Is Village Plumbing, Air & Electric any good?
Our verdict: mixed — #78 of 90 plumbers, better than 13%. Customers single out its track record and momentum; satisfaction is where it trails.
Track record — better than 97% of peers
Momentum — better than 81% of peers
Value — 22th percentile
Reliability — 17th percentile
Satisfaction — 8th percentile
Village Plumbing, Air & Electric for hvac system repair
Clear ✕343 customers reviewed a hvac system repair job here and rated it 4.80★. Most paid $1,000+ (category typical: $135–$946). For this job it ranks #6 of 11 plumbers we track.
From start to finish Erik Ausberry was a total gentleman. Jack and I were immensely impressed with his professionalism and expertise in explaining several issues that needed to be addressed. His courteousness was delightful. We will want his service for our home in the future. Thank you Village for sending him to…
Hey Reid came out and hooked me up with some boiler pilot help! VP always takes amazing care.
Very professional, reliable and dependable whole staff is amazing would definitely recommend
The customer service is horrible, they arrived late on the calls, they lied about everything I paid for, and argued with me about what I paid for. Definitely do not recommend. Update Donald came out and fixed my leak and he was an absolute professional.
⭐⭐⭐⭐⭐ We had such a wonderful experience with Josh from Village Plumbing, Air & Electrical! Our AC went out around 4 AM, and with us having a new born I was in a panic! Josh was so kind and responsive, walking us through what to do over the phone until he could come out later that morning. He truly went above and…
This was the only group available of several that I called for same day service on the weekend. Joshua explained everything clearly and overall I'd say I got excellent service. Highly recommend!
I've used Village for electrical, plumbing, and HVAC services, and their customer service is outstanding! Josh Lantis, Henry Newsom, Dennis Duffy, and Josué Herrera are all PHENOMENAL!!! Their professionalism, great humor, and detailed explanations make every experience a pleasure. Village will continue to be my…
Mr. Murillo was courteous and professional. I'm very happy that the a/c is working again.
Doug Walker provided the best HVAC service I’ve ever experienced! He was extremely professional, knowledgeable, and thorough. He took the time to explain everything clearly and teach me about the system so I could better understand it. His expertise and genuine care really stood out. My new go-to hvac tech, I highly…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Village Plumbing, Air & Electric
Is Village Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 10,950 Google reviews and an Experts Score of 30/100 (grade D), #78 of 90 plumbers we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Village Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $83–$1.2k), 18% below the plumbers median of $480.
What do customers hire Village Plumbing, Air & Electric for?
Mostly hvac system maintenance (692), a/c system maintenance (623), drain cleaning (433), hvac system repair (338).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 82%).