Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
VIP Homes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%42+10.2Value 14%96+13.6Replies to reviews 7%55+3.9Craft & service penalty94−0.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

VIP Homes

Gilbert, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 46 home builders · 4.5★ from 53 Google reviews

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Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VIP Homes is better than 65% of home builders.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VIP Homes is better than 42% of home builders.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VIP Homes is better than 94% of home builders.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VIP Homes is better than 96% of home builders.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VIP Homes is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VIP Homes is better than 55% of home builders.C
55

Reviews for your job

Customers hired VIP Homes for 2 kinds of job.

VIP Homes for custom home design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom home design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Custom home design”

Transito3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We went through the whole process of building our home through VIP Homes, and it was a pleasure working with Deborah and Evelyn, the owner. They were very hands-on throughout the entire process. Our experience was smooth and amazing, and we were guided in a professional manner with patience when choosing everything appropriately to meet our needs.

Great priceLuxury home buildingCustom home design
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ive lived in my VIP home for 6 years now and am really still so very happy!! We had an awesome experience building with them and the quality of my home is great! As a very active Realtor in Queen Creek, I see all levels of quality when it comes to builders. VIP Homes does it right!

Great priceCustom home design
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We moved into our semi-custom home built by VIP in 2023, and we couldn’t be happier with our experience. As with any new build, there were a few bumps along the way, but VIP was always responsive and followed through to make things right. Fortunately, none of the issues were major. From the design phase through…

Customer photo from Jennifer's reviewCustomer photo from Jennifer's reviewCustomer photo from Jennifer's reviewCustomer photo from Jennifer's review
Reasonable priceLuxury home buildingPredesigned floor plans for homesCustom home design
Tyler2 months ago★★★★★

Rating only, no written review.

Great priceLuxury home buildingCustom home design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Luxury home building5—
Custom home design4—

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