Barbara Edwards
Review from Google · view on GoogleHard work workers. Very nice
Vip Pro Moving LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%97+14.8Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 391 moversPosition by Experts Score among all companies we track in this category. · better than 68%
5.0 ★★★★★ 100 Google reviews · 19 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$1.1ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Vip Pro Moving LLC at a glance
Customers describe Vip Pro Moving LLC as efficient, punctual, and professional, noting careful handling of belongings and helpful communication during local and long-distance relocations. The company received a perfect 5.0 rating from one hundred reviews, with most clients praising the team's speed and organization. A single one-star review criticized the business for lacking insurance and legal employment, alleging furniture damage and refusal to provide compensation.
- Google rating: 5.0 out of 5 from 100 reviews (98% five-star).
- Reviews on this page: 100 Google reviews (99 with written comments, 10 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 31, 2026.
- Service: Mover serving Palo Alto, California.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vip Pro Moving LLC: 95/100 on this factor. Category median: 93.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vip Pro Moving LLC: 93/100 on this factor. Category median: 91.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vip Pro Moving LLC: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vip Pro Moving LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
100 Google reviews we collected
- 5 stars9898%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
- Praise18397%
- Complaints53%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price538%
- Reasonable862%
- Overpriced00%
- Not sure00%
$1.1k+13% vs typical movers
Middle half of what 10 customers paid ($852–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response5328%
- Staff & attitude4524%
- Quality & results3318%
- Would recommend2915%
- Honesty & trust126%
- Communication95%
- Price & value74%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was responsive, well-organized, and made sure everything was coordinated perfectly around our travel schedule.”
“From the very beginning, communication was clear, professional, and reliable.”
“We had an excellent experience with VIP Pro Moving and couldn’t be happier with their service!”
“They damaged my Funiture and refused to compensate.”
“I highly recommend VIP Pro Moving to anyone looking for a professional, dependable, and trustworthy moving company, whether you’re moving locally or l…”
“I would absolutely recommend this company to anyone looking for reliable movers, and I won’t hesitate to use them again in the future!”
“Unfortunately another company that run by rookies and fraudsters!”
“They were on time, highly communicative throughout the entire process, and incredibly helpful from start to finish.”
“The prices were extremely reasonable the service was topnotch.”
People customers mention
- Alex 5 reviews
- Aidar 5 reviews
- Francisco 4 reviews
- Tim 3 reviews
- Mansur 3 reviews
- Ace 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Vip Pro Moving LLC for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Adonia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mike and Kazybek were amazing! They went above and beyond to help us move across the state. They even had to remove and put back our door to get the couch in. Would highly recommend.
Paid $3,000–3,500Reasonable priceInterstate moving
Liz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend the VIP Pro Moving Service if you are considering a relocation. My husband and I recently moved from Santa Clara to Mountain View. Alex and Serge were our Pro Moving professionals and they did a superb job. They handled all of our items with care and diligently moved all of our belonging out of…
Paid $1,000–1,500Great priceLocal movingMoving-related packingFurniture disassembly
Bailli18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
VIPPRO LLC was great with our move. We had a few obstacles but they were flexible and efficient. Would recommend! I
Paid $1,000–1,200Reasonable priceLocal moving
DanielLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Ace and his team were amazing. They handled my heavy gym equipment with no issues. I would definitely recommend.
Paid $800–1,000Reasonable price
AlexanderLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
VIP Pro was amazing. Ace and team were amazing! Definitely will use them again! Great job!
Paid $1,800–2,000Reasonable priceLocal moving
ApisaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Tim and Ali were amazing! The move was fast and efficient, and they also helped with packing, which made everything so much easier. They were professional, careful with my belongings, and worked quickly while staying organized. I had a great experience and would definitely recommend Tim and Ali to anyone needing reliable movers.
Paid $800–1,000Great priceMoving-related packingMoving-related storage
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 7 | $569–$1.5k |
| Moving-related packing | 5 | $478–$1.5k |
| Furniture disassembly | 4 | $556–$1.2k |
| In-state moving | 2 | $805–$2.1k |
| Moving-related storage | 2 | $295–$986 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 100 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
ErlanLocal Guide · 20 reviewsTotal number of Google reviews Erlan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing movers highly recommend!
- Price assessment: Great price
- Price: $1,000–1,500
- Services: Local moving, Furniture disassembly, In-state moving
cbih kekLocal Guide · 22 reviewsTotal number of Google reviews cbih has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! Thank u guys!
- Price assessment: Great price
- Services: Local moving, Moving-related packing, Furniture disassembly
Yana KuznetcovaLocal Guide · 16 reviewsTotal number of Google reviews Yana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had an excellent experience with VIP Pro Moving and couldn’t be happier with their service! We moved from San Francisco to Orange County and needed one month of storage because we were traveling. Coordinating a long-distance move with storage and travel could have been stressful, but this company made the entire process smooth, organized, and completely hassle-free. From the very beginning, communication was clear, professional, and reliable. Everything was explained in detail, so we always knew what to expect. The team was responsive, well-organized, and made sure everything was coordinated perfectly around our travel schedule. What impressed us the most was that everything went exactly as promised. When we landed back in California, the communication was excellent, the delivery was scheduled perfectly, and everything arrived on time. The quality of the service was outstanding, and the entire experience gave us real peace of mind during a busy move. Moving long-distance with a month of storage requires a lot of trust, and VIP Pro Moving truly delivered. They made what could have been a complicated process feel easy and stress-free. We are incredibly happy we chose this company and will absolutely use them for all our future moves. I highly recommend VIP Pro Moving to anyone looking for a professional, dependable, and trustworthy moving company, whether you’re moving locally or long-distance. Thank you, VIP Pro Moving, for making our move from San Francisco to Orange County such a positive experience! Highly recommended!
- Price assessment: Reasonable price
- Services: Moving-related storage, In-state moving
Adonia Eskandari2 reviewsTotal number of Google reviews Adonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike and Kazybek were amazing! They went above and beyond to help us move across the state. They even had to remove and put back our door to get the couch in. Would highly recommend.
- Price assessment: Reasonable price
- Price: $3,000–3,500
- Services: Interstate moving
Ghulam Moiz Khan3 reviewsTotal number of Google reviews Ghulam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSerge, Alperim and Alex did the job well! Packed everything carefully and were quick in their work
A B6 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service. Alex and serge are the best!!
Liz C10 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend the VIP Pro Moving Service if you are considering a relocation. My husband and I recently moved from Santa Clara to Mountain View. Alex and Serge were our Pro Moving professionals and they did a superb job. They handled all of our items with care and diligently moved all of our belonging out of our 3rd story walk-up apartment (Even the big, big sectional sofa!) The move was completed in less than a day and everything went 100% smoothly. I can’t recommend VIP Pro Moving enough… Ask for Serge and Alex!🙏🏽
- Price assessment: Great price
- Price: $1,000–1,500
- Services: Local moving, Moving-related packing, Furniture disassembly
Kristin Schnatter1 reviewTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAleks and Sergey were both professional and efficient! Thank you for making the move seamless! Would definitely recommend to others!
Darilis Garcia, PhD4 reviewsTotal number of Google reviews Darilis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSerge and Alex were on time and fast. Great service and help for my move!
Business details
- Address: 1091 Tanland Dr, Palo Alto, CA 94303
- Phone: (415) 200-2089
- Website: vippromoving.com
- Service area: Palo Alto, CA