Is Village Plumbing, Air & Electric any good?
Our verdict: mixed — #78 of 90 plumbers, better than 13%. Customers single out its track record and momentum; satisfaction is where it trails.
Track record — better than 97% of peers
Momentum — better than 81% of peers
Value — 22th percentile
Reliability — 17th percentile
Satisfaction — 8th percentile
Village Plumbing, Air & Electric for drain cleaning
Clear ✕433 customers reviewed a drain cleaning job here and rated it 4.83★. Most paid $1–100 (category typical: $176–$580). For this job it ranks #43 of 79 plumbers we track.
Josh was amazing and went above and beyond from a customer service perspective. He fixed our drain in no time and even brought in our garbage cans from the street!
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
After a very frustrating experience with a previous technician with Village, I was contemplating reaching back out to them for drainage issues! After deciding to give them another shot, Nate Sanders came out and completely saved the day! The difference in service was night and day. Nate was professional,…
Nate did a great job. Explained everything clearly and he is very personable. Cleaned up properly as well.
I've used Village for electrical, plumbing, and HVAC services, and their customer service is outstanding! Josh Lantis, Henry Newsom, Dennis Duffy, and Josué Herrera are all PHENOMENAL!!! Their professionalism, great humor, and detailed explanations make every experience a pleasure. Village will continue to be my…
Ceasar Vasquez was awesome. Very professional, asked insightful questions, diagnosed the issue quickly, resolved the issue, and followed through with all his commitments. Couldn’t ask for a better service.
Nate Sanders did a great job of clearing our drains. He was courteous and very helpful.
We called for service and they came out quickly. Caesar did an amazing job and gave great advice alongside getting the job done quickly and professionally. Highly recommended and will call them first if we need any further work.
I want to personally thank my technician, Josh Velasco for a smooth experience with my AC drain line clog. He was great to work with!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Village Plumbing, Air & Electric
Is Village Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 10,950 Google reviews and an Experts Score of 30/100 (grade D), #78 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Village Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $83–$1.2k), 18% below the plumbers median of $480.
What do customers hire Village Plumbing, Air & Electric for?
Mostly hvac system maintenance (692), a/c system maintenance (623), drain cleaning (433), hvac system repair (338).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 82%).