and help keep your body feeling its best, you can’t go wrong with Brian. I couldn’t recommend him more.
Price assessment: Great price
Services: Personal training
Response from the owner · 2 months ago
Thank you so much, Kylee! It’s been such a pleasure being part of your fitness journey. We’re so proud of everything you’ve accomplished and truly appreciate your kind words. Also, we agree; Brian’s the best!
Marc Escoe4 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
I’ve been a member for the 6 years. Everyone is helpful and friendly, including other members and personal trainers. It’s a community. Sometimes you’ll have the gym to yourself. The personal training has been the best though! I have physical challenges and Brian has been creative in my work outs so we can work the muscles he wants to target. It’s Better than physical therapy. I’ve made a ton of progress and grown. Definitely boosted my confidence. When I was looking for a house, I made sure it wasn’t far from Victrii!
Response from the owner · 4 years ago
Hi Marc, Thank you for leaving such a nice review. We’re so glad you’ve enjoyed our studio and would recommend it to others! We love having you as a part of our Victrii Family!
Crystal BairdLocal Guide · 11 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Brian Carelock is hands down the most amazing trainer we could have ever asked for!
He works with my 12-year-old daughter, and I honestly think she loves him more than me! 😂
After she broke her leg, she wasn’t sure she’d ever be strong enough to play volleyball again. We put our trust in Brian, and he worked what felt like magic. Today, she’s stronger, faster, and more confident than ever.
What makes Brian truly special isn’t just the way he trains her physically but it’s the way he invests in her as a person. He builds her confidence, encourages her mentally, and constantly reminds her of what she’s capable of.
He even follows her volleyball journey, sends me messages about her tournaments, and has become one of her biggest cheerleaders. That kind of genuine care is rare.
We are incredibly grateful for everything Brian has done for our daughter. His impact goes far beyond the gym, and we couldn’t recommend him more!
Price assessment: Great price
Services: Personal training
Response from the owner · 2 months ago
Thank you for the review, Crystal! We love Brian, and we’re so glad you and your daughter have had a great training experience with him.
LaShawn Roe11 reviewsiTotal number of Google reviews LaShawn has written across all businesses on Google Maps, not just this one.
Victrii Fit has truly become my home away from home. The energy, the people, my trainer Britt — everything here pushes you to show up as your best self. Every workout feels intentional, challenging, and fun, and the community is unmatched. I’ve grown stronger, more confident, and more consistent since joining. If you’re looking for a gym that actually cares about your progress and celebrates your wins with you, Victrii Fit is the place.
Services: Personal training
Response from the owner · 2 months ago
LaShawn, thank you for the kind review! We love having you apart of the Victrii.Fit fam.
Wil4 reviewsiTotal number of Google reviews Wil has written across all businesses on Google Maps, not just this one.
