Is Village Plumbing, Air & Electric any good?
Our verdict: mixed — #78 of 90 plumbers, better than 13%. Customers single out its track record and momentum; satisfaction is where it trails.
Track record — better than 97% of peers
Momentum — better than 81% of peers
Value — 22th percentile
Reliability — 17th percentile
Satisfaction — 8th percentile
Village Plumbing, Air & Electric for hvac system maintenance
Clear ✕697 customers reviewed a hvac system maintenance job here and rated it 4.87★. Most paid $1–100 (category typical: $26–$248). For this job it ranks #6 of 12 plumbers we track.
Michael was very professional and easy to talk with . He answered my questions and explained what we were looking at. Very helpful. Thank you.
Noah CG Very knowledgeable and excellent service. Noah was great, very helpful and provided exceptional service. He was polite and courteous and I highly recommend.
Blake did a fabulous job with fall tune up. Village Plumbing always sends really qualified technicians to take care of HVAC and plumbing.
From start to finish Erik Ausberry was a total gentleman. Jack and I were immensely impressed with his professionalism and expertise in explaining several issues that needed to be addressed. His courteousness was delightful. We will want his service for our home in the future. Thank you Village for sending him to…
Village Plumbing appears to operate more like a sales organization than a plumbing service company. In my experience, they send articulate, persuasive representatives who seem more focused on selling additional services than addressing the customer’s actual maintenance needs. Every service visit feels like an…
Hey Reid came out and hooked me up with some boiler pilot help! VP always takes amazing care.
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
This was the only group available of several that I called for same day service on the weekend. Joshua explained everything clearly and overall I'd say I got excellent service. Highly recommend!
Very helpful in the explanations about any repairs and made sure I had all the information I needed. Very happy with the service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Village Plumbing, Air & Electric
Is Village Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 10,950 Google reviews and an Experts Score of 30/100 (grade D), #78 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Village Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $83–$1.2k), 18% below the plumbers median of $480.
What do customers hire Village Plumbing, Air & Electric for?
Mostly hvac system maintenance (692), a/c system maintenance (623), drain cleaning (433), hvac system repair (338).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 82%).